Mercure Hotel München City Center

Gr, Sun 13 April 2025

"Spacious, comfortable and well equipped room, extremely quiet. Convenient for main Railway Station and local transport links."

Source: TrustYou Survey

Julian M., Sat 12 April 2025

"Excelled t service, good food, loved the two-floor bedroom, and a great location."

Source: TrustYou Survey

Stefanie M., Tue 8 April 2025

"I had a pleasant stay at this hotel. The room was spacious and comfortable, which made it easy to relax. My favorite part was the free mini bar—such a nice touch! However, the only downside was the noise from the garbage area during weekdays. It was a bit disruptive in the mornings. Otherwise, everything else was great."

Source: TrustYou Survey

Alexander, Tue 8 April 2025

"Stayed for one night to use Munich as a transfer point. The hotel was really nice, and I enjoyed staring in my room. Service was also excellent, and I enjoyed a nice breakfast before my flight. I decided to have breakfast spontaneously, yet there was no problem with that: I simply told that I didn’t reserve it and paid later at the checkout. Overall a magnificent experience, everyone’s proficient in both German and English and also provided me with good insights about navigating from the main station to the airport, as well as how much prior to the flight I should arrive"

Source: TrustYou Survey

Anush I., Tue 8 April 2025

"Good hotel with good service. Clean rooms, family oriented."

Source: TrustYou Survey

Welbert, Sat 5 April 2025

"I loved it"

Source: TrustYou Survey

Unknown, Sat 5 April 2025

"The room was spacious and contained all that we needed, fridge etc. Staff were helpful and always asking how we were enjoying our stay."

Source: TrustYou Survey

Unknown, Fri 4 April 2025

"There was descaler in the kettle when we arrived - I don't know how toxic it is but it tasted bad."

Source: TrustYou Survey

B, Fri 4 April 2025

"The hotel was located close to the train station which made easy access to get around. The hotel was clean and our room was spacious and nice. It was great to have complimentary juices, water and beer on a daily basis with the mini- fridge being restocked daily. That was great! The not so good. There is only shower gel to wash with and they do NOT provide you with any wash clothes to properly clean your body. The fitted sheet on the bed feels wet even though it apparently isn't. The breakfast is overpriced. Eat away from the hotel."

Source: TrustYou Survey

Cami, Thu 3 April 2025

"Very good"

Source: TrustYou Survey

Andrew C., Wed 2 April 2025

"The hotel is within easy reach of the central station (Hauptbahnhof). The room was clean and comfortable and the staff were efficient and friendly. The free wifi and minibar were a bonus. Although I didn't try any myself, the bar stocks an extensive selection of gins and different tonic waters for G&T lovers. My only criticism is that the water in the bathroom had a distinctive odour of rotting cabbage. I don't know whether this is a problem in Munich generally or just in this hotel."

Source: TrustYou Survey

Saji M., Tue 1 April 2025

"Extremely helpful staff."

Source: TrustYou Survey

Marcos, Mon 31 March 2025

"In average the hotel is good, the staff IS Very kind and courteous. However some basic details are missing."

Source: TrustYou Survey

Amit, Mon 24 March 2025

"Rooms were great and provide great value. They are large and comfy. The hotel parking is super tight and it is hard to use with large SUV. The location does not feel safe at night time..."

Source: TrustYou Survey

Rodrigue, Mon 24 March 2025

"The hotel is not only well-located, but it also provides clear and foremost large modern rooms. The minibar is free and the service and employees were friendly all the time."

Source: TrustYou Survey

Patricia F., Thu 20 March 2025

"We stayed 4 nights and enjoyed it immensely. Staff were helpful, breakfast was great, room was very comfortable."

Source: TrustYou Survey

Fatih, Wed 19 March 2025

"I enjoyed my stay very much. the hotel staff was extremely kind. The hotel gives a feeling of perfection. I would definitely recommend it"

Source: TrustYou Survey

Hilal E., Mon 17 March 2025

"NC"

Source: TrustYou Survey

Andrew, Sun 16 March 2025

"I had a great stay at your hotel, the room was very nice and the bathroom supper clean, everything worked well."

Source: TrustYou Survey

Immad A. B. Q., Sun 16 March 2025

"Located in the central part , very close to station with foods and shops around"

Source: TrustYou Survey

Fujisan, Sat 15 March 2025

"The only failed point was, the hair dryer did not work at my room."

