Novotel Suites München Parkstadt Schwabing

Gordon G., Mon 2 December 2024

"Very spacious rooms, friendly staff and good amenities."

Source: TrustYou Survey

Unknown, Mon 2 December 2024

"It was nice to stay at Novotel Suites Muenchen. I was with my family (husband and 11mo baby) and the room was big enough to accommodate us. Location was good, even though it is about 10 min walking from subway."

Source: TrustYou Survey

F., Thu 28 November 2024

"I stay here whenever I am on a business trip in Munich, because the hotel is well located, the staff is friendly and the suite is clean, spacious and comfortable."

Source: TrustYou Survey

Koen, Thu 28 November 2024

"A spatious room, but slightly outdated. Plenty of space for breakfast, but a moderate buffet. It's a good hotel, and sometimes good is good enough. Everything worked, bathroom was clean and the hotel was calm and quiet."

Source: TrustYou Survey

Alexander, Fri 22 November 2024

"Pleasant reception, spacious room with a good bed and a decent breakfast buffet."

Source: TrustYou Survey

Unknown, Mon 18 November 2024

"Quiet hotel, close to the commodities like city center, Messe. Breakfast is good with a lot of different types of food."

Source: TrustYou Survey

Dan, Wed 13 November 2024

"Comfortable and spacious rooms. Approximately 10 min walk to the Metro station."

Source: TrustYou Survey

Ashwin P., Sat 9 November 2024

"The rooms in the property are in a run down state, hotel published free mineral water but provided only a small bottle for group of 4 and subsequently tap water (hard) or to buy. Only one small bottle was never mentioned on the website. Also water bottle should be replenished every day but hotel refused calling it complimentary and not free. Breakfast options were very poor with scrambled eggs and bacon spilling in other food items in hot platter. The couldn't honor anything for vegan food preference except for fruits and cornflakes. Taste of food was very poor. Booked a long stay and had a very poor experience. Room service didn't clean the glasses, nor replenished tea coffee which was asked to be collected from the ground floor (guest asked to come down 5 floors) as there was no staff for service. This is nothing more than a 2 star property. Don't know why the call themselves 4 star. No value for money for the price paid.location is also very far and takes about 45 mins to the city centre using public transport (required to change from bus to Metro)."

Source: TrustYou Survey

Marc, Sun 3 November 2024

"nice stay, with friendly staff"

Source: TrustYou Survey

Sebastjan, Sat 2 November 2024

"Nice family stay but parking is quite expensive."

Source: TrustYou Survey

Unknown, Sun 27 October 2024

"Excellent rooms. Just wish it was more closer to public transport options"

Source: TrustYou Survey

Ratna, Thu 24 October 2024

"We checked in Oct 19 late around 23:00, the girl at the reception ( sorry didn’t get the name) was amazing also friendly and excellent customer service ( please thank her 🙏🏽). Night agent very helpful getting our drinks and drink suggestions 🤣. We really enjoyed the stay including service by room service staff who we met in hallway was very friendly. Check out was quick and helpful also very friendly. Amazing experience. I wish extra water left in room being Accor member."

Source: TrustYou Survey

N., Wed 23 October 2024

"In general it was a nice accommodation, but We had a small problem with the heating room, it wasn't enough good."

Source: TrustYou Survey

Unknown, Fri 18 October 2024

"As a vegan, it was a really nice surprise to have several breakfast options available! The rooms are pretty dated and could use some remodeling, but overall it was a decent stay."

Source: TrustYou Survey

Selina, Thu 17 October 2024

"Frontdesk was cold and did not great the guests wirh politeness. Parking door was too narrow to enter and steep to drive down, we had to back out and drive off. The hotel need to make this clear for the guests. From reading the other reviews many others have similiar experience with the parkade. We stayed there for two nights and the room was not clean properly while we were out for day 2. Seems like the cleaning team did a causal sweep and folded the main bed, leaving the single bed and the floor pull out bedsheet badly made."

Source: TrustYou Survey

Nevena, Tue 15 October 2024

"The hotel was clean, the room spacious, and breakfast excellent. It is not centrally located, but well connected with metro and tram. The staff was kind. As a family of four, we enjoyed our stay."

Source: TrustYou Survey

Deepti C., Tue 8 October 2024

"Good stay but breakfast is so boring and daily daily same breakfast no changes at all"

Source: TrustYou Survey

B. H., Fri 4 October 2024

"Hotel staff was wonderful; but the parking situation left much to be desired. The gate was open when we arrived and we thought it might be free. It wasn't and it's a good thing I checked with the staff to find out that I had to contact the vendor through their payment machine. Called on the machine and was told I couldn't get a ticket until the morning we were leaving, which was the next day. The staff said they have had this type of issue before and that they get caught in the middle. That really not fair to them!"

