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Hotel Elbresidenz an der Therme Bad Schandau

Bad Schandau

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Rooms & price

Room 7

Superior single-bed-room atrium/market incl. ticket Toskana Therme spa

current price 152,00 € per unit/night for 1 Pers. (ab 4 Jahre)

Beherbergungssteuer

The following applies from July 1, 2023:
In principle, all adults who stay in hotels, inns or boarding houses, holiday accommodation or similar accommodation facilities as well as on campsites as well as on campsites in Dresden are subject to the lodging tax, unless there is an exceptional tax exemption.
The lodging tax is six percent of the room rate including sales tax and is payable on departure at the lodging facility.
Further information on the accommodation tax in Dresden and tax exemption can be found in the information sheet.

https://www.dresden.de/media/pdf/steueramt/Information-on-the-accommodation-tax_EN.pdf

Details

Our hotel offers 173 comfortable double rooms with sleek and modern décor and surprising details. The rooms vary in size from 26 m² to 38 m². We only used fine and natural materials. Subdued, selectively applied and coordinated accessories assign the double rooms to our various “color sections”. All rooms come with American smoked-oak parquetry flooring and provide cozy warmth and comfort right from the beginning.  The stylish secretaire in your room provides you an opportunity to write holiday greetings or poems. Comfortable seats invite you to relax.

Subdued elegance dominates even the bathrooms of the double rooms. Here, exquisite sandstone-colored natural stone floor harmonizes with dark washbasins and fine fittings. With high-quality equipment, featuring toilet and shower or partly bathtub and bidet, no wishes will be left unfulfilled.

All double rooms are non-smoking and have internet access (DSL) and, of course, flat screen TV, telephone, safe and minibar.

Room Equipment: 1 bedroom, Additional bed, Mirror, TV, Telephone in the room, Towels available, Vanity mirror, Wifi, Windows possible to open, allergic friendly, bathrobe, bed linen available, desk, hair dryer, minibar, non-smoking room, room safe, satellite TV, seating, single beds, size in sqm: 26, wack-up facility Room Location: New building, old building Room Sanitary: Lavatory and shower or bathroom, Washbasin

Possible occupation: 1 person

Availability Calendar

Deluxe single-bed-room balcony atrium/market incl. ticket Toskana Therme spa

current price 162,00 € per unit/night for 1 Pers. (ab 4 Jahre)

Beherbergungssteuer

The following applies from July 1, 2023:
In principle, all adults who stay in hotels, inns or boarding houses, holiday accommodation or similar accommodation facilities as well as on campsites as well as on campsites in Dresden are subject to the lodging tax, unless there is an exceptional tax exemption.
The lodging tax is six percent of the room rate including sales tax and is payable on departure at the lodging facility.
Further information on the accommodation tax in Dresden and tax exemption can be found in the information sheet.

https://www.dresden.de/media/pdf/steueramt/Information-on-the-accommodation-tax_EN.pdf

Details

Our hotel offers 173 comfortable double rooms with sleek and modern décor and surprising details. The rooms vary in size from 26 m² to 38 m². We only used fine and natural materials. Subdued, selectively applied and coordinated accessories assign the double rooms to our various “color sections”. All rooms come with American smoked-oak parquetry flooring and provide cozy warmth and comfort right from the beginning.  The stylish secretaire in your room provides you an opportunity to write holiday greetings or poems. Comfortable seats invite you to relax.

Subdued elegance dominates even the bathrooms of the double rooms. Here, exquisite sandstone-colored natural stone floor harmonizes with dark washbasins and fine fittings. With high-quality equipment, featuring toilet and shower or partly bathtub and bidet, no wishes will be left unfulfilled.

All double rooms are non-smoking and have internet access (DSL) and, of course, flat screen TV, telephone, safe and minibar.

Room Equipment: 1 bedroom, Additional bed, Mirror, TV, Telephone in the room, Towels available, Vanity mirror, Wifi, Windows possible to open, allergic friendly, balcony, bathrobe, bed linen available, desk, hair dryer, minibar, non-smoking room, room safe, satellite TV, seating, single beds, size in sqm: 20, wack-up facility Room Location: New building, old building Room Sanitary: Lavatory and shower or bathroom, Washbasin

Possible occupation: 1 person

Availability Calendar

Superior double-bed-room Markt/Atrium incl. ticket for Toskana-Therme Spa

current price 232,00 € per unit/night for 2 Pers. (ab 4 Jahre)

Beherbergungssteuer

The following applies from July 1, 2023:
In principle, all adults who stay in hotels, inns or boarding houses, holiday accommodation or similar accommodation facilities as well as on campsites as well as on campsites in Dresden are subject to the lodging tax, unless there is an exceptional tax exemption.
The lodging tax is six percent of the room rate including sales tax and is payable on departure at the lodging facility.
Further information on the accommodation tax in Dresden and tax exemption can be found in the information sheet.

https://www.dresden.de/media/pdf/steueramt/Information-on-the-accommodation-tax_EN.pdf

Details

Our hotel offers 173 comfortable double rooms with sleek and modern décor and surprising details. The rooms vary in size from 26 m² to 38 m². We only used fine and natural materials. Subdued, selectively applied and coordinated accessories assign the double rooms to our various “color sections”. All rooms come with American smoked-oak parquetry flooring and provide cozy warmth and comfort right from the beginning.  The stylish secretaire in your room provides you an opportunity to write holiday greetings or poems. Comfortable seats invite you to relax.

Subdued elegance dominates even the bathrooms of the double rooms. Here, exquisite sandstone-colored natural stone floor harmonizes with dark washbasins and fine fittings. With high-quality equipment, featuring toilet and shower or partly bathtub and bidet, no wishes will be left unfulfilled.

All double rooms are non-smoking and have internet access (DSL) and, of course, flat screen TV, telephone, safe and minibar.

