Novotel München City Arnulfpark

Fibra R., Sat 18 January 2025

"Easy access to public train transportation, friendly staffs, good breakfast menu, clean confort room,"

Source: TrustYou Survey

K., Sat 18 January 2025

"Comfortable"

Source: TrustYou Survey

Unknown, Wed 15 January 2025

"Good location, good room, excellent stay."

Source: TrustYou Survey

Babsi, Mon 13 January 2025

"Very well organized. Everyone makes an effort to assure your stay is satisfactory and comfortable. Much appreciated!"

Source: TrustYou Survey

A. A., Mon 13 January 2025

"Stay at this location every year when we visit Munich. Everyone is very helpful, and they have a fantastic breakfast buffet."

Source: TrustYou Survey

Unknown, Wed 8 January 2025

"Good stay and will definitely revisit"

Source: TrustYou Survey

Jennifer, Wed 8 January 2025

"Love this hotel, family oriented. There are toys and a xbox for kids to play. Restaurant food was also nice especially the cheese burger 👍🏻 parking is just beside and access through elevator. Breakfast was also nice. Bed was comfortable. The only complain for us, was too hot in the room, so we have to open windows so its noisy sleeping. But maybe for others they like the warm rooms. Not sure. But over all super good! Highly recommended 👍🏻👍🏻👍🏻"

Source: TrustYou Survey

Harsh P., Tue 7 January 2025

"We stay at Novotel hotels while traveling in Europe and this Novotel was one of the best hotels. The experience was awesome from the check in at reception to the rooms and service. The staff was really nice and welcoming. A nice note from the manager along with the complimentary drinks vouchers waiting in the room. The breakfast was Novotel standard, wide variety of vegetarian options. Highly recommended"

Source: TrustYou Survey

Unknown, Tue 7 January 2025

"very good"

Source: TrustYou Survey

Jessica, Mon 6 January 2025

"Great location for tourists exploring the city - easy transport links. Good variety of things nearby. Extremely comfortable, clean and quiet room with excellent service. We think we were upgraded as the room had extras that we weren't expecting, but we weren't even told so when we checked in! Helpful and friendly staff."

Source: TrustYou Survey

Graeme L., Sun 5 January 2025

"The staff were excellent and the location ideal, The breakfast was really good but the evening meals rather expensive. The room was warm and clean and the beds comfortable ."

Source: TrustYou Survey

Alessandro, Sat 4 January 2025

"Well located, clean, spacious, nice and professional customer care"

Source: TrustYou Survey

J, Sat 4 January 2025

"Good stay in good, well cleaned and maintained hotel. Very good breakfast, friendly personnel. Public transport well connected."

Source: TrustYou Survey

Ajay K., Fri 3 January 2025

"You always want to good sleep and you book these hotels. The room temperature in December (25-26th) was about 24 degrees we were unable to sleep. I had 2 kids. We had a disturbed night sleep. The response from the receptionist was that she cannot do much about it and asked to open the window but before that I will need to sign a waiver. Other than that everything was okay"

Source: TrustYou Survey

Unknown, Wed 1 January 2025

"Good location! Spacious rooms! Nice breakfast but expensive parking"

Source: TrustYou Survey

Maria K., Mon 30 December 2024

"Really nice hotel, located conveniently close to the tram station. Rooms are not very spacious but clean and bed was comfy. The underground parking with no extra charge was really good and overall we had a lovely stay"

Source: TrustYou Survey

Maria, Sat 28 December 2024

"The location and food is fantastic! Breakfast was amazing and hotel was clean and has everything you need however the staff were not so great. Some were amazing and so helpful but others were not so helpful and rude."

Source: TrustYou Survey

Katie G., Thu 26 December 2024

"Lovely clean hotel. 1 minute walk to the tram and then a 5 minute trip to the centre. Rooms cleaned every day. This is our 2nd stay and it will not be our last."

Source: TrustYou Survey

Unknown, Wed 25 December 2024

"Confortable room and amenities. Careful staff and great location. The only downside is the price of the breakfast extremely expensive."

