Ibis München City West

Len, Fri 21 February 2025

"Decent hotel but very basic."

Source: TrustYou Survey

Verena, Wed 29 January 2025

"Very nice stuff, clean room, parking lot available for a fair price, close to the u-bahn"

Source: TrustYou Survey

Paul, Mon 13 January 2025

"It was a nice stay, clean room, comfortable bed,stuff is helpful, location is good, subway is 1 minutes walking, tram and bus stop is also nearby, around 40 minutes walking to the central railway station, Lidl is 5 minutes walking."

Source: TrustYou Survey

Alex, Mon 6 January 2025

"I was here for the second time, it's a very nice hotel at a good location for Munich, where you can go via public ground transportation in a few minutes into the center of the city. The friendly concierge is open 24/7, the checkin and checkout easy and fast. The rooms are very clean as the all over hotel is. Car parking is available and in wintertime a good idea, as at my stay it snowed heavily. The only thing I found are minorities like hooks at the entrance of the room for the coat and hooks in the bathroom for the towels. Make sure to book the optional breakfast, it's a blast!"

Source: TrustYou Survey

Karla, Sun 5 January 2025

"I had a pleasant experience while staying at Ibis Muenchen City West. The check-in process was smooth and the staff were friendly and very helpful in accommodating our needs. The room was clean and cozy. I love the fresh smell throughout the corridor going to the room. The selection and the taste of breakfast was good but I wish it vary a little between one day to another so it does not get boring for someone who is staying for more than 2 days. The change does not have to be big. It could perhaps changing one item in the desert section or the vegetable section or any other part just to have more excitement. As for the location, it was very convenient. It is located right next to the U-Bahn station and only 4 stops away from the main central station. The hotel was also accessible by bus and tram."

Source: TrustYou Survey

András, Fri 20 December 2024

"The breakfast was delicious with a good selection. The wifi was good. The heating system worked well. All good"

Source: TrustYou Survey

D K., Fri 20 December 2024

"Good experience. Kettle in room will make stay more comfortable to have a coffee when waking up."

Source: TrustYou Survey

Sven S., Tue 17 December 2024

"Hotel was nice and cosy, great access to and from Metro, walking distance to centre. Staff was friendly, everything needed is there for a nice visit."

Source: TrustYou Survey

Peter, Mon 25 November 2024

"No problems, a nice stay for two nights"

Source: TrustYou Survey

Ak, Sun 24 November 2024

"The hotel was easily accessed via transit, had markets and restaurants nearby, and offered a substantial breakfast. Staff was friendly and professional."

Source: TrustYou Survey

Olga, Mon 11 November 2024

"I felt very comfortable and relaxed at this hotel. The room was clean and well arranged. I especially liked the breakfast (it's a very important part of the stay for me and Ibis never disappoints) - variety of choices, fresh produce, well seasoned food. I chose this particular hotel because of it's location, it suited my plans perfectly, but in case someone is having doubts because this hotel is further from the city center, just know that it is right next to a metro stop - you can easily get to any place that you need. There are also several grocery stores around the corner. Overall, I'm glad I chose this hotel."

Source: TrustYou Survey

Marta, Sat 9 November 2024

"The room was super clean and well organized. There were enough towels and consumables for the duration of the stay. The breakfast was very well composed with everything you could imagine. For the price charged it is very worth it. This Ibis Hotel is very well located. The staff was always very helpful and attentive. I just asked for a little more sympathy but I think that is not a good habit among the German people in general."

Source: TrustYou Survey

Andrew, Wed 6 November 2024

"Helpful staff and good breakfast. Rooms vary a bit in terms of condition of carpet, but otherwise very good."

Source: TrustYou Survey

Adnan K., Sat 19 October 2024

"Well located Good stay Excellent breakfast"

Source: TrustYou Survey

Unknown, Fri 18 October 2024

"Really enjoyed the benefits as an Accor member. Would definitely prefer this"

Source: TrustYou Survey

Ctk, Mon 7 October 2024

"The shower head in our room was broken (the "holding mechanism" was broken). I reported this to the front desk and the answer was that no technician is available in the weekend. The reception guy told us that he will try to fix it himself OR move us to a different room. Unfortunately the shower was never fixed and we were never moved to another room."