Room Equipment: 1 bedroom, Additional bed, Internet access in room, Mirror, TV, Telephone in the room, Towels available, Vanity mirror, Wifi, Windows possible to open, allergic friendly, bathrobe, bed linen available, desk, double bed, hair dryer, minibar, non-smoking room, room safe, satellite TV, seating, separate mattresses, single beds, size in sqm: 28, wack-up facility Room Location: New building, old building Room Sanitary: Lavatory and shower or bathroom, Washbasin

Possible occupation: 1-3 persons

Availability Calendar

Superior double-bed-room river view incl. ticket for Toskana-Therme Spa

current price 252,00 € per unit/night for 2 Pers. (ab 4 Jahre)

Beherbergungssteuer

The following applies from July 1, 2023:
In principle, all adults who stay in hotels, inns or boarding houses, holiday accommodation or similar accommodation facilities as well as on campsites as well as on campsites in Dresden are subject to the lodging tax, unless there is an exceptional tax exemption.
The lodging tax is six percent of the room rate including sales tax and is payable on departure at the lodging facility.
Further information on the accommodation tax in Dresden and tax exemption can be found in the information sheet.

https://www.dresden.de/media/pdf/steueramt/Information-on-the-accommodation-tax_EN.pdf

Details

Our hotel offers 173 comfortable double rooms with sleek and modern décor and surprising details. The rooms vary in size from 26 m² to 38 m². We only used fine and natural materials. Subdued, selectively applied and coordinated accessories assign the double rooms to our various “color sections”. All rooms come with American smoked-oak parquetry flooring and provide cozy warmth and comfort right from the beginning.  The stylish secretaire in your room provides you an opportunity to write holiday greetings or poems. Comfortable seats invite you to relax.

Subdued elegance dominates even the bathrooms of the double rooms. Here, exquisite sandstone-colored natural stone floor harmonizes with dark washbasins and fine fittings. With high-quality equipment, featuring toilet and shower or partly bathtub and bidet, no wishes will be left unfulfilled.

All double rooms are non-smoking and have internet access (DSL) and, of course, flat screen TV, telephone, safe and minibar.

Room Equipment: 1 bedroom, Additional bed, Mirror, TV, Telephone in the room, Towels available, Vanity mirror, Wifi, Windows possible to open, allergic friendly, bathrobe, bed linen available, desk, double bed, hair dryer, minibar, non-smoking room, room safe, satellite TV, seating, size in sqm: 28, wack-up facility Room Location: Garden facing, New building, old building, water front Room Sanitary: Lavatory and shower or bathroom, Washbasin

Possible occupation: 1-3 persons

Availability Calendar

Deluxe double-bed-room balcony incl. ticket for Toskana-Therme Spa

current price 255,00 € per unit/night for 2 Pers. (ab 4 Jahre)

Beherbergungssteuer

The following applies from July 1, 2023:
In principle, all adults who stay in hotels, inns or boarding houses, holiday accommodation or similar accommodation facilities as well as on campsites as well as on campsites in Dresden are subject to the lodging tax, unless there is an exceptional tax exemption.
The lodging tax is six percent of the room rate including sales tax and is payable on departure at the lodging facility.
Further information on the accommodation tax in Dresden and tax exemption can be found in the information sheet.

https://www.dresden.de/media/pdf/steueramt/Information-on-the-accommodation-tax_EN.pdf

Details

Our hotel offers 173 comfortable double rooms with sleek and modern décor and surprising details. The rooms vary in size from 26 m² to 38 m². We only used fine and natural materials. Subdued, selectively applied and coordinated accessories assign the double rooms to our various “color sections”. All rooms come with American smoked-oak parquetry flooring and provide cozy warmth and comfort right from the beginning.  The stylish secretaire in your room provides you an opportunity to write holiday greetings or poems. Comfortable seats invite you to relax.

Subdued elegance dominates even the bathrooms of the double rooms. Here, exquisite sandstone-colored natural stone floor harmonizes with dark washbasins and fine fittings. With high-quality equipment, featuring toilet and shower or partly bathtub and bidet, no wishes will be left unfulfilled.

All double rooms are non-smoking and have internet access (DSL) and, of course, flat screen TV, telephone, safe and minibar.

Room Equipment: 1 bedroom, Additional bed, Mirror, TV, Telephone in the room, Towels available, Vanity mirror, Wifi, Windows possible to open, allergic friendly, balcony, bathrobe, bed linen available, desk, double bed, hair dryer, minibar, non-smoking room, room safe, satellite TV, seating, separate mattresses, size in sqm: 28, wack-up facility Room Location: New building, old building Room Sanitary: Lavatory and shower or bathroom, Washbasin

Possible occupation: 1-3 persons

Availability Calendar

Deluxe double-bed-room balcony riverview incl. ticket for Toskana-Therme Spa

current price 275,00 € per unit/night for 2 Pers. (ab 4 Jahre)

Beherbergungssteuer

The following applies from July 1, 2023:
In principle, all adults who stay in hotels, inns or boarding houses, holiday accommodation or similar accommodation facilities as well as on campsites as well as on campsites in Dresden are subject to the lodging tax, unless there is an exceptional tax exemption.
The lodging tax is six percent of the room rate including sales tax and is payable on departure at the lodging facility.
Further information on the accommodation tax in Dresden and tax exemption can be found in the information sheet.

https://www.dresden.de/media/pdf/steueramt/Information-on-the-accommodation-tax_EN.pdf

Details

Our hotel offers 173 comfortable double rooms with sleek and modern décor and surprising details. The rooms vary in size from 26 m² to 38 m². We only used fine and natural materials. Subdued, selectively applied and coordinated accessories assign the double rooms to our various “color sections”. All rooms come with American smoked-oak parquetry flooring and provide cozy warmth and comfort right from the beginning.  The stylish secretaire in your room provides you an opportunity to write holiday greetings or poems. Comfortable seats invite you to relax.

Subdued elegance dominates even the bathrooms of the double rooms. Here, exquisite sandstone-colored natural stone floor harmonizes with dark washbasins and fine fittings. With high-quality equipment, featuring toilet and shower or partly bathtub and bidet, no wishes will be left unfulfilled.

All double rooms are non-smoking and have internet access (DSL) and, of course, flat screen TV, telephone, safe and minibar.

