Ibis Stuttgart City

Alexandra, Tue 3 June 2025

"The stay was generally ok, however, the shower is dangerous. The water temperature was increasing out of the blue, without us changing it. It was so high that we have burned ourselves, including the kid, this must be fixed immediatelly. It would be beneficial if the room could be cleaned daily without an extra charge as this is a standard service in a hotel."

Source: TrustYou Survey

Tijana, Tue 3 June 2025

"Everything was good, nice place. If I decide to visit Stuttgart again, I would definitely stay here again."

Source: TrustYou Survey

Andrei, Sat 31 May 2025

"Overall, I had a great experience, especially since I booked well in advance and got a very good price. The rooms are a bit small, but honestly, I didn’t need anything more. I had a bit of trouble with the check-in app, mainly because I couldn’t manage to switch it to English. When I got to the room, it looked quite clean, except for a single long hair — probably just something that was missed during cleaning. On the second day, there was a water issue where the temperature fluctuated a lot and could actually burn you (I even heard someone yelling from the next bathroom, so I guess I wasn’t the only one). Fortunately, that problem only lasted for one day out of the nine I stayed. The location is really convenient, just a 5-minute walk to the metro, and the city center is only a few stops away. One small downside: even though we had placed the “Do Not Disturb” sign, the cleaning staff still entered and cleaned the room that day while we were out. We would have preferred it done on another day."

Source: TrustYou Survey

Frode B., Sat 31 May 2025

"Nice place, but the gangsta rap playing all over in the breakfast area, the toilets and the elevator was very annoying!!! There was only one roll of toilet paper in the room. We had four nights stay and had to "steal" a roll from the toilet in the reception area."

Source: TrustYou Survey

Sabrina, Fri 30 May 2025

"Of course, it wasn't comfortable without mini fridge and heating system in the room. But the hotel is very clean and modern. Also near the Metro station. I want to emphasise separately Charlie's attention, he is working in this hotel and he did his best, thanks Charlie a lot! He is friendly and ready to help. I think he must be a director of "Mc dreams hotel")"

Source: TrustYou Survey

Jessica, Fri 30 May 2025

"Good location, but plumbing issues would prevent me from returning. When I arrived, there was a strong urine-like smell in the bathroom and in one of the elevators. I originally thought this was because of inadequate cleaning, but I think it may be some kind of pervasive plumbing issue in the building, as I smelled it in other areas throughout my stay. The shower water in my room fluctuated between hot and cold, making showering very uncomfortable. There was no way to keep the shower at a constant temperature. I also didn't like the self check-in kiosk - a person had to help me, and it also can't be used for check-out. And I didn't like the promotion of some kind of an app for self-service. I should not have to download an app to get service at a hotel. Positives: Breakfast was nice, beds were clean."

Source: TrustYou Survey

Schön W., Sun 25 May 2025

"Alles Top"

Source: TrustYou Survey

Raj J., Fri 16 May 2025

"Very comfortable stay. I was worried about the automated check-in by phone but my questions were answered online and all worked smoothly. At 2pm on the day of arrival I got my room number and was abe to swipe an unlock button on my phone to enter the room. The rooms themselves are clean, comortable with everything you need. Only thing that was negative is that the shower temperature setting is very sensitive, but once I got it set it was all good."

Source: TrustYou Survey

Andrew R., Mon 28 April 2025

"Very good , clean and friendly staff"

Source: TrustYou Survey

Chintan S., Fri 25 April 2025

"Good for a couple of days.Easy to checkin but the physical card didn work as one of the kiosk was kaput and no one to inform. Checkin took 20min.A so-so experience in a clean,well located restaurant."

Source: TrustYou Survey

Seb.p, Fri 25 April 2025

"100% satisfied. Please do not hésitate to add other languages in your communication. Only German is not enough."

Source: TrustYou Survey

Tetiana S., Tue 22 April 2025

"Overall the experience was good. One important thing is missing to my opinion is teapot station. Tea from the Automat tastes like sparkling sugary water. It would be great to have a teapot station at the room or at least at hall."

Source: TrustYou Survey

A. P., Tue 22 April 2025

"Clean and overall nice hotel with an unbelievable value for money."

Source: TrustYou Survey

Martin, Tue 22 April 2025

"The hotel is in a business district, and on weekends and holidays, it is very quiet. Nevertheless, it is very close to the city center (two stops by subway). The self-check-in process is surprisingly painless, and the staff, when on-site, are very friendly and helpful. The breakfast is decent and priced OK."