Source: TrustYou Survey

Unknown, Fri 20 December 2024

"Couldn’t sleep because the air conditioning was permanently set to 22°C, making the room uncomfortably hot. The lack of temperature control was frustrating and ruined an otherwise decent stay. Until this is fixed, I wouldn’t recommend it for anyone who values comfort."

Source: TrustYou Survey

Ct, Wed 18 December 2024

"Very friendly welcome — my daughter also got given a Christmas gift. Relaxed atmosphere in the bar/restaurant area. Room was nice. We had asked for a cot but there wasn’t one, but it was quickly rectified within 10 minutes. Hotel is a great location — away from the bustle but well connected."

Source: TrustYou Survey

Jovin C., Tue 17 December 2024

"A well-known hotel among my family and friends, this was my first visit to Novotel. Unfortunately, I was disappointed with the cold and unhelpful attitude of two frontline staff. However, apart from them, the rest of the staff were warm, friendly, and very helpful."

Source: TrustYou Survey

Rich, Sat 14 December 2024

"The staff was always very professional, friendly and helpful. The staff was very helpful in getting our rooms ready early afternoon, directions to utilize transit system and directions to Christmas markets. The rooms were always clean made for a very restful night. On checkout they provided a room to store our baggage so we could get in some last minute shopping."

Source: TrustYou Survey

Patricia K. K., Fri 13 December 2024

"friendly staff, always get water in room and usually the quite side of the hotel if possible so I come again and again and rooms are clean"

Source: TrustYou Survey

M K., Mon 9 December 2024

"Unfortunately, my stay did not meet the expectations I had based on accors values and reputation, and I would like to address the series of issues I encountered from check-in to check-out. Check-In Process: Upon arrival, the check-in process was unreasonably non-engaging , rushed and an unhuman-like welcome , despite my reservation being confirmed and I checked-in in advance. It felt like not much hotel info was given to me i.e. WIFI and restaurant details etc. I was also given a room that did not match the type of room I normally reserve when I stay at Accor . Room Condition: When I finally got to the room after searching the whole 1st floor and walking into a conference with my luggage , iron and iron board as no instructions of the room's whereabouts were given to me at check-in . I found the room rundown with not enough linen below standard . Noise and Comfort: During my stay, I was also disturbed by drainage noises the whole night and was unable to sleep which made it difficult to rest or enjoy any peace and quiet. Customer Service: When I brought these concerns to the attention of the front desk staff, I was met with indifference and no immediate solution and was handed two small teddy bears not sure why perhaps as resolution . Check-Out Process: Finally, the check-out process was equally frustrating and poor with zero interaction. The entire experience left me feeling very dissatisfied and upset."

Source: TrustYou Survey

Michelle H., Sun 8 December 2024

"Thank you for remembering my request for a little surprise for my husband's birthday, it makes our stay more memorable. We enjoyed our stay a lot."

Source: TrustYou Survey

Ll, Sat 7 December 2024

"the rooms well nicely decorated and the comfortable."

Source: TrustYou Survey

Holger W., Thu 5 December 2024

"although invoice per email is offered every single stay, they simply do not arrive in my mailbox."

Source: TrustYou Survey

Unknown, Wed 4 December 2024

"Friendly staff"

Source: TrustYou Survey

Rami, Wed 4 December 2024

"Every thing is perfect"

Source: TrustYou Survey

Andrea O., Tue 3 December 2024

"Munich was our last stop in Germany. We found the hotel easy as we were traveling with children. The food was excellent, it was easy to get taxies and the staff could not have been nicer. The location for the trains and the tram was also easy. The rooms were comfortable and a really nice size, especially the corner family room."

Source: TrustYou Survey

Yisca, Tue 3 December 2024

"The room was quite small. I booked a family room, which I thought would be bigger. Turned out it’s just the standard room but they put extra beds. Hot water ran strong, which is a plus point. Shampoo and shower gel are provided. Yet there was no toothbrush (maybe I should ask for it but I didn’t). Location can be reached easily using tram from Munchen Hbf. Walking will take around 20-30 minutes. (-) the carpet felt dusty The overall stay was OK."

Source: TrustYou Survey

Aaron, Mon 2 December 2024

"Excellent services at a reasonable price. Very family friendly with several nice amenities and versatile rooms."