Room Equipment: 1 bedroom, Additional bed, Mirror, TV, Telephone in the room, Towels available, Vanity mirror, Wifi, Windows possible to open, allergic friendly, balcony, bathrobe, bed linen available, desk, double bed, hair dryer, minibar, non-smoking room, room safe, satellite TV, seating, separate mattresses, single beds, size in sqm: 28, wack-up facility Room Location: Garden facing, New building, old building, water front Room Sanitary: Lavatory and shower or bathroom, Washbasin

Possible occupation: 1-3 persons

Availability Calendar

Deluxe junior suite balcony riverview incl. ticket for Toskana-Therme Spa

current price 295,00 € per unit/night for 2 Pers. (Erw./Kind)

Beherbergungssteuer

The following applies from July 1, 2023:
In principle, all adults who stay in hotels, inns or boarding houses, holiday accommodation or similar accommodation facilities as well as on campsites as well as on campsites in Dresden are subject to the lodging tax, unless there is an exceptional tax exemption.
The lodging tax is six percent of the room rate including sales tax and is payable on departure at the lodging facility.
Further information on the accommodation tax in Dresden and tax exemption can be found in the information sheet.

https://www.dresden.de/media/pdf/steueramt/Information-on-the-accommodation-tax_EN.pdf

Details

Our hotel offers 173 comfortable double rooms with sleek and modern décor and surprising details. The rooms vary in size from 26 m² to 38 m². We only used fine and natural materials. Subdued, selectively applied and coordinated accessories assign the double rooms to our various “color sections”. All rooms come with American smoked-oak parquetry flooring and provide cozy warmth and comfort right from the beginning.  The stylish secretaire in your room provides you an opportunity to write holiday greetings or poems. Comfortable seats invite you to relax.

Subdued elegance dominates even the bathrooms of the double rooms. Here, exquisite sandstone-colored natural stone floor harmonizes with dark washbasins and fine fittings. With high-quality equipment, featuring toilet and shower or partly bathtub and bidet, no wishes will be left unfulfilled.

All double rooms are non-smoking and have internet access (DSL) and, of course, flat screen TV, telephone, safe and minibar.

Room Equipment: 1 bedroom, Additional bed, Internet access in room, Mirror, TV, Telephone in the room, Towels available, Vanity mirror, Wifi, Windows possible to open, allergic friendly, balcony, bathrobe, bed linen available, desk, double bed, hair dryer, minibar, non-smoking room, room safe, satellite TV, seating, size in sqm: 39, wack-up facility Room Location: Garden facing, New building, old building, water front Room Sanitary: Separate lavatory, Washbasin, bathtub

Possible occupation: 1-2 persons

Availability Calendar

Information service supplier

Short Characteristics

Our 5***** hotel is located directly on the banks of the river Elbe in the city Bad Schandau in the Saxon Switzerland. World famous cultural centres such as Dresden and Prague are also not very far. An elegant lounge with an open fireplace, a stylish library and of course those 207 rooms and suites, all conveniently equipped down to the last detail: such is the luxury which our guests will enjoy while relaxing in a peaceful surrounding. The hotel´s gastronomic variety is on a highest standard. From our first-class spa area on the top floor of the hotel you have a breath-taking view of the river Elbe. Here new perspectives for body, mind and soul will open up; here you will recover your mental, emotional and physical strength.

Check in / Check out

Unless otherwise agreed, the room shall be at the Guest's disposal on the day of arrival at 3 p.m. Guests are requested to vacate their rooms by 11 a.m. on the day of departure.

Cancellation / payment conditions

1.The hotel reservation Contract is deemed concluded as soon as a reservation has been made by the Guest and confirmed by the hotel management or, failing time, as soon as the room has been placed at the guest's disposal.

2. Conclusion of the Contract puts the Contracting Parties under an obligation to perform the Contract irrespective of the term of the Contract.

3. The Guest is under an obligation to pay the contractual or customary price for any contractual or customary services, net of any expenses not incurred by the hotel management, which normally amount to 20% ot the room/Breakfast price.

4. The hotel management shall in good faith try to otherwise let any room that has been cancelled in order to prevent any financial loss. The Guest shall be bound to pay the amount computed pursuant to paragraph 3 during the life of the entire Contract until such date when the room is otherwise let.

5. Unless otherwise agreed, the following terms shall apply if a room is cancelled: no costs if cancelled 7 days or more prior to arrival date. Thereafter, paragraph 3 shall apply.

6. Unless otherwise agreed, the room shall be at the Guest's disposal on the day of arrival at 4 p.m. Guests are requested to vacate their rooms by 11 a.m. on the day of departure.

7. Guests who have made a reservation are requested to check in no later than 6 p.m. on the day of their arrival. After that, the room can be otherwise let unless any later arrival time has been expressly agreed.

8. In the event of force majeure (flood, fire, strike or similar occurrences) the hotel management shall be authorised to cancel the Contract if the performance of the Contract has become impossible on account of such force majeure. The Guest shall not be entitled to any damages in the event of justified cancellation of the Contract.

 

Facilities & information

Host: Equipment
  • Breakfast room
  • Chimney
  • Conference room
  • Foyer/lobby
  • Internet usage possible
  • Reading room
  • Restaurant
  • Telefax
  • Terrace
  • Whirlpool
  • Wifi
  • baby chair
  • baby cot
  • bar
  • barrier-free accommodation
  • elevator
  • garden
  • luxury ambience
  • modern ambience
  • non-smoking host
  • outside catering
  • sauna
  • wheelchair accesible
Host: Operating Mode
  • Hotel
Host: Leisure/Sport
  • Boat-trips
  • Steam bath
  • beauty treatments
  • bike rental
  • garden
  • gym
  • hiking trails
  • massage
  • swimmingpool (indoor)
  • wellness offers
Host: Capacities
  • Groups 16-31 persons
  • Groups 31-50 persons
  • Groups 51-70 persons
  • Groups more than 70 persons
  • Groups up to 15 persons
  • Number of restaurants: 1
  • number of beds: 392
  • number of double rooms: 170
  • number of rooms: 207
  • number of single rooms: 22
  • number of suites: 15
Host: Location
  • Distance to city centre (in km)
  • Distance to next train station (in km): 2
  • distance cycling and hiking track: 1
  • distance to airport (in km): 50
  • distance to the forest (in km): 1
Host: Service
  • Airport shuttle/ transfer service
  • American Express
  • Daily newspaper
  • Eurocard / Mastercard
  • Half-board
  • Shoe polishing machine
  • Shuttle/ transfer service
  • Trade fair shuttle/ transfer service
  • Train station shuttle/ transfer service
  • VISA
  • bar
  • bike storage
  • breakfast buffet
  • cash payment
  • coffee and cake
  • cold snacks
  • credit cards
  • electronic cash
  • handicapped parking lot
  • laundry service
  • luggage service
  • multi-lingual staff 24 hrs
  • night portier
  • outside catering
  • parking space
  • pets permitted
  • pick-up service from next railway station
  • underground parking
  • vegetarian food
  • wake up service
  • warm snacks
Host: Language
  • German
  • czech
  • english
Host: Conference
  • Conference capacities: 230
  • Conference room
  • Conference rooms from (size in sqm ): 19
  • Conference rooms up to (size in sqm): 219
  • Flip chart
  • Internet connection in conference room
  • Overhead projector
  • Screen
  • audio-visual conference equipment
  • video projector
Host: Themes
  • Business
  • Conference
  • Romance
  • Sports
  • Wellness
  • Wine and delight
  • active and sport
  • hiking/nature
  • hotel for cyclists
  • luxury
  • Dresden Umland
  • Sächsische Schweiz