Source: TrustYou Survey

Lisa, Fri 4 October 2024

"Whilst I understand prices increase during Oktoberfest, this was very overpriced for a standard hotel. Facilities were pared back for a minimalist experience (eg only one towel per guest - no hand towel; no tissues supplied in the room; shower gel had to double for shampoo, etc). On the plus side, it was clean, in a great position for public transport (bus, tram & U-bahn), breakfast was good and there was a bar in the lobby."

Source: TrustYou Survey

Unknown, Fri 4 October 2024

"We have stayed here previously for Oktoberfest and all of our expectations were met. The hotel is incredibly convenient to the Wiesn. The U-Bahn station is right outside the hotel and within either 2 or 3 stops you are there!"

Source: TrustYou Survey

Vinnie, Sun 29 September 2024

"Very sufficient tourist hotel. Several restaurants in area easy walk."

Source: TrustYou Survey

Katie S., Sat 28 September 2024

"Stayed 3 nights for Oktoberfest 2024, great location to train station and only 2 stops to Oktoberfest location. Great gas station next door we utilized for breakfast, coffee, alcohol, and gas for the car. Check in easy and helpful with items we forgot and giving info on traveling to Oktoberfest. Street parking ended up being free so didn’t pay for on site parking."

Source: TrustYou Survey

Unknown, Wed 25 September 2024

"Comparing to my last stay in Ibis London or other stay in ibis, the room in ibis Muenchen City West was far from any other ibis, let alone the ibis rooms in Asian countries. The room was very basic with bed and TV only where all the TV channels were locals, no extra pillow, no kettle, and no instant coffee/ tea. The hardest part was the room was not soundproof, and I could hear my neighbour snoring throughout the night. Not to mention the website information was quite a clickbait informing booking through app will get additional discount as member, and it wasn't."

Source: TrustYou Survey

Guy, Wed 25 September 2024

"I primarily picked this hotel because air conditioning was one of the features. But they had chosen to turn off the air conditioning systems for the whole building. The weather was nice enough outside, but the room was warm so you must sleep with the window open. So you had to sleep with all the noise from traffic outside. Also bathroom was very small. It was the size of an airplane lavatory with a shower added to the side. Not worth the money."

Source: TrustYou Survey

Unknown, Tue 24 September 2024

"Budget hotel with everything in place where you need it. Comfortable beds, great breakfast. The elevators are a little slow, but you can also easily take the stairs if you'd like. It was my third stay and will stay there again."

Source: TrustYou Survey

Guest, Tue 17 September 2024

"A very smooth Stay, basic clean hotel, with very nice Breakfast. Would definitely stay again, staff were helpful, storing luggage not an issue, advice provided when requested. For improvements would suggest some slippers, maybe water in the room. Overall as a summary, a very Pleasant Stay!"

Source: TrustYou Survey

Andy, Fri 13 September 2024

"Pleasant personnel, hotel itself and breakfast are very good. Bathroom/shower a bit odd, but very clean."

Source: TrustYou Survey

Rohner, Thu 12 September 2024

"The staff were mostly helpful and nice but a few issues needs to be pointed out. 1 - Seems like there was a leak somewhere on the corridor, there was a trolley e other equipments blocking the way. Big health and safety hazard. 2 - Not sure if it was related to the apparent leak but the entire 4th floor was smelling really bad. Felt like a good hoover and some carpet cleaner would fix it. 3 - The room when I walked in seemed pretty good but all changed when I walked in the bathroom. Both liquid soap bottles were empty, our towels had stains(one even had a hole), the shower was DISGUSTING, hairs and dirt marks everywhere, the toilet seat also had some human hairs. I had to run to a supermarket nearby to get some cleaning products to feel safe to shower. 4 - Check out is at 12pm but the cleaner was knocking on my door almost an hour before. He knocked again 11:45am and I had to tell him to stop. In sum up, if there was someone managing the business properly to keep an eye on the service provided, all of the issues mentioned above could have been avoided. I always stay at a hotel from the Accor family but this was the very first time I had a bad experience."

Source: TrustYou Survey

Ida, Tue 10 September 2024

"Very comfortable. Good breakfast."

Source: TrustYou Survey

Simeon O., Mon 9 September 2024

"Okay for one night business trip"

Source: TrustYou Survey

Haitao, Sat 7 September 2024

"This is the second time I stay in this hotel during my business trip, more comfortable, more good foods in breakfast"

Source: TrustYou Survey

Abigail, Mon 2 September 2024

"Unfortunately we had quite a sub-par experience this weekend. We arrived at the hotel to a funky smell in the corridors, we (2 people) then arrived to the room to only one large towel between us. We went down to reception to get 3 more towels (one for hair and one for body each) to be questioned by the guy on reception “why do you need 3? You surely don’t need three towels?”. We then went to get in the shower to find the combined shower gel/shampoo bottle completely empty, so we had to go back down again. We stayed for three nights and the cleaner never bothered replacing the empty bottle, just left the bottle we got from reception on the ledge. Not good at all. The only positive was the location being next door to a 24hr shop and right by the U-Bahn entrance."

