Ibis München City Ost

Unknown, Sat 9 March 2024

"Stayed several times for trade shows, where the direct U-Bahn connection to the Messe München is a big plus. Staff is friendly and helpful."

Source: TrustYou Survey

Dmitry K., Sun 25 February 2024

"All very comfortable and neat, however your systems do not allow enough flexibility when it comes to the booking details: with the online reservation there was no option to book breakfast for an adult and a kid under 12; while on reception desk junior breakfast was twice cheaper. And hotel staff was not able to change the reservation in order to offer discounted rate. The same with not used for the second night breakfast: although it was not actually required, hotel was not able to refund"

Source: TrustYou Survey

Unknown, Thu 7 December 2023

"a very friendly room for people with health conditions."

Source: TrustYou Survey

Unknown, Tue 5 December 2023

"Well kept, fairly close to tube station, very good service. Nice bathroom."

Source: TrustYou Survey

Tamer E. B., Mon 27 November 2023

"Very Good"

Source: TrustYou Survey

Derek, Fri 17 November 2023

"Unfortunately, I was waked up by the loud construction noise which was caused by the construction site just opposite to my room no. 113. The construction site is only 20m away of my windows. The works started at 8am and woke me up. I had conference call at 9am and the noisy sound affected my meeting when I needed to talk."

Source: TrustYou Survey

Phil, Thu 16 November 2023

"Once again a warm friendly professional welcome on reception and swift check in Room was a good size with comfortable beds,with adequate room service"

Source: TrustYou Survey

Giulia, Fri 10 November 2023

"I asked for breakfast and even if I paied they did not allow me to take the buffet breakfast, the offered me just the option for bread and coffee (the breakfast room was almost empty). I spent more than 15 min just to leave the key at the check out, even though everything was paied. The last day I asked for a quiet room/ space for a business call the lady told me we do not have a room and after 15 min they found a space with music. After many attempts they decide to switch off it. Finally I asked for a taxi they forgot to book in advance despite my request and I miss the train. When I complained the lady at the reception told me: thank you! People at the reception effectively are not understanding English and are arrogant and insolent."

Source: TrustYou Survey

R., Wed 1 November 2023

"For work (and holiday of course) I spend many time in hotels. But also invite guests to hotels in my area. I found 180 Euro's per night not in line for the quality of the hotel. The staff by the way were very friendly, polite and helpfull. The rooms are clean for sure, but very old and not according to the minimal standard of 2023. Time stands still. This goes for the breakfast menu as well. This is not what I would expect nowadays."

Source: TrustYou Survey

Bpinsg, Sun 22 October 2023

"The hotel is conveniently located across the tram stations, and there is Kaufland just besides it. So groceries shopping is easy. The rooms are clean too. Downside is I was not allowed to get into the carpark until I am checked-in, and there is very limited space outside the hotel to temporarily stop the car for check-in. I was asked to move the car at twice during my wait to check-in. Worst still, it was raining heavily then, and I gotta run to my car. I do not know why I am not allowed to get the car into the carpark before I check-in."

Source: TrustYou Survey

Unknown, Tue 17 October 2023

"Have stayed here several times and have never been disappointed. Comfortable room and good breakfast menu. Would stay again."

Source: TrustYou Survey

Pepa, Sat 14 October 2023

"Lovely little hotel. Employees are kind and helpful. Honestly my only issue was some construction noise in the morning and also, my room was right across a door so I heard that a lot."

Source: TrustYou Survey

Eddie, Wed 4 October 2023

"No issues. Good location, clean, good staff"

Source: TrustYou Survey

Tomasz, Wed 4 October 2023

"One of the best stays in Munich - very comfortable rooms, good location, Kaufland just around the corner, Metro station not far away, bar open till very late hours, very nice staff and in general - great stay!"

Source: TrustYou Survey

Stefan, Fri 29 September 2023

"Bad experience. From welcoming, giving advice of the city, through last day. Everything was bad except hygiene."

Source: TrustYou Survey

Peter, Fri 22 September 2023

"Clean Hotel, quite new. Close to shops and subway"

Source: TrustYou Survey

Jens S., Thu 21 September 2023

"not only the hotel is great = from reception to public spaces to the room ... all perfect outstanding are the people making you feel welcome having an open ear every moment professional and emphatic I will return 🌞"

Source: TrustYou Survey

Bence, Fri 15 September 2023

"Great experience during my short visit. Room was cleaned and bed was comfortable, which was my top priority. Besides that the hotel is easily accessible by public transportation."