Result from 105 Recommendations

Overall ratings
outstanding
9,0
Points out of 10

excellent 8,6

Which positive impressions did you get?

Gepflegtes Hotel mit super Lage direkt an der Elbe

Details
Equipment
good 8,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
good 8,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

outstanding 10,0

Which positive impressions did you get?

Ein Hotel, welches man jederzeit weiterempfehlen kann.

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,6

Which positive impressions did you get?

Sehr freundliche und kompetente Abwicklung an der Rezeption und vom Hotelpersonal, Koffertransport ins Zimmer!

Which negative Impressions did you get?

keine

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

outstanding 9,0

Details
Equipment
good 8,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,6

Which negative Impressions did you get?

Keine

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,4

Details
Equipment
good 8,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

good 8,4

Which positive impressions did you get?

Personal ist sehr freundlich und zuvorkommend. Kostenloser Zugang zur Therme fanden wir wunderbar.

Which negative Impressions did you get?

Einrichtung der Zimmer war gut, aber für ein 5 Sterne Hotel war der Fernseher eine Zumutung. In die Jahre gekommen, viel zu kleines grießliches Fernsehbild. WLAN funktioniert nicht regelmäßig

Details
Equipment
good 8,0 Points
Price/Service
appealing 7,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

appealing 7,8

Which positive impressions did you get?

freundliches Personal, includierter Eintritt in angrenzende Therme mit Leihbadetüchern, eigene Wellnessabteilung in der 4. Etage, direkter Zugang zur Tiefgarage

Which negative Impressions did you get?

Für 5 Sterne etwas in die Jahre gekommen, für 20€ pro Nacht kann mann seinen Hund mitbringen OK, nach einen Blick in die Hundehausordnung ist uns das aber vergangen und wir haben ganz schnell wieder Abstand davon genommen, ein kleiner Aufsteller im Zimmer weißt daraufhin, das das Rauchen auf dem Balkon verboten ist (Androhung der Erhebung einer Reinigungspauschale über 150€), Fernsehgerät und Bildqualität entsprechen in keinster Weise 5 Sternen

Details
Equipment
appealing 6,0 Points
Price/Service
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
appealing 7,0 Points

outstanding 9,6

Which positive impressions did you get?

SEhr freundliches Personal amn der Rezeption, an der Bar, im Restaurant. Angenehme Atmosphäre

Which negative Impressions did you get?

Heizung im Zimmer ließ sich nicht regeln.

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,2

Which positive impressions did you get?

Sehr schönes Zimmer und gutes Frühstück!

Which negative Impressions did you get?

Tv Gerät zu klein und nicht in Richtung Bett ausgerichtet und 15 € Tiefgarage pro Nacht für die Gegend geht garnicht wir sind ja nicht in Hamburg.

Details
Equipment
outstanding 9,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 10,0

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,2

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
appealing 7,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

outstanding 9,2

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

outstanding 9,4

Which positive impressions did you get?

Frühstück war sehr vielfältig, ansprechend und schmackhaft.

Which negative Impressions did you get?

keine

Details
Equipment
outstanding 10,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 10,0

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,4

Details
Equipment
outstanding 10,0 Points
Price/Service
appealing 7,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 10,0

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,6

Which positive impressions did you get?

Die erstaunlich durchgängige Freundlichkeit des Personals ist der absolute Trumpf des Hauses. Dieses ist stilvoll und schön. Essen und Getränke sehr gut bis gut. Einzig manch Detail der Abnutzung (defekte Steckdosen im Bad, Schrammen am Mobiliar und an der Tapete) verweisen auf eine nötige Renovierung.

Which negative Impressions did you get?

Angegammelte Fliesen im Saunabereich!

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,8

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,2

Details
Equipment
good 8,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

excellent 8,5

Which positive impressions did you get?

freundliches Personal, tolle Lage, sehr sauber

Which negative Impressions did you get?

Flachbildfernsehr schon in die Jahre gekommen, kein gutes Bild

Details
Equipment
good 8,0 Points
Price/Service
appealing 7,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
No information
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,4

Which positive impressions did you get?

Absolut tolles Hotel

Which negative Impressions did you get?

Einzig negativ sind Zusatzkosten für einen Stellplatz des Autos

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
good 8,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

appealing 6,8

Which positive impressions did you get?

Die Lage des Hotels ist schön. Das Frühstücksangebot war ansprechend.

Which negative Impressions did you get?

Das Personal war nicht ausreichend geschult. Beim Check-in herrschte Durcheinander und Unruhe. nach 15.00 Uhr wurde noch geprüft, ob das Zimmer bezugsfertig ist. Eine Reservierung von Wellnessangeboten wurde nicht verarbeitet und das Management der Situation war unprofessionell.

Details
Equipment
appealing 7,0 Points
Price/Service
good 8,0 Points
Cleanliness
good 8,0 Points
Service & Friendlyness
dissapointing 3,0 Points
variety/quality of the breakfast
good 8,0 Points

outstanding 10,0

Which positive impressions did you get?

