Aparthotel Adagio access München City Olympiapark

Unknown, Wed 3 April 2024

"Super, happy with everything. I felt like in Deutschland ;-)"

Source: TrustYou Survey

Matej, Sun 3 March 2024

"Very satisfied, perhaps some additional kitchenette would come handy. Stuff very nice"

Source: TrustYou Survey

Seyit B. C., Thu 29 February 2024

"They didn't cleaned the kitchen at all. They didn't vacuum floors during 2 weeks of my stay. There was no soap at all in my room."

Source: TrustYou Survey

Yashodip, Thu 29 February 2024

"Improvement point: Provide sufficient utensils in the room every time. Otherwise, every time we need to contact reception."

Source: TrustYou Survey

Jericho R., Mon 22 January 2024

"Very accommodating and friendly staff. They have a good service and a clean environment. Worth the money, I guess. Well recommended for traveler and tourists as this is very convenient to the city center. I had my best stay here. Thank you, Adagio. Until then."

Source: TrustYou Survey

Unknown, Thu 18 January 2024

"Everything was excellent, no complaints"

Source: TrustYou Survey

Bongani H., Tue 21 November 2023

"It was good. Can you please send me the invoice. bo…"

Source: TrustYou Survey

Sandra W. A. S., Mon 6 November 2023

"The team was very responsive and a pleasure to work with"

Source: TrustYou Survey

Unknown, Mon 23 October 2023

"Considering the cost of accommodation, I consider the cleaning of the room to be insufficient. In my room I bumped into someone else's hair, in the bathroom by the mirror someone else's eyelashes and even the toilet seat was not washed properly."

Source: TrustYou Survey

Sneha J., Mon 16 October 2023

"I am regular visitor of this hotel whenever I visit Munich. This time, I first checked in on 3rd Oct and checked out on 7th. and re checked in on 12th after finishing my trip to UK. during this trip, I lost my forex card, and hence requested receptionist that my new card is coming with my another colleague on 14th, is it ok to pay my stay on 14th (i.e. after 2 days). Her words was, "if you can not pay on 14th, I have to throw you out". Its totally inhuman treatment and that too when I was not having money, I was on my business trip and NOT came to Munich as refugee or homeless person. She could have used better words for this, like, 'we have to terminate your stay' or 'we can not continue your stay' or she could have asked for any document as deposit. or any other way but not "throw" me out. I could not take these words out of my mind yet. also make a note, I paid on 14th as soon as I got my new card, even before my colleague check in to the same hotel. and I have Accor membership with email id, ga…"

Source: TrustYou Survey

Boris, Tue 10 October 2023

"We had a Nice stay, the rooms and kitchen are wel equipped, only the airconditioning was not working well, so you had to sleep with an open window. The problem is that if you sleep with an open window you can here the people standing in front of the hotel in the morning and evening."

Source: TrustYou Survey

Syama, Fri 6 October 2023

"Friendly, fast check in. Good breakfast. Useful laundry room facility."

Source: TrustYou Survey

Unknown, Fri 6 October 2023

"Bathroom needs a renovation. Breakfast is a unworthy (simple food, too little space for too many people)."

Source: TrustYou Survey

Dr. R. R., Sun 1 October 2023

"The Staff was very Friendly, especially Frau Yasmine at the reception ❤️. All was fine."

Source: TrustYou Survey

Thamasak U., Sun 1 October 2023

"The room was good and well equpped with kitchen. The staff and service was nice and friendly. Got upgraded and made my stay so impressed."

Source: TrustYou Survey

Michel V., Mon 18 September 2023

"Good and friendly check in and same gentlemen we talked to on our last day about the cleanliness of the rooms which was truly unacceptable. We stayed 7 nights total. 2 rooms, one one bedroom appt and one regular room. Both rooms were dirty. After check in this was mentioned and a little (very) touch up was done. However still far away from any acceptable standard."

Source: TrustYou Survey

Achim, Thu 14 September 2023

"Everything fine."

