Hotel Mercure München Süd Messe

Angelo &. R., Sun 11 February 2024

"I stayed with my family only one night, but my children enjoyed it very well! The rooms were very good: style and clean. The receptionist was very nice. The breakfast was an excellent experience thanks to the variety offered and excellent quality. The spaces were also large and bright"

Source: TrustYou Survey

Md, Fri 26 January 2024

"Good location on our way to a skiing holiday in Austria. Comfortable garage keeps the car dry and snow-free. We are always looking forward to the extensive, varied breakfast buffet All at a decent price."

Source: TrustYou Survey

Unknown, Thu 18 January 2024

"Well located and extremely comfortable room with gentle personnel"

Source: TrustYou Survey

Unknown, Tue 2 January 2024

"Travelled with family, were able to get a compelling rate for combined room. Nice breakfast, a nice area behind the hotel, e.g EDEKA and Bakery. A lot of parking options."

Source: TrustYou Survey

Unknown, Tue 2 January 2024

"Bar closed, not great surrounding, price issue at checkout. Rooms are okay and clean"

Source: TrustYou Survey

Unknown, Tue 21 November 2023

"Bad Experience as i got robbed"

Source: TrustYou Survey

Z****, Mon 23 October 2023

"Nice hotel - great bar staff."

Source: TrustYou Survey

Garry, Thu 5 October 2023

"The room was very nice, the staff very friendly and the breakfast was perfect. All in all, just what i needed for this brief business trip to Ottobrunn."

Source: TrustYou Survey

Ashish, Sun 1 October 2023

"Does not meet expectations for a Mercure property."

Source: TrustYou Survey

Walter, Mon 25 September 2023

"It's a nice hotel outside of Munich. It is not too much on the expensive side and the rooms are well worth the price. Really enjoyed my stay and the staff are very friendly and concerned for the comfortable of all of its guests."

Source: TrustYou Survey

Bb, Thu 24 August 2023

"All in all Mercure Munich South was good but Air conditioning system does not work properly. We had it on maximum and room was still warm. I would expect a better service in a Mercure Hotel."

Source: TrustYou Survey

Paolo, Fri 18 August 2023

"The room was at a really convenient rate even if not so quiet being at ground floor on the delivery lane side of the hotel. Nice staff. Breakfast selection to be revised at this price."

Source: TrustYou Survey

Nicole, Sun 23 July 2023

"I had a very good sleep there because nothing was disturbing me, my window was directed to the court. The bed and the room as well was comfortable for sleeping."

Source: TrustYou Survey

R., Tue 27 June 2023

"Little bit under the standards of mercure. Closer to ibis"

Source: TrustYou Survey

Unknown, Wed 21 June 2023

"Rooms were clean and comfortable"

Source: TrustYou Survey

Jason B., Sun 28 May 2023

"Friendly staff ,rooms clean in a quiet part of town"

Source: TrustYou Survey

Ali A. B., Mon 1 May 2023

"Hi, I would like to complain about the behaviour of the staff which was in the reception on Friday 28/04/2023 I came to him Arround 11:58 PM I told him my check out sapose to be by tomorrow Saturday 29/4 but I have made a new booking for one more night from 29/4 till 30/4/2023 and I showed him the booking reference from my phone I asked him to extend in the same room and I want to make the payment he told me sorry you can’t extend because the hotel is fully booked and no rooms are available I told him I have the booking already he told me to cancel the booking because no rooms available I checked in the app for a new booking I saw it is available and I was shocked since I am holding I confirmed booking also, the next day Saturday morning I went to the reception there was a very kind lady I showed here my booking and asked here to extend my stay in the same room and she checked and replied me off course you can and made the payment to her. These is really unexpected behaviour from a staff work in a 4 star hotel in accour group since I am a member with accour and this is not my first time to stay in a hotel for accour group. Waiting for your kind reply , Ali Al B."

Source: TrustYou Survey

Khurram N., Thu 27 April 2023

"The room 325 given to me was next to the lift. It was getting noises from lift plus guests movement. So not a ideal room to stay for peace of mind and sound sleep. Further, Breakfast serving was awful. There was a group of people who had breakfast at the same time. Almost everything was empty and replanishment was very slow."

Source: TrustYou Survey

Unknown, Wed 22 March 2023

"Overall everything ok, from check in, cleanliness, rest and check out!"

Source: TrustYou Survey

Unknown, Tue 21 March 2023

"Nice staying, clean, comfortable and spacious room, rich breakfast and very good location not so far from the fair."