Das Hotel und sein Personal, das Zimmer und das Frühstück waren wirklich richtig gut und ich kann einen Besuch des Hotels wirklich empfehlen. Das besondere Highlight war für uns war der (im Hotelbesuch inkludierte) Besuch der Toskana Therme. Und die gute Lage inmitten der Sächsischen Schweiz ist auch einfach traumhaft.

Which negative Impressions did you get?

Die Parksituation in und um Bad Schandau ist etwas schwierig. Leider kann man nur zu ziemlich hohen Preisen als Hotelgast parken.

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 10,0

Which positive impressions did you get?

Sehr freundliches Personal, geräumige Zimmer, da Restaurant ist super. Sehr schöner Blick über die Elbe vom Wellness Bereich. Reichliches Frühstück

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

appealing 7,8

Details
Equipment
outstanding 9,0 Points
Price/Service
acceptable 5,0 Points
Cleanliness
appealing 6,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 10,0

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 10,0

Which positive impressions did you get?

Ein wunderschönes Haus mit sehr freundlichen Mitarbeitern.

Which negative Impressions did you get?

Keine

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

good 8,4

Which positive impressions did you get?

Die Mitarbeiter des Hotels waren sehr freundlich und zuvorkommend.

Which negative Impressions did you get?

keine

Details
Equipment
appealing 7,0 Points
Price/Service
appealing 7,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

outstanding 10,0

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,6

Details
Equipment
outstanding 10,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 10,0

Which positive impressions did you get?

Sehr nettes und bemühtes Personal. Sehr sauber Sehr gutes Essen Jederzeit wieder

Which negative Impressions did you get?

Keine

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

good 8,0

Which positive impressions did you get?

sehr freundliches Personal, sehr gutes Frühstück

Which negative Impressions did you get?

....das man das allerletze Dachstübchen (Zimmer 491) im Hotel bekommt, obwohl man für 5 Sterne bezahlt! Das muss nicht sein, so lernt man das Hotel sicher nicht von seiner tatsächlichen Schönheit kennen und kann es nur bedingt weiter empfehlen. Über eine Antwort würde ich mich sehr freuen. Vielen Dank.

Details
Equipment
acceptable 5,0 Points
Price/Service
acceptable 5,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,8

Which positive impressions did you get?

Sehr gutes Frühstück // sehr aufmerksames Personal // schöne Zimmer

Which negative Impressions did you get?

keine

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,2

Which positive impressions did you get?

Zimmer top, Lage top

Which negative Impressions did you get?

Personal an Bar leicht überfordert, Sauna könnte wärmer sein, Personal beim Frühstück sollte beim Omelette zubereiten üben - geschmacklich top, optisch Katastrophe

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
appealing 6,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

good 8,4

Which positive impressions did you get?

Super Frühstsücksbuffet und sehr netter Empfang im Rahmen von "Urlaub in deiner Stadt". Super Saunabereich für ein Hotel was direkt neben einer Therme liegt.

Which negative Impressions did you get?

Vermutlich gab es genügend freie Zimmer, die besser gelegen wären (wir hatten Blick zum Innenhof ohne Balkon), natürlich war das Ganze eine Aktion "Urlaub in deiner Stadt" und somit vergünstigter Hotelaufenthalt. Allerdings gab es wahrscheinlich genügend freie Zimmer mit besserer/schönerer Aussicht und einem Balkon, die ohne Aufwand hätten vergeben werden können. Schade. Das war aber auch das einzige Manko.

Details
Equipment
outstanding 9,0 Points
Price/Service
good 8,0 Points
Cleanliness
good 8,0 Points
Service & Friendlyness
good 8,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

good 8,2

Which positive impressions did you get?

Nettes personal,saubere Zimmer, reichhaltiges Frühstück

Which negative Impressions did you get?

Wie fast überall wird nicht mehr gegrüßt,schließe ich auch die frühstückbedienung nicht aus!? Fenster waren schmutzig

Details
Equipment
good 8,0 Points
Price/Service
acceptable 5,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

excellent 8,8

Which positive impressions did you get?

Sehr freundliches Personal, großzügige allgemein verfügbare Bereiche und Wellness-Bereich. Auch Wanderer sind willkommen 😉

Details
Equipment
outstanding 9,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

outstanding 9,6

Details
Equipment
good 8,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,0

Details
Equipment
good 8,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,0

Which positive impressions did you get?

Sehr reichhaltiges, leckeres Frühstücksbuffet.

Which negative Impressions did you get?

Eine Heizung blieb kalt. Kaffee war sehr dünn.

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

excellent 8,6

Which positive impressions did you get?

Sehr schöner Wellnessbereich im 4. OG.

Details
Equipment
good 8,0 Points
Price/Service
appealing 7,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
good 8,0 Points

good 8,4

Which positive impressions did you get?

sehr gute Lage zum Wandern und Eintritt in die Toskana-Therme inklusive

Which negative Impressions did you get?

Der Service beim Frühstück hat zu lang gedauert.

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
good 8,0 Points
Service & Friendlyness
good 8,0 Points
variety/quality of the breakfast
good 8,0 Points

appealing 7,0

Which negative Impressions did you get?

Freundlichkeit des Personals, Aufmerksamkeit im Frühstückservice, sowie an der Rezeption/Concierge, ein gutes 4 Sterne Hotel, Frühstückskoch hatte schon um 10:30 Uhr Feierabend (bis 11:00 Uhr möglichkeit zum Frühstücken, wer zu spät kommt, bekommt nur noch eine geringe Auswahl)

Details
Equipment
dissapointing 4,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
dissapointing 4,0 Points
variety/quality of the breakfast
good 8,0 Points

outstanding 9,2

Which positive impressions did you get?

Sehr leckeres Frühstück

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,0

Which positive impressions did you get?

Da Hotel Elbflorenz ist ein sehr schönes Hotel mit sauberen Zimmern. Am nächsten Morgen erwartete uns ein zauberhaftes Frühstück. Die Mitarbeiter in diesem Hotel sind nett und zuvorkommend.

Which negative Impressions did you get?

Leider wurde uns beim Einchecken nicht darauf aufmerksam gemacht dass für uns ein Begrüßung Punsch zur Nutzung bereit stand. Das Hotel ist sehr groß und weitläufig.

