Flemings Hotel München-Schwabing

Nils S., Mon 20 January 2025

"Again, VPN did not work, needed to use mobile hotspot. Check-in PAIN full as no person to do and if self serve it should be able to scan information from passport or ID, or transfer from booking.com or at least provide a NORMAL keyboard. But typing on the screen is PAINFUL and much slower than doing it normal with receptionist and keyboard. Dirt on head cushion over the bad was not nice."

Source: TrustYou Survey

Johan, Sun 19 January 2025

"I stayed 4 nights. I didn't have cleaning 1 time, that's unacceptable. Futher more are the parking at the garage a joke."

Source: TrustYou Survey

Monica M., Thu 16 January 2025

"I had a seamless experience from entrance to èxit. Friendly service, good food, effective help on al my enquiries for my business trip. Nice and warm rooms!"

Source: TrustYou Survey

Unknown, Wed 15 January 2025

"We came to stay here for 1 night because of the 7-paintings dinner but we decided to end our trip right after the dinner to drive back home because of the lack of comfyness & cleanliness. We were really sad about it."

Source: TrustYou Survey

Andreas K., Thu 12 December 2024

"Alles super"

Source: TrustYou Survey

Eva, Wed 11 December 2024

"perfect."

Source: TrustYou Survey

Lazaros P., Tue 10 December 2024

"Good and partially renovated rooms, services are satisfactory and the personnel really helpful and kind. However, checking in was a nightmare of a long queue (about 30' waiting to check-in in the automatic screens, only one employee available, at a super slow pace). Breakfast during weekend was a mess, people standing desperately arounf the breakfast hall looking for a free table and then waiting exhausted in a long never-ending queue to get coffee from the one and only coffee machine. Breakfast in time slots would be more efficient than having hotel guests swearing for not finding a table..."

Source: TrustYou Survey

Maria, Mon 2 December 2024

"A beautiful hotel, near the center. They only clean ever 2 days, this was fine. There were a few dirty spots visible, if your room is on the bussy side of the street you can hear the cars, me personally didn't bother this. The shampoo and soap were amazing! I do recommend this hotel."

Source: TrustYou Survey

Julia, Mon 2 December 2024

"Only after I asked 3 times to replenish the shampoo and paper tissues, they were replenished (after 3 days). The room was very dirty (dust everywhere) and very dark. No water. Towels were not changed during 3 days. I asked reception 3 times and only after that the towels were changed. The advertized calm-down set was not available. The water pressure was very poor. And the coffee machine didn't work (I informed the reception but they didn't bother to have it fixed)"

Source: TrustYou Survey

Hilik R., Sun 1 December 2024

"nice location. nice atmosphere. did not like the self service check in"

Source: TrustYou Survey

Luca, Tue 26 November 2024

"Room would definetly needs a renovation (Walls and furniture looking a bit aged with stains and small holes, curtains not clean). The 2 additional beds were just 2 matresses put on the floor. Nor really matching the expectations for a segnature suite like indicated in the reservation."

Source: TrustYou Survey

Leona B., Mon 18 November 2024

"Good accommodation with good metro access. The stay was trouble-free, but parking was a bit difficult. Unfortunately, my towels were only changed once during my 4-night stay. The hotel is overall a bit older, but sufficient for an overnight stay."

Source: TrustYou Survey

Wolfgang D., Sun 17 November 2024

"old, dirty, TV, water temp. was not stable, checkin screen horrible quality, room directly to the tram, bad isolation against noise (to the street and the floor), just one elevator (long waiting), no minibar"

Source: TrustYou Survey

Parveen J., Wed 13 November 2024

"Overall my stay was good however for 2 days I didn't had the room heating and hot water in the shower. This is quite annoying as outside was very cold."

Source: TrustYou Survey

Detlef F., Sat 9 November 2024

"The only positive aspect of our stay was the distance to the Tantris Restaurant. The baggage had to be carried to the 2nd floor in the garden house, as no elevator was there. Entering the room, the toilet was dirty and used, not even the closet button had been pressed! A used pillow cover was on the floor. The window was dirty, the curtains were not fixed properly, the air facility in the bathroom has not been cleaned for a long time. The service was informed, but could/would not help."

Source: TrustYou Survey

Pavel T., Tue 29 October 2024

"Nice people and good location."

Source: TrustYou Survey

Rachel, Tue 29 October 2024

"The hotel room was awful , small dark - shower so small you couldn’t fit in . Towels looked dirty and too small . carpet looked filthy - I had to insist on a new room I wouldn’t stay in it . Breakfast - I ordered breakfast 2 days running and it took so long to come I had to leave . choice was very limited , ran out of teabags ! Not a sufficient number of staff to help ."

Source: TrustYou Survey

John F., Tue 29 October 2024

"Pleased with location and especially with the staff at the front desk."

