ARCOTEL Camino

Ian W., Fri 17 May 2024

"Its a great hotel with excellent service. If theres any improvement feedback, i would suggest to have a 5 min boiled egg available at breakfast. Thank you for taking my suggestion into comsideration"

Source: TrustYou Survey

John Z., Sun 28 April 2024

"Nice hotel in Zürich. The room was spacious and clean. The location is very convenient, close to the train station and a short walk from major attractions and parks."

Source: TrustYou Survey

Unknown, Tue 2 April 2024

"The hotel was convenient to the train station and very clean. Our apartment was excellent! We had a great stay there."

Source: TrustYou Survey

Bernhard, Mon 1 April 2024

"Close to the city center of Stuttgart I enjoyed an excellent breakfast. I was very happy with the bed and the room is very comfortable and clean. I like the initiative to wave room service. Car parking is a bit expensive and limited space available. However, the hotel is an excellent choice."

Source: TrustYou Survey

Pablo M., Mon 1 April 2024

"Great experience and also great breakfast with very handsome hosts. I will come back for sure :-)"

Source: TrustYou Survey

Unknown, Thu 28 March 2024

"Impressed by the helpful reception‘ staff"

Source: TrustYou Survey

Sander, Sat 2 March 2024

"The check in went smoothly and friendly. Booked breakfast which turned out not to be communicated to the breakfast staff. We were not on the list twice. The room was disappointing for the price paid. Shower without thermostat control and visible damage to the cabinets. Very rude bartender who treated us disrespectfully (black short hair and black mustache). 24 euros for parking is really too expensive. We will not return"

Source: TrustYou Survey

Uğur N., Tue 6 February 2024

"Hotel near city and far from city noise. you can find mall, trasport and social life near hotel. access is easy from city,airport and train station. good design and comfortable room a little bit bad smell room and our hotel side most probably from floor carpet"

Source: TrustYou Survey

Sangmi M., Sat 20 January 2024

"The staff were very friendly. And, thanks to the high ceiling of the room, the open feeling was great, and the breakfast was the best. We will stay next time."

Source: TrustYou Survey

Elena D., Wed 17 January 2024

"Excellent location and infrastructure for our business meeting. Thank you."

Source: TrustYou Survey

Will, Sun 31 December 2023

"The main thing I want from a stay is a good sleep. This means a comfortable bed and good soundproofing. I’d rate this part as 9/10. The bed was very comfortable, the bathroom clean, no noise heard from outside or other rooms. We slept well. Things for improvement: No book on the table listing services, eg sauna opening and closing times, breakfast opening and closing times. Not my expectation for a 4 start hotel. (-0.5) Lack of keys. We only had one card between us. So we were restricted in our movements. This became an issue as one of us wanted to checkout while the other finished breakfast. Not possible. Not my expectation for 4 star. (-0.5) Breakfast: Was excellent. Although we arrived late - 9:30. Large choice, comfortable seating. We found out you were understaffed, and we felt sorry for the staff overstretched. The supply of hot food was restricted meaning it impacted on what we could eat before having to leave. Under the circumstances I thought the staff did superbly. The occasion was a treat for my fiancées birthday the previous day. We were in room 219. The lady on reception was gracious and helpful."

Source: TrustYou Survey

Miguel N., Mon 11 December 2023

"Booking directly with the hotel resulted in huge problems, and headaches. 1. 1000euro Payment was taken from bank account but not processed by the hotel. 2. Hotel couldn’t find the payment in their system. 3. Hotel did not include breakfast as requested. 4. Booked a suite but was given a smaller room for the same price, was told upon arrival they were fully booked and I could either take the smaller room or go somewhere else. (Reason for the suite was not luxury but to have a separate area for our 1 year-old baby to sleep) This resulted in 3 sleepless nights. Staff very unhelpful and hard to deal with. Will never stay here again"

Source: TrustYou Survey

Crystal B., Sun 10 December 2023

"Breakfast was great and the staff were awesome. The rooms and hallways were not great. A lot of stains on the hallway carpets and the carpet in the room was really worn and dingy looking. Broken light switch in the bathroom in the room. The walls in the room had a lot of marks and dirty."