Source: TrustYou Survey

Vinicius A., Sun 1 September 2024

"I had a great time at ibis, the room was cozy and silent, the breakfast was very good, the staff was friendly and helpful. The only little thing was that in my shower box, the soap was over, then I had to use the one outside the box, which wasn't convenient."

Source: TrustYou Survey

Sandro, Sat 31 August 2024

"If you don't want to have to think twice about your stay, book with Ibis for your standardised no-fuss service. The location is great and you can be in the town centre in 10-15minutes."

Source: TrustYou Survey

Sam P., Tue 27 August 2024

"Perfectly situated right by the U-bahn and with a few nice beer gardens and restaurants within walking distance. Public areas are great. Room ok with clean and comfortable beds but bathroom was a plastic pod type room. Service at the bar very slow at all times of day and night."

Source: TrustYou Survey

Carsten, Fri 16 August 2024

"Clean room, great breakfast and always friendly and supportive staff."

Source: TrustYou Survey

Anonymous, Tue 13 August 2024

"We stayed a couple of nights for a visit to Munich. The hotel was very close to a subway station, which made it convenient to get around Munich. While our room was small, it was clean, but a little musty-smelling. Bed comfort was so-so. We did not eat at the hotel. Staff were very pleasant and helpful."

Source: TrustYou Survey

Chrisb, Tue 6 August 2024

"Located next to a Subway Station and around the corner from a grocery store, with a 24/7 gas station also next door. Parking is simple and behind/under the hotel. Staff was friendly! Beds were comfortable, shower had good pressure and temperature! Good air conditioning! Breakfast buffet was average for the cost...coffee was not good."

Source: TrustYou Survey

Martin M., Tue 6 August 2024

"Well maintained and clean residence. Amenities in the room are sufficient. The breakfast is top level."

Source: TrustYou Survey

Ayday, Mon 5 August 2024

"In general, it was a nice stay with clean room and nice breakfast. Staff was friendly too. Location-wise, it’s quite far from historical city Centre but reachable via public transportation. It only felt overpriced for the location-quality mix."

Source: TrustYou Survey

Unknown, Sun 4 August 2024

"I wouldn’t expect such a great hotel and service from a two star hotel. Everything was amazing! The metro station is in front of the hotel. The room was clean and comfortable. The staff is friendly and helpful. Thank you Ibis! You never disappoint me!"

Source: TrustYou Survey

Claudia, Sun 4 August 2024

"Almost everything was wonderful except the bathroom cleaning. The sink and shower were stained, a little yellow and the toilet had a string of dirt after flushing"

Source: TrustYou Survey

S., Tue 30 July 2024

"It was positive! good location!"

Source: TrustYou Survey

Unknown, Thu 25 July 2024

"Hotel room is small but comfortable with everything you need for a few days. Breakfast is OK. Location is great."

Source: TrustYou Survey

Jaana, Tue 23 July 2024

"We were satisfied with the hotel. It has a good location near to metro."

Source: TrustYou Survey

Werner, Mon 22 July 2024

"Nice and clean rooms. Eco friendly. Quiet and good airco. Good beds. Very friendly staff. Metro nearby. Price for parking quite high, but a good underground one."

Source: TrustYou Survey

M A. P., Mon 22 July 2024

"Extremely kind and helpful staff; conveniently located with direct access to public transport."

Source: TrustYou Survey

Michael, Thu 27 June 2024

"Everything was as expected."

Source: TrustYou Survey

Unknown, Wed 26 June 2024

"No air conditioning for a whole week. We were not told A/C was broken when we checked in. Not even any fans available; had to buy our own. I will post these comments on social media, also."

Source: TrustYou Survey

Juraj D., Mon 24 June 2024

"Staff at the reception desk was immensely pleasant."