Source: TrustYou Survey

Christian H., Thu 24 October 2024

"Lighting conditions in room 127 are an absolute joke. Arriving late after dawn left me feeing somewhat disoriented upon entering room as the "main light" is one single, dim "spotlight". Access to additional (unsatisfactory) lighting is only possible from the window-side of the bed. The whole room is too dark and the only light source that provides enough illumination is the bathroom light. Please install additional lighting and make them available/controllable from light switches located right at the room entrance (instead I had to use my phone's flashlight to orient myself and find additional switches in the room)"

Source: TrustYou Survey

Thomas F., Sun 13 October 2024

"I stayed at the hotel previously but this time I was underwhelmed. The room was small, there were no pictures on the wall and the floor was tiled - this made for a very sterile feeling. I had a tiny bathroom with little room to even use a bath towel after the shower, very little shower water pressure and almost no water pressure at the sink - it literally took about 20 seconds to fill a glass for brushing the teeth. This was no 4* experience! On the plus side: The bed was OK if a little hard for my taste and the breakfast (at extra cost) was good."

Source: TrustYou Survey

Stefan, Thu 10 October 2024

"I am sorry, but please don´t ask about service, when there is none. If you put up desks and you have to do the check-in and everything on your own, the question about service is ridiculous."

Source: TrustYou Survey

Unknown, Thu 10 October 2024

"- We need to wait much more than the average waiting time in an assisted hotel for the check in. Sell-servie software did not work well and the people spent a lot of time for the check in and they needed the assistant of the employee. The promise of no queues was not fulfilled at all. - The price of the room form triple than the average price for this hotel, despite of this the algorithm that allocate the rooms put me in a 3rd floor without elevator. -The room was tinny and the lights were not working. Only the bed table lamp worked. The only positive point is the person at the reception that was helpful and customer oriented.. The good punctuation on information and guidance corresponds to her"

Source: TrustYou Survey

Daria, Wed 9 October 2024

"I usually don’t complain, but your customer service was so poor that I have to make an exception. I stayed at your hotel for one night during a business trip. While the overall facility is quite pleasant, I must highlight the complete incompetence and lack of professionalism of your staff. My company had already paid for one night + breakfast, but upon our arrival, the receptionist held us hostage for a good half hour, insisting we pay for the room again, even though we provided a receipt. This was not only unpleasant but also a significant waste of our time. We were in Munich for business, and this delay caused us to be late for a meeting. The most annoying incident occurred the next morning at breakfast. The night shift employee informed me that breakfast was available until 11:00 AM, information that was not provided at check-in due to the staff’s lack of professionalism. We arrived for breakfast at 10:10 AM and we discovered that breakfast was until 10:00 AM. The morning shift employee rudely told us that the night shift colleague must have been too tired and so he gave us incorrect information. This is unacceptable. We were rudely turned away and had to go to an external café and pay for breakfast. I will certainly advise clients and colleagues against staying at your hotel. Such a TERRIBLE CUSTOMER SERVICE and inability to manage customers. We were left shocked."

Source: TrustYou Survey

Jörg S., Mon 7 October 2024

"I kindly ask to reimburse me for the additional costs, being EUR 49.75 (= EUR 199 - EUR 149.25) by using my credit card."

Source: TrustYou Survey

Maurice D. H., Mon 7 October 2024

"Review stated above."

Source: TrustYou Survey

Thorsten, Wed 2 October 2024

"Good Assistance with Check in. Complimentary coffee in the waiting time. Very good breakfast."

Source: TrustYou Survey

Unknown, Tue 1 October 2024

"Was pleasantly comfortable and great location. Staff was so helpful and knowledgeable of area."

Source: TrustYou Survey

Michael D., Mon 30 September 2024

"When we got to our room, the first thing we noticed was that it looked a bit outdated. We then saw that there was vomit splattered around the toilet that wasn't cleaned properly. We brought this up downstairs and they sent someone up to clean it. We then also found a bug under our comforter the second night which made us not sleep well. When we went to report this early in the morning before we had to catch our train there was no one around. Please let us know if you need supporting pictures."

Source: TrustYou Survey

Pam B., Mon 30 September 2024

"The see through showers in the room are unacceptable. The self service reception is not user friendly. The staff are excellent despite all of the obstacles in their way. Cudos to them. Pam"

Source: TrustYou Survey

Laroui, Sun 29 September 2024

"I have stayed several times at Flemings Schwabing since 2009. The hotel has declined. My room as not cleaned on September 24 though I put "Make My Room" sign. Sauna was not working. No water fountain in the Gym. Very unattentive and unfriendly breakfast. Largely overpriced."