Source: TrustYou Survey

David P., Fri 8 September 2023

"Staff were very helpful, position was very central for us"

Source: TrustYou Survey

Anon, Thu 7 September 2023

"2 nights business trip room could have been cleaner gym / fitness room is rubbish a bit pricey to be honest"

Source: TrustYou Survey

Geoff, Mon 4 September 2023

"I have stayed at this hotel now for the last 4 years and it has slowly declined in room cleanliness and in preparation. There was dust completely covering the couch under the murphy bed. I had to borrow a vacuum and clean the couch and floor under the murphy bed. There was no dish cleaning sponge or drying towel for dishes. There was no hand towels in the bathroom. I had to get all of these things. I was there for almost 2 weeks and the room was not cleaned once during that time. I know there is no daily cleaning and do not expect it but was told the room would be cleaned the following tuesday and it wasn't. I like the location of the hotel and the kitchenette and want to continue using it when I travel to Munich for business but the service is not at the standard I expect."

Source: TrustYou Survey

Thao, Wed 30 August 2023

"Good location, not too far from train station. The apartment has everything we need."

Source: TrustYou Survey

Sarah V., Fri 25 August 2023

"Tidy, spaceous room with kitchen and aircon. Only a couple of minutes from the underground, super easy to get around. Parking was very convenient. The only thing that would have made our stay better is of the electric car charging stations were working, but we managed without. Thanks for your hospitality. We thoroughly enjoyed our stay in Munich."

Source: TrustYou Survey

Abhijeet N., Wed 23 August 2023

"The hotel is located in close proximity to U-Bahn station. The area around is quite and nice. The rooms were clean and modern. The equipped kitchen was fully functional and utensils were of high quality. The room was sufficiently spacious with enough power outlets. Overall I liked it."

Source: TrustYou Survey

Yuri, Wed 23 August 2023

"It is modern and refurbished Ikea style. Definitely needs a good and strict hause master. Our suite was cleaned probably just after other clients left, and it wasn't even a thorough cleaning. Kitchen had oily stains on cupboards, bathroom had mold stains in the shower cabin, the shower door leaks on the floor, air conditioning works all day long,but the minimum we achieved was about 26 centigrade with all the curtains shut!"

Source: TrustYou Survey

Unknown, Wed 16 August 2023

"Good location, apartment"

Source: TrustYou Survey

Csaby, Mon 14 August 2023

"Everything was good. Clean room and helpfoul staff. Only 7 min walking from the metro station"

Source: TrustYou Survey

Matt, Mon 14 August 2023

"At check in, we requested standard bathroom but receptionist insisted all rooms are equipped with disabled shower. Then drain was problem and dirty water remained. Room and bedroom cloth were smelling. Never stay this hotel."

Source: TrustYou Survey

Martin, Thu 3 August 2023

"In general everything was fine. One evening I arrived later at night, and the floor in the entrance area was really sticky, just like in the elevator, and there was a strong beer-smell. Really disgusting. Another night I wanted to open my window, but people below were smoking at the window, so cigarette smoke entered through my window. Smoking should not be allowed in-room, not even at the window."

Source: TrustYou Survey

Dave, Tue 1 August 2023

"Excellent hotel, friendly staff great location"

Source: TrustYou Survey

Marie P., Tue 25 July 2023

"A good stay in Munich for our family The apartment was nice, practical and the staff very helpful and available when needed."

Source: TrustYou Survey

Priscilla, Tue 18 July 2023

"I love Adagio apartments, because they are perfect for our family of 4. This one came with the amenities of free coffee and tea the whole day. And even some free rolls in the afternoon (leftovers from breakfast - I also love the approach to not wasting food). Although it’s in the Olympic Park, it’s not super close to the main venues so just be aware that it is a light 20-30 minute walk depending on your pace. But everything worked out perfectly."

Source: TrustYou Survey

Unknown, Thu 13 July 2023

"Very convenient and quiet location. Friendly staff and decent clean room."