Source: TrustYou Survey

Unknown, Mon 11 September 2023

"My stay was overall quite good, although i wish the bathroom setup could be improved since everytime i shower the whole room would get wet. Also the breakfast offering was a bit bland, wish soy milk was provided."

Source: TrustYou Survey

Bram, Tue 5 September 2023

"Room was way too hot to sleep in because the airconditioning didn’t work. Housekeeping showed up at 08:30 to clean the rooms on a Saturday while we where still getting ready. The room itself was very small but contained the bare necessities, too bad you could hear everything in the hallway and the neighbouring rooms. To finish things of, the first morning at 07:30 construction/maintenance was being done next to our window, the window that had to be open because of the heat."

Source: TrustYou Survey

Unknown, Wed 30 August 2023

"We stayed two nights. The hotel is conveniently located along Tram 21. The front desk staff were very helpful. Our first room did not have air conditioning and we were quickly moved to another room with air conditioning. The rooms are clean."

Source: TrustYou Survey

Jeff R., Fri 25 August 2023

"Great hotel, ever room has air conditioning. Staff were excellent and fantastic service. Great breakfast selection. I will be staying at Ibis when on holiday next time."

Source: TrustYou Survey

Josie L., Tue 15 August 2023

"The hotel advertises air conditioning but when we stepped into our room, it was like a sauna. The front desk staff were overworked and therefore not very helpful. After two trips to the front desk (there are no phones in the room) they agreed to come and unlock the window. It was still too warm to sleep much, not now had a room full of cigarette smoke because everyone stepped out to smoke right under us. The room was small but cute but we would not stay again."

Source: TrustYou Survey

Ran N., Thu 10 August 2023

"As stated above, the hotel was nice, clean, and modern. The staff at the desk and cleaning staff were friendly. The hotel is also close to the tram and U-Bahn which made it very easy and quick to get around. Would definitely stay here again!"

Source: TrustYou Survey

Uroš, Wed 9 August 2023

"Everything the best, starting with the automatic garage...!!!"

Source: TrustYou Survey

Unknown, Sat 5 August 2023

"The staff were all very friendly and helpful and no request for assistance was a problem for them. Clean room and free parking in front of hotel."

Source: TrustYou Survey

Phil, Fri 4 August 2023

"I arrived very late but still received a very nice welcome and excellent customer service The room was very clean and tidy, with a very comfortable bed"

Source: TrustYou Survey

Rj, Fri 4 August 2023

"very nice staff, unfortunately there is currently construction work behind the hotel, which you can hear well during the day with the window open"

Source: TrustYou Survey

S., Fri 28 July 2023

"Helena and her team were really friendly and accommodating. The people in the kitchen were quite helpful, washing my blueberries and providing some extra help - bravo!! A huge difference from the Ibis in Nice - horrible experience there."

Source: TrustYou Survey

Steven M., Tue 18 July 2023

"It was very pleasant, fast check in, the rooms were awesome very clean and the staff were so kind, friendly and helpful!! Thank you so much"

Source: TrustYou Survey

Nb, Sun 2 July 2023

"modern, clean, friendly reception and bar service"

Source: TrustYou Survey

Jim P., Tue 6 June 2023

"Very enjoyable stay, as always. Helpful staff at check-in, comfortable room, very clean, no complaints at all."

Source: TrustYou Survey

Roberto, Sat 27 May 2023

"The hotel is very well located, easy access to public transport and highways. There is a parking lot inside the building what make easy if you have a car. The staff is very receptive and helpful, always ready to answer questions. The negative points: the bed and pillows were not comfortable (maybe bad luck?) and there is no spot in the shower to put your own shampoo. and conditioner. Overall, great cost benefit!"

Source: TrustYou Survey

Ab, Fri 26 May 2023

"Room is clean, located near a tram stop, easy to book. But not as comfortable as other Ibis at which I'd stayed."

Source: TrustYou Survey

Unknown, Thu 25 May 2023

"Very satisfied. I called from Autobahn (cca. Stuttgart), as I needed the overnignt stay in Muenchen, and I managed to make reservation. All facilities were OK."

Source: TrustYou Survey

Eetu K., Mon 15 May 2023

"Clean , modern and very nice stuff."