Source: TrustYou Survey

Alexandros, Mon 27 November 2023

"All was good but the rooms need refurbishment."

Source: TrustYou Survey

A L., Thu 23 November 2023

"Had the Junior Suite, which was good size but basic and dated..Layout was poor, TV is not placed in the best position to watch from the bed. Whilst housekeeping did a good job cleaning the room, replenishing simple items like the bottled water, coffee , bathroom necessity etc was non-existent, Stayed 4 nights and we only had items replenished once after visit to reception but the reception staff were great"

Source: TrustYou Survey

Henk B., Thu 23 November 2023

"Great place to stay in Stuttgart, but they suffer a horrible accessibility due to the city motorway in front of it, and the endles construction works around the train station. I recommend the hotel, I don’t recommend Stuttgart"

Source: TrustYou Survey

Jürgen L., Wed 22 November 2023

"The hotel is well situated next to the main train station , Rooms are well equipped with all I needed I would prefer a shower than bathtub, - that is not to critisise the tub. Most of All, the breakfast was marvelous"

Source: TrustYou Survey

Unknown, Tue 21 November 2023

"I booked a hotel room with a free cancellation policy up to 24 hours before check-in. My intended check-in date was 20/11, and I sent an email cancelling the reservation on 16/11. However, as of today, 21/11, I've been charged on my card for the booking. I was informed on 19/11 that my booking had been cancelled, but on the morning of 21/11, I was told that the manager would respond to my email. Unfortunately, there has been no response so far. This entire experience has been incredibly stressful and disappointing. I cannot recommend this hotel due to the issues I've faced."

Source: TrustYou Survey

Toshiharu O., Mon 20 November 2023

"Breakfast was good. Unfortunately, there was black mould on the walls of the bathroom."

Source: TrustYou Survey

Unknown, Sat 11 November 2023

"Quite & comfortable hotel room but the AC did not work. The bathroom design was a little strange but the shower was good."

Source: TrustYou Survey

Ffff, Wed 25 October 2023

"The reception staff at check-in were very rude. When I asked to print the bill, I was rudely refused. I decided to never come to a hotel like this again. However, the person at the reception when I checked out was cheerful and kind enough to print out the bill even though it was early in the morning. What's the difference even though it's the same hotel? I feel sorry for that wonderful person, but I was left with a strong impression at check-in, so as long as that person is there, I will never recommend this hotel to anyone."

Source: TrustYou Survey

Cheri D., Tue 24 October 2023

"Very nice hotel in walking distance to shooting and dinning. The staff were friendly and very helpful. I enjoyed my stay."

Source: TrustYou Survey

Qizhong D., Sun 22 October 2023

"No parking so we need to go to a DARK public parking at night, front desk was not familiar with the public parking situation. Booked a 2 beds room but got one with a single bed. Key card not working so we need to run down. Totally messed up place. Not recommended at all."

Source: TrustYou Survey

Laura, Thu 19 October 2023

"I came to the hotel for a work trip with colleagues who had previously stayed. It was clear why they were so happy to stay there again. This hotel has great facilities. The bar food is delicious, rooms are very comfortable and a good size. Bathroom clean and a good size. All of the staff I encountered were very helpful and friendly."

Source: TrustYou Survey

Lewis B., Thu 12 October 2023

"First of all the woman who worked the front desk was excellent, really helpful and just nice. the hotel itself is a beautiful building, the rooms are okay, bed nice, bathroom great but the furniture is a bit shabby, beat up, for the price that should be a non issue. It was quiet so there is that."

Source: TrustYou Survey

Darko, Mon 9 October 2023

"I stayed at Arcotel Carmino for 3 days in October 2023. The hotel provided everything I needed. The staff was friendly and helpful; the room was clean, well equipped, spacious, and quiet; excellent breakfast with a wide choice of food; all reasonably priced. The location was convenient for my destination."