Source: TrustYou Survey

Sanna, Thu 3 October 2024

"Breakfast was good and reception staff were very helpful. Just that on my receipt i was charged 4 days breakfast when i only had 3 days breakfast, i received the receipt of payment via email from Nadim Rahim and i replied her twice with the complain but she never respond back. I used room 132 from Monday night the 23rd to Thursday the 26th so i had breakfast on Tuesday, Wednesday and THursday."

Source: TrustYou Survey

Stephanie G., Mon 30 September 2024

"We were traveling from Berlin to Munich for Octoberfest and our train arrived to Munich early. Under these circumstances, the front desk ladies were nice enough to let us check in early since our room was ready. This allowed us to get ready for the festival instead of waiting a couple hours for our room. The room was clean and exactly what we expected."

Source: TrustYou Survey

Felix, Sat 28 September 2024

"I am super disappointed. I stayed at many Novotels, and i usually like them, but this was the worst. Design inside is like a hospital from the 90s. Who likes red interior design? However, the bathroom was like a boat cabin, all made out of plastic, badly smelling and all wobly because old. I had a room to the inner yard, where people were smoking, and it came into my room. I wasn't able to cover the windows because the curtains didn't work (see video) and so everyone could look into my room. The room was smelly because of the old carpet, which probably had seen way too many people already. Also, my hotel key card was having problems every time, so I had to go down twice every day. I didn't dare to touch the microwave and the cattle because this looked out of the 80s. Also, there was no tea, so I didn't know for what to use the cattle anyway. Also, the sofa and the chair, as well as the table in the room, looked so used that I didn't want to sit on it. At least the bad made a clean impression, and I was able to sleep quietly. Novotels suite munich, you really need to renovate your rooms."

Source: TrustYou Survey

K V. M. Y. H., Wed 25 September 2024

"Hotel in a good location. Parking slightly away from hotel and baggage access to improve. Friendly reception. Reservation staff was very helpful to sort out my issues beyond my expectaions"

Source: TrustYou Survey

Faris, Wed 18 September 2024

"I had a pleasant stay at the hotel, but there were some inconsistencies with the room furniture. Some rooms had older furniture, while others were newly furnished. I requested a room with newer furniture, and Serra was very helpful in accommodating the change. Overall, the experience was positive, though I found the parking costs to be a bit high."

Source: TrustYou Survey

Aly, Thu 12 September 2024

"The room was OK, but the bathroom modules (not a "real" bathroom, but a plastic installation) are very poor quality. The toilet looked like I was on the ICE to Berlin. The staff was friendly."

Source: TrustYou Survey

Nzm, Fri 6 September 2024

"Good all in all. Shaving set was missing in the room this time, also very few cloth hangers were available"

Source: TrustYou Survey

Sander, Wed 4 September 2024

"Great weekend- great hotel staff was very nice,"

Source: TrustYou Survey

Cheng, Wed 28 August 2024

"Breakfast is good Room is clean Facility is quite old, lamp doesn't work, bath liquid soap not available, water pot too dirty (not cleaned for the mineral remaining for a long time)."

Source: TrustYou Survey

Molly, Tue 27 August 2024

"We had a good stay. The beds were comfortable and the room was really clean. There was a lovely large bath tub that was very relaxing in the room. There is free street parking a few blocks away that can be found. The staff was friendly and the location was good. There were a few parks, restaurants and beer gardens not too far from the hotel. It was also accessible to public transit to go to the city center. Overall, a good place to stay."

Source: TrustYou Survey

Vincent S., Wed 21 August 2024

"Good stay , convenient walk to local supermarket and food court and surrounding parks for children."

Source: TrustYou Survey

Unknown, Sat 17 August 2024

"Second time staying at theis location. Issues with not replacing towels, picking up garbage, and not replenishing supplies that were used. Ie: cups, coffee, stirrers and garbage bags."

Source: TrustYou Survey

Christian, Wed 14 August 2024

"Breakfast was expensive but ok and I learned there is a difference between a Novotel SUITE and the classic Novotel hotels. You will immediately recognize the difference if you compare the breakfast offering."

Source: TrustYou Survey

Rachel, Wed 14 August 2024

"The room was a good size and the air conditioning worked to keep the room at a comfortable temperature when it was over 30 degrees outside. The shower was a good size and the bed was comfortable. It was helpful having the microwave, fridge and small sink together. The hotel was in a quiet area with restaurants and a supermarket nearby, It was a five minute walk to the tram, which ran regularly into the centre. We got tickets on the app and it was simple. On our walk we saw red squirrels which was lovely. The staff were friendly, helpful and always on hand. It was useful to be able to leave our luggage until our fight time. It was a five minute walk to the bus which connected with the subway to the airport. We also enjoyed an occasional beer and sitting out in the courtyard area of the hotel. The whole stay was easy and relaxing - thank you."