Source: TrustYou Survey

Clive, Tue 11 March 2025

"The hotel is truly a 4 Star hotel, with great service, friendly staff and large rooms. The rooms are not the most modern, but they do the job and have a fully stocked mini bar included as well. This is a great touch, and something I would hope a lot of other hotels would do. Hotel is not in the greatest area, but only a few hundred metres away from the main train station, and the tram is around the corner. You can easily walk to the shopping streets of Munich and most attractions. The hotel is well priced for what you get and breakfast was outstanding every day. I've stayed in much more luxurious hotels, which don't come close to the room size and breakfast offering."

Source: TrustYou Survey

Unknown, Tue 4 March 2025

"All good. On the website it shows a fitness centre however there was not one. Only use of one down the road somewhere"

Source: TrustYou Survey

Unknown, Mon 3 March 2025

"Friendly staff, good location very close to central staition, free minibar, hotel rooms look good."

Source: TrustYou Survey

Putthipon, Sun 2 March 2025

"The hotel is located in good location where is closed to Munich hbf. Nice room but the toilet floor is so cold"

Source: TrustYou Survey

Corinne, Sat 1 March 2025

"I had a very nice room to the back, very quiet and roomy."

Source: TrustYou Survey

Frank, Fri 28 February 2025

"All good, only the noise in the morning from loading on the street was to much"

Source: TrustYou Survey

Unknown, Sun 23 February 2025

"My stay was brief but I really enjoyed it. The room was really spacious and the mini-bar was amazing. The bathroom was clean and very modern. Overall amazing experience."

Source: TrustYou Survey

Marko, Sat 22 February 2025

"Good restauroitu and good service."

Source: TrustYou Survey

Sonia S., Wed 19 February 2025

"We enjoyed our stay. The hotel was great, the rooms clean and nicely done. Would def come back"

Source: TrustYou Survey

Piero L., Wed 19 February 2025

"Very good experience, friendly staff. Happy with my stay."

Source: TrustYou Survey

Jc, Tue 18 February 2025

"The staff was simply fenomenal. great customer attention, specially with our son."

Source: TrustYou Survey

Shabnam N., Mon 17 February 2025

"We arrived at a freezing called room, and after it came to know that we need to switch on a heating system manually. It took over 8 hours the room to warm. As an employee of Fairmont Hotels and Resorts we had ALL heartist benefits applicable for Fairmont and Raffle brands, however the receptionist said they did not follow when we mention about complimentary breakfast. The early check was provided as a gesture, It was appreciated. After, we called reception twice to clarify about room amenities and at both times it was confirmed that all items including the cooling mini bar, was complimentary. However, after the check out we were charged around 27 euros without any notification. It was very disappointing :("

Source: TrustYou Survey

John O., Sun 16 February 2025

"4 nights stay in large bedroom with modern showeroom. Friendly staff and generous extras. Highly recommended."

Source: TrustYou Survey

Andrew, Sun 16 February 2025

"The hotel is lovely with very well equipped, large comfortable rooms. Our view was over a rear courtyard so not very inspiring. However, the location of the hotel is in a poor, dirty and a little intimidating area of Munich 5 mins from the central station so there are no views to be had. Food was very good and beer excellent."

Source: TrustYou Survey

Katya S., Tue 11 February 2025

"The room and bathroom were very cold. The staff gave me heater, but it was very noisy and I couldn't use it during the night. The restaurant staff are very helpful, the food was delicious and the restaurant is perfect"

Source: TrustYou Survey

Michael M., Wed 5 February 2025

"I was pleasantly surprised by this hotel. Don’t be put off by the exterior surroundings. The hotel is less than an easy 5 minutes walk from the Hauptbahnhof and all the various public transport options. The welcome was extremely friendly and an early check in was no problem. Although not ultra modern my room was a generous size and very comfortable with decent beds and a good desk. There was a generous free mini bar, replenished daily. Good storage space with plenty of good hangers. Daily housekeeping was of a very high standard. My room was very quiet and of a good temperature. Unexpectedly breakfast was included in my good value rate- a huge range of well presented buffet items and the whole operation was well run by a friendly team. Highly recommended!"