Source: TrustYou Survey

Kevin, Mon 9 October 2023

"Excellent facility near trains Comfortable rooms with high ceilings Food exceptional Bar meets your needs Staff above expectations"

Source: TrustYou Survey

Kevin L., Fri 6 October 2023

"The hotel at first glance takes you back in time only to see how refreshing it is. Great layout starting level -1. The Bar and entrance are perfect. Level 0 is reception and Murad was the receptionist with great skills to assign room, discuss dinner plans and review city. Well done. The room is spacious and allows for a good rest. Enjoy"

Source: TrustYou Survey

Unknown, Sun 1 October 2023

"The staff was very professional and personal. We were able to receive a little earlier check-in instead of the usual 3 pm check in. The only thing we would have like to see is more options on the dining room menu as well as not exclusively a large buffet breakfast."

Source: TrustYou Survey

John P., Sun 1 October 2023

"Exceptional service, food, and hospitality. Will certainly recommend to all."

Source: TrustYou Survey

Miriam, Tue 26 September 2023

"We made the booking through their website with a family offer that was a good value for the room and the services included (junior suite with breakfast and minibar included). They offer a continental breakfast, however everyday is the same, so if you stay more than 4-5 nights you can be "bored", eventhough for us it wasn't a problem. Justo a recomendation: It would be an extra if juices were homemade. Located conveniently to the main train station (10 min walk) and an undergroud station (3 min walk) and overall a secure zone (we expected to see homeless as it was so close to main train station)"

Source: TrustYou Survey

Paul D. M., Sat 16 September 2023

"Very good 👍"

Source: TrustYou Survey

Afsdfdsa, Fri 8 September 2023

"asfadsas"

Source: TrustYou Survey

Darius, Tue 5 September 2023

"I wish I would have reserved this hotel for my entire business trip. It was perfect and very beautiful. The rooms were spacious and had a wonderful design. I would recommend this place especially as it is a close walk to the main station and easy to access. The breakfast was really great, and the staff were very helpful with everything."

Source: TrustYou Survey

Mark, Mon 4 September 2023

"A comfortable bed in a complete room in a nice hotel! Stayed one night. A good breakfast and nice facilities. 10 minutes walk from the city centre. The underground parking facilities are very convenient. The amenities for our dog a sweet touch."

Source: TrustYou Survey

Nijenhuis, Mon 4 September 2023

"Two night stay in a standard room. Almost everything was very good (room, bed, breakfast, location). Please repair all sauna facilities."

Source: TrustYou Survey

Axel, Fri 25 August 2023

"Super nice and clean hotel and beautiful styled. Loved the service for the extra bed, made the stay even better. 100% recommend"

Source: TrustYou Survey

Ruth, Mon 14 August 2023

"It was a great room, with a lot of space. Super clean & comfortable. I also really liked the parking, however, the parking was pretty expensive in my opinion. The overall experience was great; good location near the centre, clean & comfortable rooms! I will definitely come back. :)"

Source: TrustYou Survey

Tanya L., Tue 8 August 2023

"Didn’t appreciate that this hotel is literally on the B27. Traffic noise meant windows definitely needed to be closed, but when closed noise was indeed drowned out. Room was very basic, curtain around shower and sink was interesting. It was clean though, and a short (construction filled) walk into the main part of town."

Source: TrustYou Survey

Shay M., Mon 7 August 2023

"Ideal spot nice staff good facilities good manners"

Source: TrustYou Survey

Mordekhay V., Tue 25 July 2023

"The procedure of parking cards must be improved"

Source: TrustYou Survey

Cathya C., Sun 23 July 2023

"all members of the staf were so nice, smiling and very caring. It was my first time in stuttgart. When i will come back i will choose this hotel without an hesitation."

Source: TrustYou Survey

Hyunjong J., Wed 12 July 2023

"Hi, I'd like a refund, please. This is Hyunjong J. who checked in on June 13th and checked out on the 16th. I upgraded the comfort room to junior suite on the 6.13-14th. I paid 50 euro in advance, but there seems to be an error because an additional 100 euro was paid when I checked out. Please refund it as soon as possible after checking. The last digits of the card number are 1004. If you want to contact me, email is yj… Phone number is +8… Thank you. I will wait for your reply."

Source: TrustYou Survey

Unknown, Thu 6 July 2023

"Very enjoyable stay, just a little disappointed with the restaurant menu not having everything available, I understand it was due to change but would have liked a little more choice on the tapas menu"

Source: TrustYou Survey

Tamala, Mon 26 June 2023

"We always stay at the Arcotel when we go to Stuttgart. Friendly staff and great food and drinks options. My only request is that they open the bar on Sundays."