Source: TrustYou Survey

Sophie, Thu 8 August 2024

"I'm sorry to leave this review, but this is the worst during my whole trip. One of the reception staff was racist. The carpet on the floor was sticky, and the bathroom towels were so old."

Source: TrustYou Survey

Mark, Sat 3 August 2024

"We arrived relatively late at the hotel, reception wasn’t busy, there were 5 staff in the reception , one lady had just finished checked in another guest, however she told us to wait for 5 minutes without explaining why, good is that the other 4 staff just finished their discussion and one of them quickly helped us with check in, she was really courteous and efficient, check in was done in no time. Overall the staff were nice and easy to talk to. The room was ok, but we didn’t find out until late evening when we are trying to take shower that both the soap and shower gel are completely empty, had to talk to the cleaning staff next morning to solve the issue. The next day, new towel came and we found heavy stains on them, extremely disgusting, Laundry must be clean !!! Otherwise this hotel is sitting in a nice neighborhood, several supermarkets and gas stations around it, office parks close by, easy for business customers. Easy access to the ring roads."

Source: TrustYou Survey

Jes J., Thu 1 August 2024

"The staff did not know a lot about the city. Whats going on or where to go. Not much help."

Source: TrustYou Survey

Unknown, Tue 30 July 2024

"Very good"

Source: TrustYou Survey

Unknown, Thu 25 July 2024

"Fine"

Source: TrustYou Survey

Sylvia L., Mon 22 July 2024

"It was a very pleasant stay, only the fact that the street was pretty noisy at some time and we couldn't open window, wasn't very comfortable. Maybe consider to give quiter rooms to people like us staying for a full week instead of just couple of days. Also, room was smelling weird the first 3 days, which we just forgot to mention on-site as during the day we opened the windows to get fresh air."

Source: TrustYou Survey

Unknown, Sat 20 July 2024

"Stop for the night during a long travel"

Source: TrustYou Survey

Unknown, Fri 19 July 2024

"Room was complete, there are fridge and microwave. Only the bad thing is Air condition doesnt work, and I called reception to change room or borrow a fan but she doesnt help at all and said ” we dont have fan, I could not help other than just open the window”. Even I open the window but still hot because it was summer time, and in the night we could not sleep well because window was open, noise comes from outside. Not recommend, reception girl doesnt help. Carpet in the room little bad smell."

Source: TrustYou Survey

Pornkamol, Tue 16 July 2024

"Room 523 was smelling cigarettes. Had you known your rooms better, you wouldn't assign this room to us with young children. Kettle was broken, so we had to go down and asked for a new one. When we complained about the smoke smell, the cleaning lady came to spray the perfume. I went in the morning to ask for a simple city breakfast, instead of saying they don't have it in this branch, the lady said it's OK. But then charged me the full buffet price. Overall, we will try to avoid this hotel in the future."

Source: TrustYou Survey

Jason, Thu 11 July 2024

"Despite arriving late at around 11 pm, the reception staff were very friendly and welcoming. The hotel and room was very clean. The room was missing a curtain therefore to block the view, I need to use blackout blind which also means blocks the sunlight and that was not nice. The blackout blind was also in a bit of sorry state."

Source: TrustYou Survey

Daniel, Mon 8 July 2024

"Very friendly staff, nice breakfast. Rooms are somewhat worn. But all in all good experience"

Source: TrustYou Survey

Unknown, Mon 8 July 2024

"Staff on site was friendly and helpful. Nothing to complain about the room. Drawback of this hotel is the apparently narrow parking garage as other guests told me. One can also park in a nearby garage, close supermaket Penny, and walk the short distance to the hotel."

Source: TrustYou Survey

Xavier, Fri 5 July 2024

"smels very bad like old carpet and not clean and lot of mosquitos because cleaners left windows open"

Source: TrustYou Survey

Unknown, Thu 4 July 2024

"Our stay in your hotel was a nice surprise. A large room and good location: less than a kilometer to the closest U-bahn station. Parking next to the hotel was ok."

Source: TrustYou Survey

Eric T., Thu 4 July 2024

"Good location for us to get a car sharing car to move around."

Source: TrustYou Survey

Darius L., Thu 4 July 2024

"...guys, your Hotel need desperately a renovation, the rooms are stinky, dirty and so much outdated! Sorry to say but i will not come ever again!"

Source: TrustYou Survey

Hannu, Thu 27 June 2024

"Excellent breakfast, good room with cozy and clever design for a family of four. Garage entry is really tight, but otherwise a good place to park your car."