Source: TrustYou Survey

Mylene, Tue 15 April 2025

"Supposedly a good stay but we had faulty air conditioner and didn’t work all tru out our stay"

Source: TrustYou Survey

Unknown, Thu 10 April 2025

"The hotel is convenient for my business trips and the room is acceptable, only when you book cheaper. Absolutely to be improved: Very poor breakfast, few savoury food alternatives, eggs always cold, coffee undrinkable. Very serious problem in the showers, the temperature is not maintained and I risked to seriously burn myself and to fall for the fright, almost to report to the police! Price for the room (160€!!) really exaggerated, overall not worth this price, never! On the site but also in this questionnaire, if you choose the English language there are still many phrases in German, I consider it uncaring and rude"

Source: TrustYou Survey

Andreas H., Thu 10 April 2025

"passte alles"

Source: TrustYou Survey

Danilo O., Mon 7 April 2025

"The hotel is modern, and I really liked the online check-in. The virtual key is also very handy, as you don't need to worry about carrying a physical key. The restaurant on the ground floor is very nice, with tasty food and drinks, and the staff are also very friendly. The only negative point is the issue with the shower, which clearly hasn't been resolved yet. Just to be fair, I want to mention that it's only the water temperature that changes suddenly — but that's all. The bathroom is very clean, and the amenities are great. I would definitely book again when returning to Stuttgart in the future."

Source: TrustYou Survey

Raffaele O., Sat 5 April 2025

"Please fix the water temperature regulation. A shower should be a relaxing moment, not a nightmare were you cannot even keep the water temperature stable. This is basic. I hated this."

Source: TrustYou Survey

Mark, Fri 4 April 2025

"fix the water!!!"

Source: TrustYou Survey

Dl, Wed 2 April 2025

"Great hotel"

Source: TrustYou Survey

Kateryna, Tue 1 April 2025

"Great option for this money. I set 9, but it could be 10 if: 1. it will be possible to check in earlier for additional amount of money 2. To have mini-bar in the room"

Source: TrustYou Survey

Gian M., Sun 30 March 2025

"The room was basic but clean. Bed quite comfortable. Problems with shower. The drain was chocked and the water mixer was malfunctioning. All in a sudden water turned burning hot and than freezing cold once set. Moreover the WC sweeper holder was constantly falling from its position to the floor. Apart from these details that should be checked before selling the room the rest was OK."

Source: TrustYou Survey

Ovidiu, Tue 25 March 2025

"I have a few things to mention, the quality of the pillows (very thin) was almost non-existent, one day the coffee machine in the lobby didn't work and I bought a coffee from the restaurant for 4 euros!!! and last but not least, the hot water from the shower came either very hot (I scalded myself) or very cold, it didn't matter how you adjusted it, otherwise everything was ok"

Source: TrustYou Survey

Eduardo H., Tue 25 March 2025

"Very Good! Thanks"

Source: TrustYou Survey

Anna, Thu 20 March 2025

"Don't book this hotel."

Source: TrustYou Survey

Ali, Sat 8 March 2025

"Very good service for the price, room was very clean and tidy. Also digital services (whatsapp push notification, digital check-in) were great. Thank you very much!"

Source: TrustYou Survey

Margareta, Mon 3 March 2025

"We had a great time, hotel was clean and modern. Close to the station od U and S bahn."

Source: TrustYou Survey

Bleron S., Sat 1 March 2025

"Great experience!"

Source: TrustYou Survey

Dinesh K., Mon 17 February 2025

"Everything was great about the room, except for the shower and the temperature of water. I changed the room once because of this problem and even the second room had exactly the same problem, but I stopped complaining as I just had one more day to check out. the water in the shower or the tap in the basin was either too hot to burn you down or too cold to freeze you out. It’s clearly HVAC problem which the hotel has to sort out because this can be really really dangerous for children in the shower. It can burn them down. I can’t believe in a country like Germany this is really not taken care. The rest of the hotel was wonderful. Everything was perfect and I will come back to the hotel 20 times, but if the water is like this, I will never ever come back because I spent neatly 15 minutes in the shower everytime because of this problem. Not efficient at all for me or even wasting water!"

Source: TrustYou Survey

Heloise, Mon 17 February 2025

"Location is really nice. Cleanliness is OK, could be better. Decoration isn't to our liking, the colors didn't make much sense, it was quite unpleasant for us but it's a taste, maybe. Shower was awful, boiling hot or freezing cold with no way to stabilize it with the button (which was decorative at this point) - super dangerous, we burned ourselves multiple times both me and my boyfriend. Amenities are quite cheap and few, one soap for all purpose, no wipe, toothpaste, shampoo, toothbrush, anything. Very few towels, melted malfunctioning hairdryer seems like it was never replaced. No way to enter other than with the digital key on your phone, meaning if you don't have battery anymore you're stucked. No people, we saw no human beings to address anything only automatic vacuum cleaners... No cleaning room service without special ask either so you certainly will not see anyone."