Source: TrustYou Survey

Wayne, Sun 25 June 2023

"Visited this weekend. Great location to visit the city and also able to get to Porsche museum without any fuss. Staff were all friendly and accommodating. Would recommend and will return again."

Source: TrustYou Survey

Jan, Sat 24 June 2023

"The room was comfortable, quiet and clean. The wall display in the breakfast room featuring revealing photographs of women displays a real lack of judgement. It objectifies women, is plainly sexist and leaves a bitter taste."

Source: TrustYou Survey

Katie S., Tue 30 May 2023

"We only stayed one night the staff at check in was great. The man in the restaurant was also wonderful. The front office manager who was in this morning 30th May needed to listen to what we said, also when you are with a guest he shouldn’t be answering the phone."

Source: TrustYou Survey

Tomas R., Tue 30 May 2023

"Good morning team, Arrival, was ok, original check-in was done friendly. Surprise was when I was in my room with two matras when I booked the room with one bed. After asking for one bed, answer: not available.... knowing that move a lot in bed, to me this is an important item. Two extra attempts were done to get the right room... at the end was ok, but it was an unpleasant conversation and I know it was not an easy one for the receptionist either. Breakfast was good, friendly Parking underground, was ok... Check-out was friendly and cooperative. Will I come to your hotel again? Not sure, I do not know how to guarantee a 1bed with 1 matrass room. You can use my info, for internal purposes in your hotel, however, I kindly request, you do not give my email address to people outside your hotel. Tomas"

Source: TrustYou Survey

Berlureau, Fri 26 May 2023

"sent 15 kms away with transportation difficulties to the Messe"

Source: TrustYou Survey

Carsten, Fri 26 May 2023

"gut"

Source: TrustYou Survey

N. B., Mon 22 May 2023

"Our stay was comfortable, good value for money. Our room faced the road, so sleeping with an open window is almost impossible because of traffic noise. The beds were comfortable, breakfast very nice (albeit the buffet is too small when hotel is full). Staff were mostly nice, apart from when we asked for a different pillow and were sent away rather rudely. One thing that needs improving for a 4+ star hotel is the bar. Staff were completely overwhelmed and there was a very small selection of drinks available. Overall, we would stay here again when in Stuttgart."

Source: TrustYou Survey

Darrell, Wed 17 May 2023

"The staff at the hotel were excellent, friendly and helpful. The place was clean and the breakfast buffet excellent. Unfortunately the air conditioning had been turned off, presumably to save money for the owners, and so we had to try and sleep with the windows open on what is a very busy street; certainly got to listen to the sounds of the City! Apart from the AC issue, a good overall stay. I would recommend this hotel only if the AC is working during warm weather."

Source: TrustYou Survey

Lee J., Mon 15 May 2023

"VERY COMFORTABLE"

Source: TrustYou Survey

Boudot, Sat 6 May 2023

"Just remember your 4 stars………… Lift broken, no room service, receptionist not precising that we were 5 in ordering a taxi, décoration outdated, very bad noise isolation for the highway, hard beds, soap smelling like French trains toilets……. And for a very expensive price. Never again"

Source: TrustYou Survey

Anja, Thu 4 May 2023

"Nice, clean room, fine service in reception, good fitness-room which is open 24/7. Nice breakfast. Only "minus" is the music in the breakfast-room... Jazz...? Could very well be swapped for some decent lounge-music or something."

Source: TrustYou Survey

Linda G., Wed 3 May 2023

"The staff was nice and accommodating. The food in the restaurant was good and available until 22:00 which was helpful. The bed was not comfortable and the carpets in the hallways were not clean nor were the carpets in the room."

Source: TrustYou Survey

Kayla C., Tue 2 May 2023

"My family’s stay was very pleasant. We came for the fest and the staff was accommodating in every way possible. Efi went above and beyond to make our stay more comfortable, calling and making dinner reservations, and making us recommendations for dinner and drinks. Our service down at the bar was also fantastic. The food and drink were delicious. The waiter (who’s name I am not remembering) was considerate and went out of his way to get any special requests we had with food and wine. We had such a pleasant and relaxing stay. Definitely will be back. Thank you!"