Source: TrustYou Survey

Mark, Thu 11 May 2023

"Room was a good size, with room and hotel being very clean. Room was a little on the warm side without the air conditioning, which did not seem to cool the bathroom as much, but not a major problem. Breakfast had a good selection (though would have liked some butter for the bread). Very reasonably priced considering it is only a short tram ride to the city centre."

Source: TrustYou Survey

Unknown, Thu 27 April 2023

":)"

Source: TrustYou Survey

Munich R., Mon 24 April 2023

"I stayed here for a trade show in Munich and was very pleasantly surprised. It is a short 10 minute walk to the U-bahn and then 10 minutes to the Messe. Or a 15 minute tram ride the other way to the inner city. Hotel is very clean, check in -Renate - was super nice and made my early arrival very pleasant. Rooms are a bit small, but its only me, so it was fine and I had plenty of room for all. Will definitely come back to this hotel."

Source: TrustYou Survey

Garrett Y., Sun 23 April 2023

"Before my stay I got an email for “pre check-in” for my stay from “Accor Live Limitless (ALL)”, I completed it and payed them €370 euros that implied it covered my stay. When I left the hotel, I was charged for my stay again, such that really I fell for a scam from the pre checkin. So I’m out €370 euros. The email appeared to have my travel information. The person at the desk appeared to not know what the charge was. I think you should check your bookings online and help other people who book to not fall for the same thing I did."

Source: TrustYou Survey

Damla B. Ç., Mon 13 March 2023

"Housekeeping was good, breakfast was delicious!!"

Source: TrustYou Survey

Gijsbertus, Sat 7 January 2023

"We had a less positive experience than normally. This was caused by 2 issues: 1. The rooms are way too hot and it is not possible to lower temperature without opening the window. The window could just be opened a bit. The staff was used to this complaint and upon signing a kind of waiver (which we didn’t) they could have the window fully opened. The heating from airconditioning was switched off and the root cause appears to be a very high temperature setting. In these times of gas shortages and focus on sustainability it felt very bad to have to open the window in winter to cool down the room. Especially for such a new building. 2. Our car was parked outside at the back of the hotel. When at night returning from city Center we noticed 2 guys trying to break in our car. Luckily we were just in time to have them run away after shouting at them. Although this of course cannot be blamed on the hotel, the situation can be approved by installing more light sources and a camera at the back. One camera was already installed at the entrance after earlier similar issues. Reported this to staff and they were helpful and immediately checked the situation outside. Overall staff was very nice, location is in an upcoming area, but very well connected to city Center by tram. Did not use breakfast, instead went to excellent local bakery next to tram stop. Bathroom en beds are okay!"

Source: TrustYou Survey

Unknown, Thu 1 December 2022

"Simple hotel in not central location, good for a short stay."

Source: TrustYou Survey

Andrea, Mon 21 November 2022

"The room was comfortable and very clean. The hotel is in a good position and well connected with other parts of the city via tram. Hotel staff really friendly and helpful. The only minus was that the room was pretty cold and it took a while for the heating to kick in."

Source: TrustYou Survey

Unknown, Sun 20 November 2022

"Very bad. The hotel is basic, which is not a problem. However, asking a price more than 3.5 times than normal (300 euro per night instead of 80 euro) will make it very unlikely to choose Ibis hotels a second time."

Source: TrustYou Survey

James, Wed 16 November 2022

"Enjoyed the hotel and the staff were friendly. Great breakfast and location was ok (a bit out of the city but very convenient to public transport). The downside was that it was very expensive for an Ibis."

Source: TrustYou Survey

B. G., Tue 15 November 2022

"We chose an Ibis just a mile from the center of the city. Transit in Munich makes everything easy. A quiet neighborhood with easy access to markets, restaurants, and a lovely baery. The rooms were clean & fresh, the baths spacious, and the beds comfortable. Breakfast was fresh and satisfying. We've stayed at Ibis in several cities and are always satisfied."

Source: TrustYou Survey

Unknown, Mon 14 November 2022

"window cannot be opened"

Source: TrustYou Survey

Joe S., Tue 1 November 2022

"Good location, not far from the Messe. Clean rooms"

Source: TrustYou Survey

Unknown, Thu 27 October 2022

"A bit small room, good breakfast, good location"

Source: TrustYou Survey

Unknown, Sat 15 October 2022

"Great place to stay while attending October Fest. Nice room and people."