Source: TrustYou Survey

Ethel G., Sun 26 February 2023

"We booked the hotel on the way back from our ski holiday because it had a swimming pool, restaurant & bar as we didn't want to go out after a long day & drive. When we arrived, we were told that all facilities were closed (Swimming pool, restaurant and bar). If we would have known this before, we wouldn't have booked this hotel. Overall the hotel doesn't look great and old. The person at the reception was very helpful though even though he was not a hotel employee."

Source: TrustYou Survey

Mitchell, Tue 20 December 2022

"Apart from the room and bed (which was comfortable), everything else about the hotel felt very unwelcoming. The restaurant was shut for the entire time (3 nights) that we were there, the lights in the lobby were off, which made it feel quite desserted. On the Saturday night, it sounded like there was a party happening in a nearby room, and the upstairs was very noisy with their footsteps on other nights. The car park prices are also different to what is listed on the Accor website."

Source: TrustYou Survey

Unknown, Wed 23 November 2022

"Trash under the bed, window facing construction site with heavy traffic very early in the morning. Booked a queen room and had two single beds."

Source: TrustYou Survey

Cristina, Sun 20 November 2022

"good service and location very good rooms and breakfast"

Source: TrustYou Survey

V., Mon 14 November 2022

"THE STAY WAS REALLY GOOD. EXCELLENT. THANKS A LOT!"

Source: TrustYou Survey

Maria, Fri 28 October 2022

"Staff were friendly and helpful. Rooms were clean. Different controls for airconditioning and heating which we loved!"

Source: TrustYou Survey

Unknown, Thu 27 October 2022

"Ridiculously overpriced for the standard on offer."

Source: TrustYou Survey

Unknown, Thu 20 October 2022

"1) a bit annoying to wrote down my details again at check-in as I was in your hotel before (even only 3 weeks ago) 2) AMEX was not available when checking out"

Source: TrustYou Survey

Unknown, Fri 30 September 2022

"Comfortable bed Breakfast was OK Small problem with the shower head was fixed very quickly"

Source: TrustYou Survey

B. G., Wed 31 August 2022

"The fridge was not working, the air in the room was not working, the hair dryer was shutting off after 2 minutes of use, and I could not get the coffee maker to work. I have lactose intolerance, so I bring certain food items with me because I know this is a refrigerator in the room. I did not notice until late at night that everything inside of it was warm, so I had to toss it all out. Without the air or fan running in the room, it was very warm and I was sweating all night. I can not sleep with the window open, and cold air comes into the room. I always get a sore throat when I do this."

Source: TrustYou Survey

Unknown, Tue 23 August 2022

"We didn't receive the room we wanted as the hotel was fully booked. Apparently tier membership has no meaning...instead of a twin room received a double bed room with a pull out sofa. Eventhiugg hotel was fully booked the manager told she had been working on room allocagions. Apparently tuer members were indifferent to her. the welcome voucher stated clearly it was for all person residing the room - not the case. Reception coldy stated only one drink. Late checkout was not autonatically offered. It had to be requested. The room ac inop and room window had to be opened to get any air into the room - fun as it was raining nonstop and the pull out sofa got wet.... Sad hotel with an extremely poor performance."

Source: TrustYou Survey

Lj, Fri 29 July 2022

"Very well connected by public transport (bus, u bahn) Room ok Airco absolutely reliable Good breakfast excepted quality espresso Restaurant en bar closed"

Source: TrustYou Survey

Unknown, Fri 22 July 2022

"4 guys at the reception were unable to correct the invoice with the company address and said it needs to cm from HRS - totally unprofessional - I never experiences that with any of my trips"

Source: TrustYou Survey

Mike B., Wed 20 July 2022

"The stay was a just standard business stay. Nothing to complain. Just two questions: - Why does it take so long for the check-in? As a rewards member, you have all my data. The key could just be ready at my arrival. - In such a high standard hotel and a recently high breakfast price, why not serving a good quality coffee and some fresh fruits?"

Source: TrustYou Survey

Unknown, Thu 30 June 2022

"My short stay here was nice and uneventful. No problems at all."

Source: TrustYou Survey

Krzysztof, Thu 30 June 2022

"Pleasant green place, kind support. Negative point is lack of local restaurant, but this is not blocking point anyway."

Source: TrustYou Survey

B. G., Thu 9 June 2022

"This is my second visit here. Both times it was a very positive experience. The staff are very friendly and helpful. The rooms were clean and comfortable."

Source: TrustYou Survey

Mr A., Fri 20 May 2022

"The bed was OK, bathroom was normal. Breakfast was very very poor...."

Source: TrustYou Survey

Ioan, Fri 13 May 2022

"The building is a very old ugly and non furbished one Additionally, there is a construction site right behind that makes the stay quite uncomfortable during the working days Rooms are obsolete from a design perspective and bathrooms like in the 80s The only positive point would be the free parking around"

Source: TrustYou Survey