Source: TrustYou Survey

Unknown, Mon 2 December 2024

"Hotel near the center of the town Extremly well equipped Cordialy staff Cleany room with space and comfort Sauna and gym are top like breakfast and bar/restaurant"

Source: TrustYou Survey

Itay S., Sun 1 December 2024

"My girlfriend and I were visiting for 3 nights, it was really nice, very kind service, good location, clean rooms!"

Source: TrustYou Survey

Tristyn, Fri 29 November 2024

"Room was great as was the location and sauna!"

Source: TrustYou Survey

Nic, Thu 28 November 2024

"always good. Clean rooms, attentive service, great location. Breakfast is spectaculair"

Source: TrustYou Survey

Unknown, Wed 27 November 2024

"Hotel is located in a nice and relatively modern area with direct tram access to the city centre. Rooms are spacious, breakfast is very good and staff are friendly. Cleanliness is also to a fair standard."

Source: TrustYou Survey

Danaa, Tue 26 November 2024

"The staff was fairly helpful on reception. Very nice cleaning service and excellent refilling of coffee and tea."

Source: TrustYou Survey

Violet, Tue 26 November 2024

"Enjoyed our stay at Arnulfpark Novotel recently. Helpful, pleasant staff, bright and cheerful decor in reception area, rooms well equipped and re-stocked each day. Good facilities and transport links."

Source: TrustYou Survey

Unknown, Fri 22 November 2024

"Excellent staff at check in/out and at restaurant, efficient and kind"

Source: TrustYou Survey

Deyan P., Fri 22 November 2024

"Nice room, quiet, all worked, water available, windows opened for fresh air and great breakfast. All you can want."

Source: TrustYou Survey

Unknown, Thu 21 November 2024

"Friendly staff in a great location with clean rooms"

Source: TrustYou Survey

Henno K., Tue 19 November 2024

"Enjoyed the clean spacious room and excellent breakfast. Located close to 2 tram stops, allowing connection to main train station."

Source: TrustYou Survey

Erin K., Tue 19 November 2024

"I found the pillows and bed super comfortable, I slept great which was really something that I, as someone sensitive to noises, treasured after a disappointing Airbnb experience in Augsburg right before. The sauna was wonderful to have. Some nights the temperature felt too low. I didn't try food/breakfast, but a colleague (we were on a work trip) said the food was great! The staff I interacted with were so friendly and welcoming too. <3 Yay!!!"

Source: TrustYou Survey

Tom S., Mon 18 November 2024

"The Novotel folks hosted me, since my initial booking at the neighboring Ibis hotel was canceled. They upgraded me to a room on the top floor and granted me full mini bar access."

Source: TrustYou Survey

Juraj, Fri 15 November 2024

"reservation on short notice, considering the price I was offered upgrade to have free minibar...nice hotel, modern room, good breakfast"

Source: TrustYou Survey

Smruti, Tue 12 November 2024

"Really good location, well-maintained and 24*7 staff available at your service. Also, this is well located on a direct S-Bahn route from Airport."

Source: TrustYou Survey

Unknown, Tue 12 November 2024

"Really nice, well run hotel. Good sized, modern room and a great breakfast. Staff were helpful and friendly. No problems at all."

Source: TrustYou Survey

Ann B., Sat 9 November 2024

"I had a very enjoyable 4 night stay with my son and daughter-in-law at the hotel. It was near to where my daughter, son-in-law and grandchildren live in Obermenzing. We were there for a family gathering to daughter’s birthday. Ideally placed for travel to the city, clean, comfortable and very helpful staff. I would certainly stay at the hotel again."

Source: TrustYou Survey

Neil, Sun 3 November 2024

"nice well presented hotel, rooms are a decent size and very clean, bar/restaurant area seemed nice, staff very helpful."

Source: TrustYou Survey

Stephen, Sat 2 November 2024

"Hotel has excellent facilities gym and sauna are very good it is located a 2 minutes walk from the tram to reach central Munich and 5 minutes walk from the train to the airport. Staff are very friendly and we even got an early check in. Only negative was that the TV in room did not work for us but it didn’t matter as we were not in the room long enough"

Source: TrustYou Survey

Anja, Wed 30 October 2024

"From Check-In to Check-Out a great experience."

