Living Hotel Prinzessin Elisabeth

Bas C., Mon 9 December 2024

"always a pleasure to stay in my regular hotel with spacious rooms"

Source: TrustYou Survey

Maria, Sat 26 October 2024

"I like this hotel because it’s close to my office. The hotel has everything : big bright rooms, the restaurant, the bar, and even the sauna."

Source: TrustYou Survey

Unknown, Mon 21 October 2024

"Oven should be electric and exhaust system should be clean ventilation"

Source: TrustYou Survey

Matt, Wed 9 October 2024

"The location of the hotel is just excellent for a quick run in the morning along the Isar river. The rooms are stylish and comfortable. Little amenities like extra beer in the fridge or nuts just make the stay an absolute pleasure. Love this place."

Source: TrustYou Survey

Veronica C., Mon 7 October 2024

"The hotel was in a great location, walking distance from may points of interest, and also from the metro station. It was also very close to a beautiful trail along the river, where you can walk, run or ride a bike. It was clean, comfortable and the breakfast was very nice and offered a good variety of food and drinks."

Source: TrustYou Survey

Ashley R., Sun 6 October 2024

"Overall our room was just "ok", but the fact we saw roaches in our room -- as did our family in their room -- is not acceptable. Beyond that, other complaints are that there was no mirror upstairs where we naturally got dressed, there was no trashcan upstairs, the number of outlets was inadequate on both levels, and the lighting was also inadequate. A ceiling fan would have been nice to circulate the air. The controls next to the bed for a fan did nothing. The shower grab bar was unattached on one end and I had to screw the shower head on since more water was coming from where it connected than from the actual head. There was no water or beer in the fridge when we arrived, but this is a small thing. The mattress was ok but the pillows were horrible. On the positive, the hotel was perfectly situated for us. It was close to our family that lives in Munich and close to two bus stops. It is also next to a market which was very handy. The cleaning staff was friendly, even though communicating was a little difficult. I always like to unpack -- especially for longer trips -- and the closet space was very large, but that is where we saw roaches so we felt like we needed to shake everything out before wearing. I know the price was elevated for Oktoberfest, but, even so, it was overpriced. My mother has stayed there before and said the quality and cleanliness has gone downhill and she, too, wouldn't recommend."

Source: TrustYou Survey

Eric A. S. M., Thu 3 October 2024

"Long story short, we made reservations for 3 rooms, due to medical family emergency surgery, only one couple could travel. We paid for 3 rooms a. the hotel rented the other 2 rooms a. never advised us they rented them a. then never refunded any money, meaning they got double the money for the rooms. Louise, reservation manager, refused to speak to us a. scammed us out of the other 2 rooms. Legally, we paid for 3 rooms a. received 1!!!! Very poor customer service a. definitely a scam hotel. Do not stay here!"

Source: TrustYou Survey

Patrick, Fri 27 September 2024

"Nice room, clean and calm, perfect"

Source: TrustYou Survey

Gil, Fri 16 August 2024

"Rooms are old, slightly smelly... A very old looking and worn down sofa in the room didn't improve the situation much. The bidet in the bathroom was removed, and the holes in the wall were shut with duct tape. Staff were a bit absent, called reception a few times, but no one would pick up. And when they were present, were dismissive and unhelpful."

Source: TrustYou Survey

R. M., Sat 27 April 2024

"They don’t clean the room , and we have to ask for en extra heat"

Source: TrustYou Survey

Viv, Tue 23 April 2024

"Well-located, we used the hotel parking which was really easy and convenient. Breakfast was really good, we also made use of the sauna after a long day of walking in cold weather which was great - it was small but as the hotel was quiet we had the facilities to ourselves and it was a really nice way to unwind and warm up. Room was spacious - decor probably could use an update (particularly the curtains) but everything was clean. The customer service was excellent - we really enjoyed our stay."

Source: TrustYou Survey

Eleni P., Mon 22 April 2024

"I stayed in the hotel for 3 nights. The room was very comfortable and quite spacious. It was on the 5th floor and had a wonderful view. It had a small kitchenette and in the fridge there were 2 bottles of beer and 2 bottles of water, for free, on a daily basis. Room was cleaned every day. Breakfast had a great variety of choices, and the hotel had a sauna and a gym which could be used free of charge. The personner was extremely helpful and polite. All in all I enjoyed my stay quite a lot and felt very welcome."

Source: TrustYou Survey

Unknown, Fri 29 March 2024

"I had a great time in Living Hotel Prinzessin Elisabeth München. The room and breakfast were good."

Source: TrustYou Survey

Kelton, Tue 26 March 2024

"Overall, I enjoyed my stay. The staff was overall extremely friendly and accommodating. Some things logistically could be modernized or improved, but the hotel had several nice touches as well."