Details
Equipment
good 8,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

excellent 8,8

Which negative Impressions did you get?

- wir hatten den Eindruck, dass die Ausstattung im Zimmer sehr milbenfreundlich und wir beide nach der einen Nacht Allgergierscheinungen hatten (hoher Teppich) - Zimmer sind demnach nicht allergikerfreundlich

Details
Equipment
good 8,0 Points
Price/Service
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

good 8,0

Details
Equipment
good 8,0 Points
Price/Service
appealing 7,0 Points
Cleanliness
acceptable 5,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,0

Which positive impressions did you get?

Das Personal war stets freundlich

Details
Equipment
good 8,0 Points
Price/Service
No information
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
good 8,0 Points

good 8,3

Which positive impressions did you get?

Der Besuch der Therme war sehr schön. Es wäre schön, dass der Besuch der Therme auch am 2. Tag ermöglicht werden könnte.

Details
Equipment
outstanding 10,0 Points
Price/Service
No information
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
acceptable 5,0 Points
variety/quality of the breakfast
No information

outstanding 9,0

Which positive impressions did you get?

Sehr nettes Personal an der Rezeption, aber auch beim Frühstück

Which negative Impressions did you get?

Der Teppichbelag in den Gängen der ersten Etage, wo unser Zimmer sich befand, machte einen leich fleckigen Eindruck .

Details
Equipment
outstanding 9,0 Points
Price/Service
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 10,0

Which positive impressions did you get?

Personal sehr kompetent, diskret und zuvorkommend. Frühstück und Zimmer perfekt. Aurorabad einfach herrlich.

Which negative Impressions did you get?

Wie in vielen Hotels üblich, sind die Überzüge über den Matratzen sehr ungünstig, wenn man es beim Schlafen gern etwas kühler hat. Wir haben dadurch etwas unruhig geschlafen.

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

appealing 7,4

Details
Equipment
appealing 7,0 Points
Price/Service
appealing 7,0 Points
Cleanliness
acceptable 5,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

excellent 8,5

Details
Equipment
outstanding 9,0 Points
Price/Service
No information
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
appealing 7,0 Points

excellent 8,6

Which positive impressions did you get?

alles hat bestens geklappt, war gut organisiert

Which negative Impressions did you get?

keine

Details
Equipment
good 8,0 Points
Price/Service
appealing 7,0 Points
Cleanliness
good 8,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

appealing 6,4

Which positive impressions did you get?

Die Massage im Wellnesspark war Spitze!

Which negative Impressions did you get?

Die Dame an der Rezeption hat beim Check in einen sehr unfreundlichen Eindruck hinterlassen. Sie zog das Gespräch mit Ihrem Kollegen vor, als sich erst einmal um die wartenden Gäste zu kümmern. Es kam kein "herzlich Willkommen" noch ein "wir wünschen Ihnen einen angenehmen Aufenthalt". Auskünfte bzgl des Hauses, wo man das Frühstück findet, wie das Internet funktioniert etc wurden schlicht und einfach ignoriert. Zu meiner Frage, ob die Kurtaxe wie in Dresden bereits in dem Übernachtungspreis unbegriffen ist, musste erstmal die Kollegin gefragt werden um mir dann schnippisch mitzuteilen, dass es hier anderes sei. Ein einfaches nein hätte es auch getan. Das selbe Spiel zeigte sich beim Check out, auch diese Dame war erst mehr mit sich selbst beschäftigt als ein Blick auf die Lobby und die dort evtl. Stehenden Gäste zu werfen. Kurz und knapp wurde erläutert was auf der Rechnung aufgelaufen ist und das war's. Wäre die Frage gekommen, wie mein Aufenthalt war, hätte ich mich direkt dazu geäußert aber so wollten wir das Hotel einfach nur noch verlassen. Ich bin selbst im Hotel tätig und da weiß man als Gastgeber, dass die Gäste Vorrang haben und die nicht stehen lässt um erstmal ein Gespräch über bestellte Lunchboxen mit dem Kollegen zu führen. Zu dem hatte ich eher das Gefühl, dass man wie Gäste zweiter Klasse behandelt wurde mit dieser unfreundlichen und nicht hilfsbereiten Art und Weise, nur weil man über diese Aktion dieses Hotel ausgewählt hat. Ich habe vieles gutes über das Haus gehört aber werden es nicht weiter empfehlen. Schade für das Haus, das ist wirklich schön.

Details
Equipment
good 8,0 Points
Price/Service
dissapointing 4,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
dissapointing 2,0 Points
variety/quality of the breakfast
good 8,0 Points

outstanding 9,8

Which positive impressions did you get?

Sehr gute Speisenqualität trotz Roomservice. Toller Spabereich, insbesondere Pool. Sehr gutes Frühstücksbüffet. Angetroffene Mitarbeiter jederzeit freundlich und hilfsbereit.

Which negative Impressions did you get?

Ausdrücklich(!) nicht negativ, lediglich Anregungen: Kaffee- und Teestation auf dem Zimmer wären schön. Näh-Set, Schuhanzieher und Schuputz wären hilfreich.

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 10,0

Which positive impressions did you get?

Toscanatherme auch für dieses Arrangement enthalten

Which negative Impressions did you get?

Keine

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 10,0

Which positive impressions did you get?

- hervorragendes Ambiente, super Lage, sehr netter und zuvorkommender Service des Hotels

Which negative Impressions did you get?

- keine

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

good 8,4

Which positive impressions did you get?

Sehr freundliches Personal. Schöner Wellnessbereich. Sehr gutes Frühstück. Schönes ausreichend großes Badezimmer. Sehr schön, dass Eintritt in Toscanatherme inklusive ist.

Which negative Impressions did you get?

Hotel ist zwar sehr schön aber im Vergleich mit anderen 5-Sterne-Hotels keine 5 Sterne wert. Zimmer mit 26 qm relativ klein und vom Ambiente fehlt mehr Moderne wie es in den Bädern und in der Hotellobby der Fall ist. Reinigung der Zimmerböden könnte ordentlicher sein. Parkett im Zimmer hat vom Staubsauger und dessen Laufrollen zahlreiche Striemen.