Source: TrustYou Survey

Pänkälä M., Thu 13 October 2022

"It was good to be there in Ibis ost. Fridgeration was missing, but other things were really good. I slept very well and enjoyed the breakfast."

Source: TrustYou Survey

Unknown, Mon 10 October 2022

"Alles ok"

Source: TrustYou Survey

Scott T., Thu 6 October 2022

"Our first visit to Munich - incredible city and this area was very nice. Very close to a tram stop and U-Bahn station, and close to a very good bakery cafe. We would love to stay here again!"

Source: TrustYou Survey

Junaid K., Tue 4 October 2022

"Quick Feedback. During checkout, I asked at the reception if the invoice will be sent to my email and verified my email as well. However, my invoice was sent to another person in my company (Freeletics GmbH). This was ver frustrating."

Source: TrustYou Survey

Tomasz, Mon 3 October 2022

"As always, superb stay in Munich! The hotel is on the east side of the city, yet it's very well located to the city centre, just couple minutes of walk + 15 minutes with the U-Bahn. It's very clean and cozy, everything you need is just some walks away. The staff is very friendly, the rooms are spacious and the beds are comfortable. You can't ask for more! :)"

Source: TrustYou Survey

Kimmielou, Sat 1 October 2022

"We stayed 3 nites here. The room could use somewhere to put your things as there is no shelving, same for the bathroom. The staff was very pleasant and helpful! I would stay here again."

Source: TrustYou Survey

Juan M., Fri 30 September 2022

"Modern, new, good location, helpful staff, clean. Easy transportation via tram in front of the hotel."

Source: TrustYou Survey

N. M., Sun 18 September 2022

"Far too expensive for this standard. Ride probably on the congress wave. Room was ice cold when arriving. I took one day to warm it up. I will certainly not recommend Ibis to anyone"

Source: TrustYou Survey

Juri, Thu 15 September 2022

"It is very clean"

Source: TrustYou Survey

Payam, Mon 12 September 2022

"The venue is good. Tram No. 21 gets you to Munich city center in 20-30 minutes. The interior design of the lobby and rooms is nice. The area is quiet and no construction is taking place. The reception desk is open 24/7. All the staff are friendly and polite. It is possible to buy chocolates and drinks from the refrigerator in the lobby (very good for midnight). The bar is open late at night (maybe also 24/7). There is a printer in the lobby that can be used. The rooms, beds, showers were very clean. They do room cleaning everyday. Rooms are small and not so much space for luggage, but I could manage. It would be much better if there was tea/coffee preparation stuff. I highly recommend this hotel."

Source: TrustYou Survey

Dunja, Sat 27 August 2022

"Good location, very friendly staff and nice breakfast"

Source: TrustYou Survey

Siu, Sun 21 August 2022

"We booked the hotel without a lot of expectations becauseof the price range. But surprisingly, clean, easy access and very good attentive staff that willing to help in every ways. Definitely will stay there again next time I'm Munich.."

Source: TrustYou Survey

Bert, Thu 18 August 2022

"Convenient between airport and city center. Spacious hotel with nice bar and comfortable rooms."

Source: TrustYou Survey

Daniel, Wed 17 August 2022

"Staff wasn’t friendly, location more or less ok, typical ibis but to Munich prices. At least it’s been clean."

Source: TrustYou Survey

Matt, Mon 8 August 2022

"The hotel was easy to find and the staff helpful upon arrival including describing parking arrangements (secure & below the hotel) and how to travel into city centre (tram stop very close). Breakfast was continental and good. Only downside, the air con was not working. We got into the room and the curtains had been left open so it was like an overnight (it was west facing). We tried the air conditioning but it didn’t work at all. Although miraculously it was working in the morning which suggests the hotel turn it off. Not sure I would stay again based on this."

Source: TrustYou Survey

Sara V., Wed 3 August 2022

"Well located budget hotel. The amenities are basic but sufficient. The only downside of our stay was the fact that despite booking a late check-out for our departure day, our room key cards (and the room AC) stopped working at the normal check-out time, and it was an unnecessary inconvenience to return to the front desk to re-enable them once we realized they had already been deactivated. The hotel clerk who reactivated one card for us asked how much longer we still planned to stay. Her snide and clipped tone made it feel as though she was insinuating that we were inconveniencing the hotel with the service we paid for."

Source: TrustYou Survey