Source: TrustYou Survey

Rls, Tue 27 February 2024

"I would have given a 4.5 - 5 rating except there were a couple of things. I chose to not have the room cleaned during my 4 day, 3-night stay because I wanted to donate that savings to the woman’s organization,. However, I did not know that meant that my coffee supplies would not get refilled. They came in and refilled the beer in the refrigerator but not the coffee. I also decided to get some new towels on the 3rd day because the shower got water all over the floor and all my towels were wet. The front desk did not seem to like that I asked for more coffee capsules and towels. So I would not choose to opt out of my room being cleaned again. The hairdryer on the wall did not work but they have a hairdryer at the front desk Overall, it was a good experience and I would stay there again. I did not have breakfast at the hotel so I can not comment on that."

Source: TrustYou Survey

N A., Wed 3 January 2024

"The location is great, the price is very reasonable, and the staff is friendly. Only one issue I had and that was about the non-functional TV in my room. Despite repeated requests at the reception, the TV in my room was never fixed and didn't work during my entire 5-day long stay."

Source: TrustYou Survey

Kristo, Mon 1 January 2024

"The stay was very good, the room was comfortable and spacious. The breakfast was good. When we arrived, the room was very very warm, so we had to open the window and in the end we turned off the ventilation, to be able to cool the room down. Also the ventilation in the bathroom was way too full of dust, so i'm quite sure the airflow isn't optimum and soon you may have problems regarding to humidity in this bathroom."

Source: TrustYou Survey

Mmc, Fri 8 December 2023

"I arrived and they told me I had not room...for 20min....at midnight. Finally they admitted they had given my room to someone else by mistake (other person has same FIRST name...imagine). Then the wifi around room 307 kept cutting in and out every 30 sec, impossible to work on-line. I told them but after two days nothing fixed. Normally a great hotel but very bad experience this time"

Source: TrustYou Survey

Unknown, Thu 7 December 2023

"I used to think this was a lovely hotel. The restaurant and bar was terrific. We had such fun. That's all changed. Now the rooms are either too hot or freezing. There's no atmosphere as the bar is never opened it seems. The decor is in need of a facelift. But I say all this because although those things are not up to par, the price is still super expensive. I paid less (if not the same) when there was atmosphere and the rooms new. Now I pay the same or usually more and I get much less. Also, the staff need training, but I've already spoken to the front desk manager about that. She explained it is a new team and agreed they need some training. I understand this. Thank you for listening"

Source: TrustYou Survey

Kate, Sat 2 December 2023

"Always enjoy staying here and having a little walk along the Isar."

Source: TrustYou Survey

Irmela C., Fri 1 December 2023

"Hotel is a bit tired and needs some renovation. The front desk personnel is amazing made our stay special. Very supportive and friendly The location is excellent. The room facing the back of the building is very quiet"

Source: TrustYou Survey

Nicky, Sun 22 October 2023

"It is a nice hotel but old, and that shows in the room-details and especially in the old fashioned bathrooms. It all needs renovation, also to meet sustainability requirements. Despite that, it is clean. We had a very large room with a mezzanine bedroom and a small but complete kitchenette, that was great. For that reason, and for the location, we will come back."

Source: TrustYou Survey

Unknown, Sun 27 August 2023

"I booked for two weeks. The reception staff is excellent. Cleaning staff was not. They did not clean my room properly e.g. taking out the trash, vacumming etc. I made a note and informed front desk and they were sympathetic and promised I will receive better cleaning next time. One day before, I left the room and i found 1 dirty towel placed outside my door it appeared to be placed (i took pictures). I came back and there was a second one placed! Dirty towels, I took a picture and reported the incident to front desk. Very disappointed and overall felt disrespected because it appeared non of the other guests received the same treatment. I wondered of it had anything to do with the fact that I was the only woman of color I'd seen during my during at this place. Very hurt and very disappointed."

Source: TrustYou Survey

Irina Y., Tue 20 June 2023

"Good selection of rooms and location is wonderful. Would like to say special thank you to Rumyana(not sure if spelled correctly) who went above and beyond to help me change the room due to the other one was exceptionally noisy( outside noise) would definitely stay again."

Source: TrustYou Survey

Prosper M., Sun 18 June 2023

"The facilities are perfectly arranged however, they are due for some touch up to catch up to the competition. Nonetheless, it is a pleasant space to stay at, in great location and great facilities around."

Source: TrustYou Survey

Dr. E. R., Tue 6 June 2023

"Joachim Metzger was super helpful , and so was the rest of the staff"

Source: TrustYou Survey

Alexey S., Mon 5 June 2023

"Pleasant place to spend some time in Munich"

Source: TrustYou Survey

Unknown, Mon 22 May 2023

"It was a good stay here. Stuff is helpful and professional. Love the stuff at the breakfast, they were lovely people including chefs. The hotel was in a good location and not far from the center. It was quiet and peaceful (Mine was garden view). Also there is laundry facilities downstairs. Highly recommended"

Source: TrustYou Survey

Andres V., Mon 15 May 2023

"Very nice and warm experience"

Source: TrustYou Survey

Unknown, Tue 2 May 2023

"Alles Gut .... Repetiremos seguro!"

Source: TrustYou Survey