Source: TrustYou Survey

Kris, Wed 25 September 2024

"early check-in one hour ahead : 15€ charge??? sat outside the hotel and had something to eat - not offered a second drink rooms are tired looking sauna - broken and fitness area / wellness area depressing breakfast very good"

Source: TrustYou Survey

Frequent G., Sat 21 September 2024

"The price was too high for the proposal. My room was not cleaned every day without asking me if I wanted or not."

Source: TrustYou Survey

Please D. N. C. M., Thu 19 September 2024

"The design of restroom can be improved. The shower floor is n. flat, which can be dangerous ... the distance between toilet paper and toilet is really far. the design does n. make sense for m.."

Source: TrustYou Survey

Thomas M., Mon 16 September 2024

"For the price, I was positively surprised by how nice, clean and spacious the room was. They also let me check in an hour early and 12 pm check out time is generous! Room numbering and parking could have been a little better, but that is small stuff! I will probably stay again!"

Source: TrustYou Survey

Melody B., Mon 16 September 2024

"Kindly Fix the room lights and sockets. It's shame"

Source: TrustYou Survey

Jo, Wed 11 September 2024

"I have booked a comfort plus room but received an old room instead. The breakfast experience was bad due to lack of space as there was a leakage and part of the restaurant was not available and I was forced to eat outside which was not a good experience."

Source: TrustYou Survey

Chris S., Sun 8 September 2024

"I hate eCheckin, it is so cheap. Room was ok but only 1 pillow on a bed? Come on! Shower head was loose and twists when water comes out, so you have to hold it. Breakfast room far too small for the number of people. This screams cheap hotel; good value for money but not a place I would stay voluntarily."

Source: TrustYou Survey

Rolf S., Fri 6 September 2024

"Unfortunately the breakfast room is too small. It is very good that there is a sauna and a fitness room; unfortunately these are a bit difficult to find."

Source: TrustYou Survey

Özgür T., Fri 6 September 2024

"First of all , All of staff have good humour,it is very important , Rooms are so clean and you provide basic needs withour request ,"

Source: TrustYou Survey

Conny B., Thu 5 September 2024

"Upon arrival we had an ‘adequate’ room facing the garden/courtyard with an open (!) bathroom. Thank god the toilet was separate. However after the first night we were asked to move due to a water leakage. The replacement room was horrendous!! Old plastic tiling as a floor, smaller than the original room, shower cubicle right next to bed with no privacy. But worst was the toilet. Whilst the first room had the toilet separate with a closing door, this room had simply a sliding door that didn’t even close fully. You could see and hear the other person through the frosted glass door. No privacy! Window curtains not wide enough so didn’t close properly. Sink in bathroom very small. Hardly any place to leave any toiletries out. Furniture (if you can call it that) was dated. This was probably the worst hotel room I ever had in my life. We agreed to get free underground parking for the trouble of moving rooms but looking back I would have rather paid for it and get a better room. So whilst the first room was somewhat ‘ok’ the second night didn’t live up to standard. Reception staff was very friendly though! This needs to be said. Didn’t enjoy the self check in. Would not go back."

Source: TrustYou Survey

Mark C., Tue 3 September 2024

"The bathroom door did not shut fully, it sticks on the frame, although we did not report this. Reception staff were very helpful and interested in our trip. Bar staff were very helpful and interested in our trip, food we had was good quality and value for money. The room cost was very high, no doubt because Adele was in town (and why we were in town). Handy location for town, overall very happy and will return one day, love to see more of Munich, and the Octoberfest one day."

Source: TrustYou Survey

Niamh, Tue 3 September 2024

"The hotel looks like it has been recently updated, very well done! Location is amazing and personal check in was also great! My room was peaceful and very comfortable"

Source: TrustYou Survey

Driton G., Mon 2 September 2024

"Awesome hotel, great room (Besides the open bathroom plan. Why open bathrooms??? CANT TAKE A POOP IN PEACE ANYWHERE) Besides the whole bathroom thing, very clean, tidy, accommodating and overall something I would definitely book again. Personnel especially was great, they know their stuff. :))"

Source: TrustYou Survey

Audrone, Sun 1 September 2024

"Good location, near metro station, nice and clean room, veru helpful staff"

Source: TrustYou Survey

Max, Tue 27 August 2024

"Very friendly staff, ecological phiosophy - go on like this! Breakfast is a little expensive, but in general I honour the big variety of choices and the regional and ecologically raised food you offer. Thank you!"

Source: TrustYou Survey

Ru Y., Mon 26 August 2024

"The hotel room was clean, the right size, and comfortable."

Source: TrustYou Survey

Mvj, Mon 26 August 2024

"Too expensive for what it is. Everywhere old carpets, feels like an expensive Hostel. Tries to be stylish but fails. Check in is not a nice experience. Room feels dated and hostel style, bathroom is so mini you cant even turn."