Source: TrustYou Survey

Terry, Mon 24 June 2024

"The toilet was broken and continuously ran. The nice young man at the front counter was able to fix it after completely disassembling the inner workings and retrieving new parts. It never really got cool in the room and there were people fighting (and puking?!) outside of our room. So yeah, it could have been much better."

Source: TrustYou Survey

H. H., Mon 24 June 2024

"1. Drinking water is white and have a pipe plastic smell. 2. Laundry service was stated on the form that same day service if sent to the reception desk before 0830, but I sent at 0815, it was not accepted. 3. Laundry bag and form was not replenished after used. 4. morning check out long queue."

Source: TrustYou Survey

Jesus C., Sun 23 June 2024

"I usually stay in this hotel because its closed to the amazon offices. The suites are big, comfortable and perfect to work, i love it. Nevertheless, even knowing the offer demand principle, 330 euros for a night is too much. I paid for it, but i dont see it fair. Another suggestion is to open a restaurant for the dinners, its really needed"

Source: TrustYou Survey

Rich, Sun 23 June 2024

"Hotel was OK but very expensive for what we got. Rooms tired, breakfast limited beds not the comfiest."

Source: TrustYou Survey

Unknown, Wed 12 June 2024

"Very good value for price, super spacious rooms and very friendly staff made our stay exceptional !"

Source: TrustYou Survey

Unknown, Tue 11 June 2024

"Overall good experience, quality for money."

Source: TrustYou Survey

Tanya, Fri 7 June 2024

"Was a lovely stay, with clean rooms and helpful staff"

Source: TrustYou Survey

Prashant M., Thu 30 May 2024

"It was a please stay at Novotel suites Parkstadt, The receptionist was extremely cheerful and helping, They managed to provide us taxis during late hours of night,"

Source: TrustYou Survey

Nick H., Wed 29 May 2024

"Changes to my booking handled professionally"

Source: TrustYou Survey

Sangamitra B., Tue 28 May 2024

"Nice spacious room and service was great"

Source: TrustYou Survey

Sandeep K., Tue 28 May 2024

"Room includes microwave, 10 mins walk from bus stop and Parkstadt center nearby for food."

Source: TrustYou Survey

Michael, Fri 24 May 2024

"Several defects in the room ( table, blinds); room needs a renovation"

Source: TrustYou Survey

Debbie, Thu 23 May 2024

"We choose this hotel for our annual business trip to Munich. The location is quiet and the rooms are spacious - plus you can open the windows for fresh air!!"

Source: TrustYou Survey

L., Tue 21 May 2024

"I made a reservation from May 9th to May 12 th for myself and my two children (13 and 16 y old). Reference number : NCJPBWPD I have selected a « suite famille » as it was clearly mentioned : 2 single bed sofas and one queen size bid (see picture attached). 1/ I send an email the day before in order to get confirmation None replied to my mail ; which is not acceptable 2/I asked to three different people at desk during my stay but no one took my demand in consideration. In fact there was one queen bed , on single sofa bed and one mattress on the floor ; and as you can imagine night experience on mattress on the floor is really bad experience. Details of the room which are given on internet are not true !! 3/ We left room on May 10th at 10 :30 am and came back in evening. Our room was not tidied up (see picture attached). I have been Novotel client for last 20 years ; this was my worst experience"

Source: TrustYou Survey

Nilesh B., Mon 20 May 2024

"Location is good but overpriced for the property House keeping needs to improve a lot.Despite repetitive calls basic needs were not replinished.Room cleaning not good Reception staff was helpful"

Source: TrustYou Survey

Gafar, Sat 18 May 2024

"The experience was good"

Source: TrustYou Survey

Unknown, Fri 17 May 2024

"Around midnight after checking in a lady walked into my room - she was apologetic and indicated she thought the room was empty. Ok, mistakes happen - but then at 7am in the morning a hotel employee walked in and the same thing happened. I reported it to reception and they asked if I wanted a free coffee....."

Source: TrustYou Survey

Marek, Tue 14 May 2024

"The room was renovated, new design, new floor covering. But I have to admit that I expected also a new towels, unfortunately they were an old one…"

Source: TrustYou Survey

Business T., Fri 10 May 2024

"Very friendly hotel staff. The room was clean and spacious. Very good bathroom with shower and bathtub."

Source: TrustYou Survey

Anonymoustraveller, Fri 3 May 2024

"Very convenient but would have been nice to have dining / bar options"

Source: TrustYou Survey

Ronel, Thu 2 May 2024

"There was an odor in the toilets and bathroom. And the breakfast was poor."

Source: TrustYou Survey