Source: TrustYou Survey

Rlhiii, Mon 3 February 2025

"Very good staff,, good location, comfortable room,, good food in restaurant.. recommended"

Source: TrustYou Survey

Matthew B., Sat 1 February 2025

"I have stayed at the the Mercure Hotel Meuchen a few times and it is always nice. The location is great right next to the Main train station. The front desk staff is very professional but especially Thomas. He always remembers me and makes me feel welcome."

Source: TrustYou Survey

D, Thu 30 January 2025

"Good hotel close to public transportation."

Source: TrustYou Survey

Unknown, Wed 29 January 2025

"Well located near the train station and attractions the room was nice and the breakfast buffet was very good"

Source: TrustYou Survey

Munich H., Sat 25 January 2025

"We had a good 4 night stay mid January 2025. Check in staff were friendly and efficient. Room was clean and bed very comfortable, and the complimentary mini bar was excellent. One improvement would be a fully enclosed shower. It would also be a good idea to ask guests not to smoke and vape directly in front of the main entrance. Will definitely stay here again in the future."

Source: TrustYou Survey

Ron, Fri 24 January 2025

"Excellent location for walking the old town of Munich. Clean spacious rooms and friendly staff made our stay an excellent one."

Source: TrustYou Survey

Unknown, Wed 22 January 2025

"Centre of red light district. Drug deals and prostitution everywhere. 7th floor room smelled of damp and was cold. On the upside the staff were friendly and helpful."

Source: TrustYou Survey

Sanjeev W., Wed 22 January 2025

"Unfriendly receptionists"

Source: TrustYou Survey

Tania, Wed 15 January 2025

"Fantastic"

Source: TrustYou Survey

Mike, Wed 15 January 2025

"We had a great stay. Friendly helpful service. Excellent breakfasts. Enjoyed the duplex room, great for relaxing after a long days sight seeing. Nice touch to offer free minibar!"

Source: TrustYou Survey

Peter, Sun 12 January 2025

"We stayed in Munich for 3 nights to do some sightseeing. The hotel is in a great location, 10 minutes walk from the centre and also very close to tram and underground stops for travelling further. We were travelling by car and were concerned about the clean air zone in central Munich, so we called up the hotel as we approached the centre and they were very helpful on advising us what to do. Due to the fact that we were arriving on a public holiday and just driving to the hotel we decided to risk not having the emissions certificate for our car. Aside from this, the rooms were very spacious and the hotel pleasant."

Source: TrustYou Survey

Chris Z., Fri 10 January 2025

"Room is huge. Very comfortable bed. Close to train and s Bahn Station."

Source: TrustYou Survey

Rashid A., Fri 10 January 2025

"It was agood stay. Nice size of room for couple and family. nearby to central station and Arabic restaurant which make easy life and enjoy the stay."

Source: TrustYou Survey

Rinaldo C., Mon 6 January 2025

"Staff were very helpful and friendly, always glad to assist with any questions we had. They also offered suggestions for our stay in Munich"

Source: TrustYou Survey

Beaver C., Mon 6 January 2025

"Staff at counter Matthew…very helpful and provided us with loads of information on transport, hotel services etc."

Source: TrustYou Survey

Anevor, Mon 6 January 2025

"Conveniently located near the München Hbf, this hotel was a great base to take day trips out of Munich. Also a short walk to Karlsplatz and into the Old Town towards Marienplatz. We had a chance to try the breakfast at the hotel and the food selection was excellent and also tasty. The rooms were clean and spacious enough. We just wish the sofa bed opened up into a double bed but it was a single bed that only fit one person."

Source: TrustYou Survey

Alexander D., Sun 5 January 2025

"Too bad, I don’t want to back this hotel Old room, bad smell, broken door,"

Source: TrustYou Survey

Sam L., Fri 3 January 2025

"Rooms were spacios"

Source: TrustYou Survey

Sertaç Ö., Thu 2 January 2025

"Hotel is renovated and quite comfortable with big and modern rooms"

Source: TrustYou Survey

Jj, Thu 2 January 2025

"Convenient location to get around city centre and train from airport. Great breakfast and nice minibar. Clean and cosy rooms"

Source: TrustYou Survey

Unknown, Wed 1 January 2025

"Hotel has a really good located close to the main station. Hotel is also well maintained, super clean, good breakfast and free mini bar!!! Always had an impeccible service."