Source: TrustYou Survey

Savita K., Mon 10 July 2023

"It was a great experience, as this was my first travel to Munich. Room was clean and well managed. Staff was co operative. Will defiantly visit again!! See you soon:)"

Source: TrustYou Survey

Rahul V., Mon 10 July 2023

"It was very nice experience staying at Hotel Adagio. Hotel staff is very cordial and co-operative. Thankyou very much for providing very good experience."

Source: TrustYou Survey

Ricky C., Mon 10 July 2023

"Wrong from the beginning when they could not find our reservation, then we had to switch out rooms. The second room was not properly cleaned from the previous guest, with towel still in the bathroom and food inside the fridge. Cockroach was found in the toilet."

Source: TrustYou Survey

Xx, Fri 7 July 2023

"When we checked in, we arrived there at 11:00 noon. The hotel said we would check in at 2:00 pm. However, we waited until 5:00 pm to clear the room and let us check in, which was too long and really made us so exhausted after long flight. The hotel was not clean enough even after the first weekend when the hotel worker did the cleaning by themselves. They just throwed our clothes and shoes on the table and chair..."

Source: TrustYou Survey

Roy S., Fri 30 June 2023

"Overall a good stay. Cleaning only once for a 2 week stay is way too limited"

Source: TrustYou Survey

Z., Wed 28 June 2023

"The location of Adagio is good, quite and close to Park also not far away from public transportations. The environment of rooms are clean and full fill the daily cases. One shortage of shampoo need to be updated."

Source: TrustYou Survey

N. K., Thu 8 June 2023

"Overall It was a good stay. I stayed for 4 days along with my colleague. just couple of points can be improved: 1. The shower gel and Hand wash liquids were not pre-filled. 2. For a 4 day stay, I would expect the room cleaning service to be included. (Though I was informed during the check-in that the cleaning service is not included in my booking. But my point is why not? Please include it in the booking. Deep cleaning can be done weekly and hence is not required for short stay, but atleast the floor and garbage bin cleaning would be good."

Source: TrustYou Survey

Ganiyat N., Tue 6 June 2023

"PLEASANT EXPERIENCE"

Source: TrustYou Survey

Shishuang L., Mon 5 June 2023

"good location of the hotel and good service."

Source: TrustYou Survey

Jitka, Fri 2 June 2023

"I liked the stay, one week business trip, good location."

Source: TrustYou Survey

Daniel N., Thu 1 June 2023

"- no soap in shower - no soap in bathroom - no cleaned room after 1st night"

Source: TrustYou Survey

Wojtek, Wed 17 May 2023

"all according expectation"

Source: TrustYou Survey

Richard N. W. Q., Sat 13 May 2023

"a wonderful stay except for no room makeup service for the 2 nights i stayed."

Source: TrustYou Survey

Budi K., Wed 10 May 2023

"Will back again"

Source: TrustYou Survey

Natalia, Tue 9 May 2023

"Special thanks for early check in!!! Very nice apartment which has everything you need. Our apartment nr. 116 is bigger than we expected. Enough space for the whole family. Possibility to have four separate sleeping places. The kitchen is well equipped: microwave, kettle, coffee maker, electric stove, refrigerator, all needed pots and pans, crockery and cutlery for 4 persons. Bathroom is very big also. Only 4-5 min walk from the metro station. Quiet place. Coffee / tea / cacao in lobby. Luggage store possibility."

Source: TrustYou Survey

Joschka A., Thu 4 May 2023

"Great appartment, friendly and helpful stuff, delicious breakfast and a great location to visit Munich… Thank you for this great stay - I will surely book again."

Source: TrustYou Survey

Viktor, Tue 2 May 2023

"Good location for good price. Very close to BMW welt"

Source: TrustYou Survey

Yana, Sat 29 April 2023

"Despite the “online check-in” feature, we had to wait 10-15 mins while the receptionist were processing our documents. We also were not informed that the coffee at the reception is free, so I had to buy capsules for my room. By the way, in all other Adagio hotels capsules refill is free"

Source: TrustYou Survey

Artem, Wed 26 April 2023

"We were travelling on car across Germany and wanted to spent few nights in Munich. Hotel has great rooms for 4 people, and nice location near Olympic part."