Source: TrustYou Survey

P C., Fri 14 February 2025

"The hotel is adequate."

Source: TrustYou Survey

Mark, Thu 13 February 2025

"Fix the water temperature stability and remove the mold from shower in 620!"

Source: TrustYou Survey

João M. C., Tue 11 February 2025

"Super amazing experience in the coolest modern and young hotel. The cleaning was very well taken care of, and the rooms were super comfortable. 😉"

Source: TrustYou Survey

Mark, Wed 5 February 2025

"Won't answer your German questions, sorry, do better next time!"

Source: TrustYou Survey

Simo, Tue 28 January 2025

"The cleaning did not always come. We had to ask to clean the room. They should remember to come every day, I should'nt have to ask to come."

Source: TrustYou Survey

Ayman M. A., Mon 27 January 2025

"I recommend you replace the towels daily as I didn’t know whom to ask as there was no recption"

Source: TrustYou Survey

Ursula, Fri 17 January 2025

"No water boiler and ironing machine in the room. Otherwise great, serves its purpose. Staff in the cloud kitchen VERY NICE"

Source: TrustYou Survey

Nicole, Sun 12 January 2025

"Friendly staff available on chat. Near main u-bahn lines. Comfortable beds."

Source: TrustYou Survey

J, Sun 12 January 2025

"Great stay for a 1 night stop. Easy and safe access to the rooms with app Guys at the lobby are very helpfull Parking safe and free outside Underground to citycentre 2bucks and 5min away. Small clean pop arty room and nice bedroom"

Source: TrustYou Survey

F.e., Tue 7 January 2025

"I liked the room, the design was nice and functional. Both the room and the bathroom was clean and well equipped. The only issue which was a big one in my opinion, I couldn’t showere due to the unstable water temperature."

Source: TrustYou Survey

Chris C., Sat 4 January 2025

"It was easy to check in, room clean and practical for short stay and good location. Only on negative is that free parking was very limited and garage parking VERY expensive - EUR17.00 per night!"

Source: TrustYou Survey

Murat B., Mon 30 December 2024

"Good hotel with solution-orientated automatic systems. Location was nice and room was clean. You can reach anyone a phone or e-mail or chat."

Source: TrustYou Survey

Magda, Sat 28 December 2024

"great hotel but no room service for 4 days! Someone - on one day- put a do not disturb sign on our door, I presume to avoid cleaning the room. Really disappointed. Bins were overfilling and we had trouble to get any toilet paper ( all shops were closed, so we had trouble to arrange spare toilet paper). That should not be the case."

Source: TrustYou Survey

Naba, Sun 15 December 2024

"The hotel is functional however the beds are extremely uncomfortable, the shower is terrible because the water goes from cold to burning hot. Not being able to shower properly especially in the cold weather is a deal breaker. I tried to contact the team through the chat but I got no response. The breakfast is correct."

Source: TrustYou Survey

Nuri S., Sun 15 December 2024

"Very bad"

Source: TrustYou Survey

Niko, Sun 8 December 2024

"Everything went smooth, also hotel room was quiet."

Source: TrustYou Survey

Aleksandr P., Sat 7 December 2024

"My favourite place to stay in Germany for now. Thanks."

Source: TrustYou Survey

Ql, Sat 7 December 2024

"Everything is basically fine. But the water temperature is very unstable in the shower room. Sometimes it gets super hot and suddenly becomes very cold. I think it’s better to check your bathroom water system."

Source: TrustYou Survey

Kay S., Wed 4 December 2024

"Good location , walking distance to shopping centre and city centre, tram stop at the top of the road , going to the city centre is only a couple of stops, reception staff very friendly and helpful with check in on arrival, when checked out staff held onto bags, room very basic, hypo allergenic bedding, only negative is we stayed for 3 nights and no housekeeping the whole time, the lady did come to service the room on the check out day but there was no point."

Source: TrustYou Survey

Mmb, Tue 3 December 2024

"Fun experience with digital entry..great location..easy to get anywhere"

Source: TrustYou Survey

Carlos, Sun 1 December 2024

"Great place, it won't disappoint!"

Source: TrustYou Survey

Paula P., Sat 30 November 2024

"The only thing I would recommend to improve was the shower. Water pressure was too low and water temperature was so difficult to regulate (too hot or too cold). Maybe the room could be a little bigger for more confort, but in general, very goos experience value-price. We will for sure repeat if we come to Stuttgart again! :)"

Source: TrustYou Survey

Estefania R., Thu 28 November 2024

"A very nice hotel, the rooms are good, the breakfast was very good and the check out options, as well as the bill made my stay much easier."

Source: TrustYou Survey