Source: TrustYou Survey

Dawn F., Mon 1 May 2023

"We stayed for two nights. The room was spacious with quality fittings and very clean. We ate in the bar one of the evenings which was great. My only complaint was that the room was very hot and stuffy... we had the thermostat down to the lowest possible setting but it was still too warm to sleep comfortably but with the window/door open it was more noisy. Generally though everything else was excellent. Thank you."

Source: TrustYou Survey

Cleiton P., Thu 27 April 2023

"Even with the streets remodeling, very easy access."

Source: TrustYou Survey

Naomi L., Thu 20 April 2023

"The staff were excellent and tried to meet my requirements. Shame about the noisy conference guests who had no thought for other residents. A Better bar menu would be good."

Source: TrustYou Survey

Rijnberk G. L., Sun 16 April 2023

"Comfortable hotel with caring staff. Centrally located near all must sees and center of Stuttgart"

Source: TrustYou Survey

Fiona E., Thu 13 April 2023

"Loved our stay. Staff was so nice, room clean with comfy beds. Parking and wonderful tapas Happy Hour...would stay again."

Source: TrustYou Survey

Karl B., Fri 24 March 2023

"i have left my feedback and as you are aware i checked out early morning outrageous"

Source: TrustYou Survey

Paul B., Fri 24 March 2023

"Staff are always very helpful, the hotel is spotlessly clean, good food, comfortable and really handy for the Stuttgart centre and main railway station. Thank you very much."

Source: TrustYou Survey

Louise M., Thu 23 March 2023

"The staff were all very friendly and helpful at reception and in the restaurant. The room was lovely and quiet, the food was good. The only thing I would mention is that film/television options could be better."

Source: TrustYou Survey

Mr. G., Thu 16 March 2023

"Good day. The stay at the hotel was satisfactory. It certainly could have been much better given the good facility. The first thing I didn't like at all was the request to block 50 euros from my credit card (despite the fact that the room had been paid totally in advance a week before, including breakfast) asserting that they were being blocked as a guarantee of I don't know precisely what, since for example the bar fridge in the room was empty (except for a bottle of Water). So as a guarantee of what, that maybe I could break something? Personally, I have stayed in many hotels, often even luxury ones, both for business or with my family, and no one has ever asked me this request. Clearly, it is not because of the 50 euros, but because of the concept itself of this request, which is completely inappropriate. Besides the fact that you return them after 2 working days, after the customer has already left. Another thing that should be improved is that when you have guests with dogs (as was the case with a neighbor who had one that barked often at night), you should point out to these uncivilized people that dogs cannot bark like that in a hotel. I think it is antigenic to admit dogs, especially having you the carpet probably everywhere. The additional things that could be improved are: as mentioned the carpet! for those with allergies is not the best; when asking for a double bed it is not good to find two single beds attached to each other as it was in my case. Best regards"

Source: TrustYou Survey

Unknown, Mon 13 March 2023

"The hotel is close to the main railway station, so getting from one place to another ia easy. Although the hotel is located in the city centre of Stuttgart and close to a busy road, the hotel is very quiet and the sound of cars do not reach the hotel at all. The service is very friendly. Breakfast is varied and delicious. It would be nice to be able to watch BBC news or CNN on TV."

Source: TrustYou Survey

Sandra M. S., Wed 15 February 2023

"definitely the best support from the event team... mrs. frank was wonderfully helpful and very friendly, and above all very uncomplicated in the handling... we will gladly come again and are even looking forward to it..."

Source: TrustYou Survey

Géraldine, Sun 22 January 2023

"Everything was fine, the room, the breakfast. Perfect stay."

Source: TrustYou Survey

Sakari S., Sat 21 January 2023

"Very nice hotel, good breakfast, ok location. Would definitely stay there again!"

Source: TrustYou Survey

Bernadette, Fri 6 January 2023

"Excellent room and service, only thing was that there was insufficient tea or coffee in the room for the number of guests. A very minor issue as otherwise it was great."

Source: TrustYou Survey