Source: TrustYou Survey

Pd, Fri 21 April 2023

"Room on the 6th floor was clean and efficiently equipped. No cleaning service included, available for an extra fee. Free street parking around the hotel is nearly impossible. You are left with no choice other than to pay an extra 12€ per day for garage parking. Most parking spaces are very tight for a bigger size car. Breakfast is not included and needs to be added for another 12€/day. The selection wasn't what I expected and the scrambled eggs were burned on 3 different days and the bananas they put out turned more and more black towards the and of the week. I did like the small shop with drinks, snacks and some frozen food for reasonable prices."

Source: TrustYou Survey

Short-of-keycard, Thu 20 April 2023

"I arrived early at the hotel around 11.00, which I could not check-in. It is understandable. I hung around in the lobby, then went for lunch. I went back to the hotel at around 16.00 but the apartment was still not ready. I had to wait for another hour. We were 4 people in the apartment. The staff gave us only 1 keycard due to "we are short of keycards"."

Source: TrustYou Survey

N A., Sat 15 April 2023

"Smooth visit"

Source: TrustYou Survey

Marcela, Sat 15 April 2023

"helpful receptionists, tasteful breakfast, clean and tidy rooms"

Source: TrustYou Survey

M. G., Fri 14 April 2023

"A very beautiful and quiet experience"

Source: TrustYou Survey

G., Fri 7 April 2023

"This was by 4th time staying at this hotel. Firstly, the welcome drink I am entitled to as a silver member, in all other Accor hotels it is either a glass of beer or wine, one each for my wife and I. Here however, I got given one small bottle of water! The kitchen sink had no plug, meaning that we couldn't do any washing up. We reported it to reception, but her unhelpful answer was that the technical department would need to investigate it and they only work Monday to Friday, it was sunday!! Why couldn't she just have taken one from another room??? And the kettle was broken, it had clearly been dropped, but why wasn't this checked prior to our arrival?? In Fairness, first thing on Monday both items were replace and we were given a free breakfast each as an apology. Finally, the room could have been much cleaner. The floor had clearly not been properly swept and there was dust on surfaces. Unfortunately, this was the worse of the 4 Stays I have had at this hotel, which was very disappointing as it was the first time that I bought my wife to stay with me."

Source: TrustYou Survey

Unknown, Sat 18 March 2023

"Bugs/ dust / dirty"

Source: TrustYou Survey

Unknown, Thu 16 March 2023

"Comfortable room, good location, very nice personnel"

Source: TrustYou Survey

Unknown, Thu 16 March 2023

"the hotel was great . comfortable and clean"

Source: TrustYou Survey

Linda, Sat 11 March 2023

"We had a good stay. The room is very spacious and clean."

Source: TrustYou Survey

Alli, Sun 5 March 2023

"The hotel was located near the Olympic Park, next to the metro station and bus stop."

Source: TrustYou Survey

Unknown, Fri 3 March 2023

"My room was so small that it didn’t have desk. It was super dusty and the pans in the kitchen were all scratched. The water from the shower went directly from 50C to 20C, no temperature in between. I asked for irons at the reception and were all broken (leaking water, not turning on etc.). The only one working could not be used because it had melt fabric all over it."

Source: TrustYou Survey

M. B., Wed 1 March 2023

"Nice apartment, good location, great receptionists. Overall nice stay after initial mix-up not preparing beds for the kids..."

Source: TrustYou Survey

Anna, Sun 26 February 2023

"Good location next to the subway station, all essential facilities in the room, clean and comfortable stay."

Source: TrustYou Survey

Anastasiia R., Fri 24 February 2023

"Love the location and thanks for the great and available wifi!"

Source: TrustYou Survey