Details
Equipment
good 8,0 Points
Price/Service
good 8,0 Points
Cleanliness
appealing 6,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,0

Which positive impressions did you get?

Sehr freundliche Mitarbeiter, schönes Zimmer und Wellnessbereich, sehr gute Gastronomie. Kurzum ein sehr gelungener Besuch in der Elbresidenz in Bad Schandau!

Which negative Impressions did you get?

Keine

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

excellent 8,8

Which positive impressions did you get?

Leckeres Essen im Hotelrestaurant, schöner Wellnessbereich.

Which negative Impressions did you get?

Zu lange in der Bar auf die Getränke gewartet.

Details
Equipment
outstanding 9,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

outstanding 9,4

Which positive impressions did you get?

Alles perfekt, so wie man sich ein Hotel vorstellt. Nix zu meckern!

Details
Equipment
outstanding 10,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

outstanding 10,0

Which positive impressions did you get?

Sehr freundliches Personal. Meine Sonderwünsche wurden alle sehr gut umgesetzt und erfüllten meinen Vorstellungen. Sehr schönes Hotel, der Spa - Bereich war und ist sehr schön.

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,2

Which negative Impressions did you get?

-Unklare und widersprüchliche Aussagen des Personals zur zeitlichen Bezugsbereitschaft des Zimmers - Matratzen der Betten sehr weich,

Details
Equipment
good 8,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,2

Which positive impressions did you get?

freundliche und zuvorkommende Aufnahme im Hotel; angefangen an der Rezeption bis zur Bedienung in den "Gaststätten". das Frühstücksbuffet ließ keine Wünsche offen

Which negative Impressions did you get?

keine

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,8

Which positive impressions did you get?

sehr freundliches zuvorkommendes Personal tolle Zimmerausstattung sehr schöner SPA-Bereich Allergikergerechtes Frühstücksangebot

Which negative Impressions did you get?

keine

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

good 8,0

Details
Equipment
good 8,0 Points
Price/Service
good 8,0 Points
Cleanliness
good 8,0 Points
Service & Friendlyness
good 8,0 Points
variety/quality of the breakfast
good 8,0 Points

outstanding 9,0

Which negative Impressions did you get?

Zimmer 317 musste gewechselt werden aufgrund des Dröhnens 1 Etage höher

Details
Equipment
good 8,0 Points
Price/Service
No information
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
good 8,0 Points

outstanding 10,0

Which positive impressions did you get?

Personal sehr aufmerksam,teilweise ausländisches Personal, sehr gute Sprachkenntnisse,

Which negative Impressions did you get?

keine

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,0

Which positive impressions did you get?

Service sehr gut

Which negative Impressions did you get?

Kerine

Details
Equipment
good 8,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

good 8,2

Details
Equipment
good 8,0 Points
Price/Service
appealing 6,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
good 8,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,8

Which positive impressions did you get?

Das Hotel reservierte von sich aus einen schönen Frühstückstisch, da einer der Mitreisenden Geburtstag hatte.

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,4

Which positive impressions did you get?

Sehr freundlicher Empfang, für Gäste der Aktion zu Gast in der eigenen Stadt gab es in der Lobby ein warmes Punschgetränk zur Begrüßung. Einfach Super ist das große Hallenbad im Dachgeschoss, sogar mit Wassergymnastik am frühen Morgen. Ebenso dem Standard von fünf Sternen entsprechend das tolle Frühstücksbuffet mit Prosecco. Zimmer war ruhig, da es in den Innenhof ging.

Which negative Impressions did you get?

Eigentlich keine, aber wenn schon gefragt wird: das Zimmer war für fünf Sterne nicht besonders groß, der Fernseher hing parallel zum Bett, kein HD.

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,6

Which positive impressions did you get?

Super Hotel herausragendes Frühstücksangebot

Which negative Impressions did you get?

Keine

Details
Equipment
outstanding 10,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

excellent 8,8

Which positive impressions did you get?

Im Rahmen "Urlaub in Deiner Stadt" konnten wir die Vorzüge des Hotels und der Toskana Therme in Bad Schandau genießen. Von der Begrüßung, der Unterbringung, des Besuches der Therme sowie des reichhaltigen Frühstückes bis zum Check out war alles zu unserer Zufriedenheit.

Which negative Impressions did you get?

Sehr gehobener Tiefgaragenpreis pro Nacht!

Details
Equipment
appealing 7,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

outstanding 9,6

Which positive impressions did you get?

Super Kurzreise. Das Frühstück lässt keine Wünsche offen.

Which negative Impressions did you get?

Im Zimmer zur Straßenseite war's in den Morgenstunden etwas laut (Berufsverkehr).

Details
Equipment
good 8,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,0

Which positive impressions did you get?

Spa, Frühstück und Service sehr gut

Details
Equipment
outstanding 9,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 10,0

Which positive impressions did you get?

sehr nettes zuvorkommendes Personal

Which negative Impressions did you get?

keine

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,8

Which positive impressions did you get?

Alles sehr gut

Which negative Impressions did you get?

Keine

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,0

Which positive impressions did you get?

super Wellness-Bereich sehr freundliches Personal tolle Auswahl am Frühstücksbuffet

Which negative Impressions did you get?

-

Details
Equipment
outstanding 10,0 Points
Price/Service
acceptable 5,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

appealing 6,2

Details
Equipment
appealing 7,0 Points
Price/Service
dissapointing 4,0 Points
Cleanliness
good 8,0 Points
Service & Friendlyness
appealing 6,0 Points
variety/quality of the breakfast
appealing 6,0 Points

outstanding 9,0

Which positive impressions did you get?

Zimmer und Frühstück der Hotelkategorisierung entsprechend gut, Personal sehr freundlich

Which negative Impressions did you get?

TV-Gerät ist nicht mehr zeitgemäß, Sender ohne HD, schlechtes Bild

Details
Equipment
outstanding 9,0 Points
Price/Service
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,4

Details
Equipment
good 8,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

outstanding 9,4

Which positive impressions did you get?

Toller Wellnessbereich und exzellentes Abendessen im ala carte Restaurant

Which negative Impressions did you get?

Keine

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,8

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,8

Which positive impressions did you get?