Source: TrustYou Survey

Kevin C., Wed 21 August 2024

"When I arrived at the hotel I was greeted by a wonderful employee and then discovered everyone there was wonderful. It was my first time in Munich and there were many questions. All my questions were answered and we had a great time. I would recommend this hotel for everyone."

Source: TrustYou Survey

Tyra, Mon 19 August 2024

"I was deeply disappointed with my stay. The room I received was nothing like the bright, newly renovated rooms advertised on the website. Instead, I was given an outdated room with old, red carpeting, which felt far from the modern experience I was expecting. For nearly $200 a night, I felt deceived and scammed. This was far below the standard I anticipated, and I wouldn't recommend this hotel based on my experience."

Source: TrustYou Survey

Denise, Sat 17 August 2024

"Had a small but very comfortable room with air conditioning, as well as a clean small closed bathroom. I like the option of of having the room not cleaned every day. Only thing I would have liked more would have been a small fridge and iron board to own use."

Source: TrustYou Survey

Susan, Mon 12 August 2024

"Friendly helpful staff. No issues with changing to a twin room from a double. No privacy to have a shower as shower area not enclosed behind a door but open to the rest of the room- never have seen that in ANY hotel before."

Source: TrustYou Survey

Anna, Mon 12 August 2024

"We had a very enjoyable stay at the Flemings Hotel. The staff were so friendly and helpful, and we appreciated how late the restaurant was open. Public transportation stops were walking distance, the area felt very safe. I would recommend this hotel."

Source: TrustYou Survey

José L., Sun 11 August 2024

"Very nice stay. All the staff very helpful (specially the barman egyptian guy). There was a problem with one the booked rooms and we were rewarded with a discount. Location of the hotel very near of metro station and you were in Marienplatz in 4 stops. I would come back without any doubt!! Thanks."

Source: TrustYou Survey

Gareth R., Thu 8 August 2024

"Good basic room. Air conditioning was barely working in one of our three rooms (but was fine in the other two on the same corridor). Good bar with nice staff. Location was excellent, with lots of nice eating places and the English Garden all within 10 minutes' walk. Excellent transport links."

Source: TrustYou Survey

Daniela, Wed 7 August 2024

"The hotel is located in a very good position and the staff are extremely helpful. Could benefit from some revamp"

Source: TrustYou Survey

Rafaela S., Mon 22 July 2024

"Very pleasant stay! Friendly and helpful staff! As the hotel is next to a Main Street, it can be pretty loud during the nights, especially when the window is open. The only thing that “bothered” us, was the lack of a bigger ceiling light, therefore the room was quite dark."

Source: TrustYou Survey

Diane W., Thu 18 July 2024

"Comfortable, very well situated, and practical hotel. Very clean, if slightly austere."

Source: TrustYou Survey

Unknown, Wed 10 July 2024

"A very practically situated, efficient and well run hotel. Breakfast is excellent with a very wide choice. The rooms are well equipped, clean and modern. No doubt excellent for business customers, slightly cool and lacking warmth and comfort for tourism."

Source: TrustYou Survey

Jose, Tue 18 June 2024

"Nice and extremely confortable hotel, very well located. Great cost-value relationship. Walking distance to good restaurants and English Gatden. A better isonoration (rooms in front of the street) will be an amazing plus."

Source: TrustYou Survey

Frank, Sat 1 June 2024

"You can stay if you rate location over cleanness and service."

Source: TrustYou Survey

Chih-ming, W., Mon 20 May 2024

"clean environment, tasted food, wonderful manner, warm waiter."

Source: TrustYou Survey

Michael C., Sat 18 May 2024

"Staff were very helpful. Toilet room was so small, one had to sit sideways. No hand towels or bath mat were provided. Shower floor was slippery and dangerous when wet. Room air conditioner was totally ineffective."

Source: TrustYou Survey

Nico, Thu 16 May 2024

"It's fine? Adequate? As reviews have said, breakfast is great. However, check-in is with a machine, asking for quite a lot of info and you don't get personal attention. The rooms are sparse, I had to request an extra pillow. The bed is hard, there is no fridge (this was a comfort plus room). The bathroom is tiny and the shower is small to the point that I turned around, accidentally hit the temperature and got first scalding hot water and then icy cold water. I wanted to try the restaurant/bar but the barman didn't particularly seem to care I was there and there was someone (manager?) yelling and shouting around as if there were no guests. So I just left. For the price you can do a lot better."

Source: TrustYou Survey

Apam, Wed 15 May 2024

"I had a wonderful experience at the Flemings Hotels. Great location. This is the perfect hotel for a weekend getaway in Munich. The room was clean, very comfortable, amazing staff that is friendly and makes customers feel welcome. They went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting Munich."

Source: TrustYou Survey

Ulrik, Tue 14 May 2024

"I was expecting a little bit better rooms. Great location tho, near Münchener Freiheit with all communications, bars and restaurants"

Source: TrustYou Survey