Source: TrustYou Survey

Linda P., Wed 1 January 2025

"Location is great. Hotel was nice. Staff was friendly and helpful"

Source: TrustYou Survey

Mohammed A., Tue 31 December 2024

"I love everything in the hotel The staff The location Everything And I would like to thank nikulas from reception He make my stay amazing 😍😍 thanks a lot"

Source: TrustYou Survey

Julie, Mon 30 December 2024

"The room was large and clean and well-appointed. Breakfast was excellent. Staff was friendly. Check in/out was a breeze. Really appreciated the noon check out."

Source: TrustYou Survey

Georgia G., Sat 28 December 2024

"All it's OK.The hotel is very good clean and delicious breakfast."

Source: TrustYou Survey

David, Fri 27 December 2024

"Son and his family of 5 stayed Loved the location and facilities. Very complimentary of the friendly and helpful staff"

Source: TrustYou Survey

Pauline S., Thu 26 December 2024

"When we arrived on the 13th December 2024 my husband was very unwell and the Manager arranged for a doctor to come to the hotel to see my husband. Turned out he had pneumonia and instead of staying 4 nights we stayed 8 nights and the staff could not have been more helpful and very friendly."

Source: TrustYou Survey

Eirini, Thu 26 December 2024

"A great location, close to everything, great, cozy, well decorated room and a great breakfast. We got a free upgrade in our room and we were allowed a late check out for free! The employees were polite and smiling ! Couldnt have asked for more in a city hotel"

Source: TrustYou Survey

D A., Thu 26 December 2024

"Check in was easy with friendly. helpful staff. Our room was spacious with an extremely comfortable bed. The only complaint was the temperature of the room. I know that central European temperatures can be very low but I found it difficult to lower the temperature in the room using the air conditioning unit. Lovely shower and and a complementary mini bar. Close to the main station and within walking distance to the Christmas markets. Breakfast was very good with plenty of choice. Check out was speedy. A very good choice of hotel for vists to Munich."

Source: TrustYou Survey

Karen S., Wed 25 December 2024

"We thoroughly enjoyed our stay. Great location, close to the main train station and other public transport. Close to the old city and many of the tourist destinations. Staff were super friendly and helpful. If you don't have breakfast included head to a nearby supermarket or bakery for delicious and much cheaper breakfast."

Source: TrustYou Survey

Unknown, Tue 24 December 2024

"All of the team were extremely helpful, and a great room and location for exploring Munich."

Source: TrustYou Survey

Aadil K., Mon 23 December 2024

"Recently spent two nights at the Merucre Munich City Centre. The hotel's location was great with alot of public transport options located within a walking distance. It is also located next to the main train station. There were plenty of restaurants around the hotel. The room was spacious, clean and comfortable. The drinks from the minibar were also complementary, which is a great touch. The breakfast buffet was delicious, with a decent variety of dishes. The staff was friendly which made the stay even more comfortable. Overall, I would highly recommend staying at the Mercure. _Pros:_ - Great location - Clean and comfortable rooms - Delicious breakfast buffet - Friendly and helpful staff - Modern amenities _Cons:_ None _Tips:_ - Ask for a room with a city view - Take advantage of the hotel's free bike rental to explore the area - Don't miss the happy hour specials at the rooftop bar - Book in advance to get the best rates Let me know if you'd like me to modify this review or write a new one!""

Source: TrustYou Survey

Unknown, Sat 21 December 2024

"Our stay was wonderful. The room was comfortable and the service was pleasant."

Source: TrustYou Survey

Connie, Sat 21 December 2024

"This was my third stay at Mercure City Center and again, gave 100% satisfaction."

Source: TrustYou Survey

Olga, Fri 20 December 2024

"Friendly staff, spacious room and a free mini bar was a pleasant surprise."

Source: TrustYou Survey

Mario C., Thu 19 December 2024

"Central location. Check in and out easy process. Used the app to check in."

Source: TrustYou Survey

Unknown, Tue 17 December 2024

"Location was great. Rooms were clean and spacious. Breakfast was good. The hotel tucked all our boxes."

Source: TrustYou Survey

G. Y., Tue 17 December 2024

"Very good location near to Marienplatz. The staff is very helpful and friendly."

Source: TrustYou Survey