Das Personal ist sehr freundlich. Unser Doppelzimmer war ausreichend groß, komfortabel und sehr sauber. Die Dusche ist sehr groß, es gibt 2 Waschbecken und ein Bidet. Der Wellnesbereich ist schön, hell und modern. Das Abendessen war sehr lecker. Das Frühstücksbuffet lässt keine Wünsche offn.

Which negative Impressions did you get?

Wir mussten sehr lange auf unser Abendessen warten (ca. 1 Stunde).

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

appealing 6,4

Which positive impressions did you get?

Spa und Wellnessbereich...klein aber fein das Abend essen ist sehr gut, die Küche ist spitze

Which negative Impressions did you get?

+durchgelegene Matratzen so das wir beide morgens mit Rückenschmerzen aufgewacht sind +alte Röhrenfernseher in den Zimmern, die durch eine Holzkonstruktion drum herum den Eindruck machen sollten, als wären es Flachbildschirme + die auf der Homepage angeprießenen Services (z.B. Einparkservice) wurden nicht angeboten + kein stabiles Wlan im Hotel

Details
Equipment
acceptable 5,0 Points
Price/Service
acceptable 5,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
appealing 6,0 Points
variety/quality of the breakfast
appealing 7,0 Points

good 8,0

Which positive impressions did you get?

Besonders toll ist der kostenlose Eintritt in die Bad Schandau Therme. Personal sehr nett. Sauber und ordentlich.

Which negative Impressions did you get?

Man bekommt bei Angeboten immer die schlechtesten Zimmer, mit null Ausblick. Die Gardinen (schwerer roter Samt) erschlagen einen. Sie hängen in die sowieso schon kleinen Fenster hinein und geben kein Licht ins Zimmer. Bei einer längeren Gardinenstange könnte man die Samtgardinen mehr zur Wand ziehen und das Fenster frei lassen. Der Fernseher ist winzig. Es war eine größere Firmenfeier im Haus. Die Feiernden standen im Innehof und rauchten und feierten lautstark, so dass man die Fenster nicht öffnen konnte. Zum Frühstück hätte man diese Firma zusammen setzen können. So saß man dazwischen, was sehr laut war. Eine Kennzeichnung, dass es zwei Frühstücksbuffets gibts, ist erforderlich. Ich habe erst nur das vorderste Buffet gesehen und war sehr von dem Angebot enttäuscht. Erst später haben wir das hintere Buffet gefunden mit dem Livekoch. Sehr schade!

Details
Equipment
appealing 7,0 Points
Price/Service
No information
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
appealing 7,0 Points

outstanding 9,0

Details
Equipment
outstanding 9,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

outstanding 9,8

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,0

Which positive impressions did you get?

Nutzung der Toskana Therme sauberes Hotel, alles vorhanden sehr freundliches und zuvorkommendes Personal

Which negative Impressions did you get?

Bett viel zu weich TV nur vom Bett aus, da Fernseher nicht drehbar ----- bei Regen gab es nicht wirklich eine Alternative zum TV sehr alter Fernseher

Details
Equipment
outstanding 9,0 Points
Price/Service
appealing 6,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

appealing 7,8

Which positive impressions did you get?

Tolle Lage, Therme inklusive.

Which negative Impressions did you get?

Service entspricht nicht fünf Sternen.

Details
Equipment
outstanding 9,0 Points
Price/Service
No information
Cleanliness
appealing 7,0 Points
Service & Friendlyness
appealing 7,0 Points
variety/quality of the breakfast
good 8,0 Points

outstanding 10,0

Which positive impressions did you get?

Angenehmer Service, schönes Zimmer, toller Wellnessbereich, schönes Frühstücksbuffet

Which negative Impressions did you get?

Keine

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

outstanding 9,2

Which positive impressions did you get?

Buchung: sehr einfach und leicht verständlich Hotel: Sehr sauber und gepflegt, freundliches Personal, sehr leckeres und reichhaltiges Frühstück

Which negative Impressions did you get?

In der Buchung wurde ein Balkon versprochen, leider hatte unser Zimmer aber keinen Balkon.

Details
Equipment
outstanding 10,0 Points
Price/Service
good 8,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
good 8,0 Points

outstanding 10,0

Which positive impressions did you get?

Sehr nette und zuvorkommende Mtarbeiter im Hotel

Which negative Impressions did you get?

kein freier Eintritt in die Toskanatherme am Abreisetag

Details
Equipment
outstanding 10,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
outstanding 10,0 Points

good 8,2

Which positive impressions did you get?

Die Räumlichkeiten zum Frühstück entsprachen unseren Erwartungen, Frühstück normal,nicht herausragend.Die Pflegeprodukte waren sehr gut und sorgfältig ausgewählt (Bio-Produkte ).Sie zeigen die Wertigkeit des Gastes.

Which negative Impressions did you get?

In einem so hochgradig besternten Hotel sollten die Rezeption nicht ausschließlich mit tschechischen Personal bestückt sein, es verrät sehr viel über das Hotel.

Details
Equipment
appealing 7,0 Points
Price/Service
outstanding 9,0 Points
Cleanliness
good 8,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
good 8,0 Points

excellent 8,6

Details
Equipment
good 8,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
good 8,0 Points
variety/quality of the breakfast
good 8,0 Points

good 8,4

Which positive impressions did you get?

Spa Bereich. sehr ansprechend!

Which negative Impressions did you get?

Rezeption am Abreiße Tag unterbesetzt, nur 1 Mitarbeiter/ 20 Minuten anstehen zum aus checken.

Details
Equipment
good 8,0 Points
Price/Service
appealing 7,0 Points
Cleanliness
outstanding 9,0 Points
Service & Friendlyness
outstanding 9,0 Points
variety/quality of the breakfast
outstanding 9,0 Points

outstanding 9,2

Which positive impressions did you get?

Sehr zuvorkommendes Personal; großes, schön eingerichtetes Zimmer; alles sehr sauber und gepflegt ; hervorragender Wellnessbereich

Which negative Impressions did you get?

Keine

Details
Equipment
outstanding 9,0 Points
Price/Service
outstanding 10,0 Points
Cleanliness
outstanding 10,0 Points
Service & Friendlyness
outstanding 10,0 Points
variety/quality of the breakfast
appealing 7,0 Points

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