Source: TrustYou Survey

Michelle, Tue 29 October 2024

"I was allowed checked in immediately when arrived with no waiting. Reception staff was nice, room was great."

Source: TrustYou Survey

Unknown, Tue 29 October 2024

"The room was a bit noisy. Our room was next to the street, but it didn't disturb our sleep. The room was spacious and comfortable."

Source: TrustYou Survey

Manu S., Tue 29 October 2024

"Few Rude people make all the difference between hell and paradise. I had a disappointing experience. I requested a paid extended checkout until 4:00 pm. They offered me a free extension up to 2:00 pm or a half charge because they were fully booked and didn't have cleaning staff available. The next day, the assistant manager completely denied this arrangement, for reasons I couldn't understand. I felt she was not being truthful with me. There is also a chance she was made to misunderstand the situation and presumed I was lying, without any second thoughts."

Source: TrustYou Survey

Alex, Fri 25 October 2024

"Let's start with the staff, the staff is super customer friendly. And not only this visit but all the visit I did the last years. From the hotel you walk in 6 minutes to the train station which bring you to city centre and/or airport. The breakfast is good and can be attended from 6.30 until 10.30, so no issues."

Source: TrustYou Survey

Nick, Wed 23 October 2024

"The gentleman who checked us in (I forget his name but he mentioned he was from Afghanistan) was extremely nice and helpful. We were disappointed breakfast was not included as we thought it was. Stay was nice overall"

Source: TrustYou Survey

Michael, Tue 22 October 2024

"Nice room, good hotel. Breakfast ok, could have some more varieties. Clean, nice staff. quiet environment."

Source: TrustYou Survey

Unknown, Mon 21 October 2024

"Great hotel"

Source: TrustYou Survey

Sophia, Mon 21 October 2024

"Overall I had a good experience (very friendly staff, well located, clean rooms). However, I would wish for more vegan options at the breakfast buffet such as vegan joghurt, oatmeal, more vegan spreads (especially hummus), vegan meat alternatives or tofu and the possibility to have a cappuccino with foamed plant-based milk."

Source: TrustYou Survey

Alison, Wed 16 October 2024

"I was only here for one night, but my room was ready, it was very clean and large, staff were friendly and the little gift after dinner in the restaurant was so lovely."

Source: TrustYou Survey

Carlos, Tue 15 October 2024

"Treatment was good, staff was on point and ready to help, we got even an upgrade for the mini BAR. And the Hotel was quite nice."

Source: TrustYou Survey

Max N., Tue 15 October 2024

"I had great experience staying at your hotel"

Source: TrustYou Survey

Unknown, Sun 13 October 2024

"Really enjoyed our stay"

Source: TrustYou Survey

Fab, Tue 8 October 2024

"courtesy, location, breakfast all good"

Source: TrustYou Survey

Michael P., Sun 6 October 2024

"Everything was great, from the front desk staff to the room service team."

Source: TrustYou Survey

Almuhannad, Sun 6 October 2024

"The hotel is situated in close proximity to the train station, merely a few minutes away by foot. Furthermore, it is conveniently located just two stations away from Merien plate, the city's central hub. The receptionist demonstrated a commendable level of friendliness and helpfulness. My accommodations were characterized by spaciousness and tasteful decor, exuding an atmosphere of tranquility and cleanliness. I am compelled to express my intention to revisit this exceptional establishment in the future."

Source: TrustYou Survey

Bipul E., Sat 5 October 2024

"Great stay with convenient location for trains"

Source: TrustYou Survey

Unknown, Wed 2 October 2024

"Nicely appointed hotel very near the main train line and tram. Quick trip into downtown or short walk to the Wiese. Would recommend for anyone wishing to visit Munich or Oktoberfest."

Source: TrustYou Survey

Ac, Wed 2 October 2024

"Gym is too small and not well equipped"

Source: TrustYou Survey

Unknown, Tue 1 October 2024

"easy to check in, fairly clean room, convenient location"

Source: TrustYou Survey

Alan A., Mon 30 September 2024

"Nice hotel, and well-located, but the air conditioning is not sufficient and never has been."

Source: TrustYou Survey

Unknown, Mon 30 September 2024

"Air conditioning didn’t work"

Source: TrustYou Survey