Source: TrustYou Survey

Marc, Mon 17 June 2024

"Staff could not have been more friendly and helpful. They were very accommodating of my young son and all visitors in our party. Would recommend"

Source: TrustYou Survey

Unknown, Sun 16 June 2024

"Hotel booked for months so found it strange no double room available. On check in we were charged for breakfast despite my protestations to assistant that our rate included breakfast. Was told no rates were ever given including breakfast. Later recovered my booking via email to confirm rate included breakfast. Check in assistant eventually gave refund but despite me having email she seemed to still doubt it true!"

Source: TrustYou Survey

Gv, Sun 16 June 2024

"Very busy hotel due to the football but the staff were great and could not have done more."

Source: TrustYou Survey

Unknown, Tue 11 June 2024

"Overall clean and tidy facilities; friendly environment."

Source: TrustYou Survey

Unknown, Sat 18 May 2024

"The location was great right off the U-Bahn. The staff was very friendly and check in was easy. Overall everything was very clean and modern. The only complaint was it was insanely hot in the rooms and no one could offer anything to fix it."

Source: TrustYou Survey

Jl, Wed 8 May 2024

"Good location, easy access to subway, close to supermarket, quiet room. Staffs are friendly and able to communicate in English. Very basic room and only one big towel per day no small towel provided. Window can be opened but no fan and no a/c available during April/May period, which sometimes you felt its too hot in the room and it will be nice to have a/c. No ice machine and no mini-fridge available, which will be nice to have."

Source: TrustYou Survey

Mykhailo B., Mon 6 May 2024

"The room was clean and cozy, everything worked as expected, the staff helped us many times. U-bahn station is just 2 minutes walk from the hotel. Paid underground parking is not cheap but gives a lot of convenience."

Source: TrustYou Survey

Unknown, Sat 27 April 2024

"Well located for what I needed and very clean and modern. I knew what I was getting but I did miss not having coffee making in the room over 5 nights and was surprised bedding was t changed once or floor hoovered in 5 days but I don’t do that at home so I guess it’s ok. Team were all quite young but very helpful and friendly when you approached them."

Source: TrustYou Survey

Anca, Tue 23 April 2024

"I had a very comfortable short stay in this hotel. Bed and room were warm and comfortable. Breakfast was good and diverse. The lighting in the hotel lobby a bit too strong, in the morning and in the evening at the bar, not the cozy atmosphere you'd expect)"

Source: TrustYou Survey

Unknown, Mon 22 April 2024

"The staff was very helpful. The location is perfect, easy to travel."

Source: TrustYou Survey

Alex, Fri 19 April 2024

"Good stay for one night with an excellent breakfast. I definitely recommend."

Source: TrustYou Survey

Rajiv K., Mon 15 April 2024

"Wonderful staff at the reception, nice comfortable rooms, convenient location. All good"

Source: TrustYou Survey

Andi, Mon 8 April 2024

"Parking in the Parkplace is very expensive"

Source: TrustYou Survey

Unknown, Sat 30 March 2024

"The room was clean, staff were polite and great breakfast."

Source: TrustYou Survey

Unknown, Fri 22 March 2024

"the staff works at the bar and reception although they obviously have a bad cold. the beds are worn out and uncomfortable. the mattress is 5cm foam. the pillows are not usable, the filling was almost non-existent, a cotton pad would have been a firmer and more usable pillow. the wifi doesn't work at all on the 1st floor. the street noise is clearly audible even with the windows closed. the bathrooms are plastic cubicles similar to bathrooms in airplanes. breakfast prices are absurd. for a third of the price it would be just about acceptable, so it was an absolute cheek. For less money you can get much better rooms at the competition."

Source: TrustYou Survey

Gary, Tue 12 March 2024

"Good experience, the staff is very helpful and kind."

Source: TrustYou Survey

Tom W., Tue 27 February 2024

"The hotel is literally in front of the U-Bahn exit with immediate access to central station, shopping and sightseeing areas and airport (via Stachus). My room on the 3rd floor was surprisingly quiet, the shower surprisingly large, it was possible to open the window for some fresh air and there is a large Edeka supermarket around the block. The staff are friendly and attentive, the breakfast is good. Absolutely no complaints whatsoever. Obviously, there is a busy main road just outside and it's a lively affordable central area so don't go for your honeymoon, but for my 3 days city trip it was PERFECT. ;-)"

Source: TrustYou Survey

Unknown, Tue 13 February 2024

"Stay was comfortable and service was excellent. Staff is friendly and polite."

Source: TrustYou Survey

Gregor L., Mon 5 February 2024

"Very pleasant stay: clean room, fine breakfast buffet, spacious lobby, friendly staff."

Source: TrustYou Survey